My friend's computer is engulfed in viruses I'm going to wipe it but I need to save..

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

PrinceRameses

Thread Starter
Joined
Dec 21, 2007
Messages
229
Things first. I can't do anything on it, so I can't save things normally. Can I do it in safe mode?
And how?

I may put ubuntu on it to reformat it, but if xp needs to be put back on, how do I do that?


Thanks.
 

crjdriver

Moderator
Joined
Jan 2, 2001
Messages
43,435
I put this in the hardware forum. You are more apt to get help in this forum. The malware/security forum is for help in removing items ie virus, etc. It is not for helping you copy data.

Next just pull the drive and connect it to the system you are using now. Copy whatever data you want; ie data files, mp3s, etc. Note you do not have to fully install the drive. Just connect the data cable and power OR you can install the drive in an enclosure and connect via usb. If you need detailed info on how to do this, post back and specify what type of drive; either ide or sata.

Once done, reinstall the drive. To install windows, there is a guide in the windows forum.
 

PrinceRameses

Thread Starter
Joined
Dec 21, 2007
Messages
229
Thanks, but I don't really know what you're saying. when you say "pull the drive and connect it to the system you are using now", what do you mean?

And yeah, I saw that guide, but it says I need a disk? I and the friend do not have a disk. :(
 

crjdriver

Moderator
Joined
Jan 2, 2001
Messages
43,435
Well if you are going to wipe the drive [remove ALL info] you are going to need an install disk. Your friend's system must have come with either an install disk, a recovery disk, or a recovery partition on the drive. Note if it is the later, you cannot wipe the drive. You will not have the ability to reinstall windows.

Next pull the drive means just that; remove the drive from your friends system. Connect it to yours and copy what you want.
 
Joined
Apr 1, 2008
Messages
146
I don't mean to instult you, but is this your first time recovering data?
If it is, say so when you post and you will probably get a more descriptive answer of what to do.
We all started somewhere.

By pulling a drive they are suggesting that you take the drive out from the pc, stick it in another, copy the data you need, then what you would want to do is replace the drive back into the original machine, format and reinstall windows.

If you do not have a second pc, does this pc have a partitioned hard drive? if so, you can move the data onto the 2nd partition, format the first and install windows.
the data on the 2nd machine can be moved a variety of ways to the other machine.
 

PrinceRameses

Thread Starter
Joined
Dec 21, 2007
Messages
229
Well, I have an ubuntu disk. I guess that will have to suffice.

When you say drive, what do you mean? :( It would help if I had a visual. :(
 

PrinceRameses

Thread Starter
Joined
Dec 21, 2007
Messages
229
I've recovered a machine before, but I didn't have to save anything..

Can I enter safe mode, and get in to 'my documents' and save what I need to on a flash drive?
 
Joined
Apr 1, 2008
Messages
146
you can try, but as per microsofts site, this is what is supposed to load in safe mode, and it may or may not recognize it but it looks as if it might. Please post the results of that here, I have never used a usb stick in safe mode and just don't happen to have one to test right now.

• Floppy disk drives (internal and USB)

• Internal CD-ROM drives (ATA, SCSI)

• External CD-ROM drives (USB)

• Internal DVD-ROM drives (ATA, SCSI)

• External DVD-ROM drives (USB)

• Internal hard disk drives (ATA, SATA, SCSI)

• External hard disk drives (USB)

• Keyboards (USB, PS/2, serial)

• Mice (USB, PS/2, serial)

• VGA display cards (PCI, AGP)
 
Joined
Sep 1, 2001
Messages
1,297
I am on the slow side at times but shouldn't he kill all the malware and virus before he copies anything to another drive as he might bring a virus or malware with the data he is copying ?
Dutch
 

crjdriver

Moderator
Joined
Jan 2, 2001
Messages
43,435
The only things the poster should be copying are data files, doc, etc. Virus, spyware, etc are generally in some type of .exe type file. While it is a good idea to scan whatever you copy, I have never had any problems connecting a drive and copying data.
 
Joined
Mar 16, 2002
Messages
13,404
something I ve have done is put the drive in the working machine and run AV from the working machine on the virus ridden drive
 

PrinceRameses

Thread Starter
Joined
Dec 21, 2007
Messages
229
Hm.


--


How could I get a new xp disk? would I have to buy one for $100?

And If someone gave me one to barrow, how could I make a copy of it?
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Top