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My games and videos are running slowly, maybe even the whole computer

Discussion in 'Games' started by Yoshiguy, Mar 30, 2013.

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  1. Yoshiguy

    Yoshiguy Thread Starter

    Joined:
    Sep 3, 2012
    Messages:
    30
    Ok, this all started when I had windows vista on my desktop computer Acer Aspire AM1641-U1521A, it was great everything was running smoothly, I was happy, but then after my mom put a password on the computer then forgot it, afterwards we got a restaurant and she moved all the internet connection to there. Since their was a tech support near by we took our password protected computer to him, then when we got it back he deleted everything and put it to windows 7, everything seemed ok until we got internet back at the house, now I downloadeded all my Mmos and played on one of them, S4 league, the FPS rate was so low and I did not know why. It wasn't the connection, I am using comcast atm. After a bit of messing around I found that the coprocessor in the Device manager had a yellow triangle on it, I tried clicking on it then the computer tried to instal new softwar but did not then it sent me to this, [​IMG] and the download was in this link, http://us.download.nvidia.com/Windo...ce_winvista_win7_32bit_international_whql.exe


    I did it and it downloaded 4 drivers for nvidia, one of them was ethernet I recall, but after that everything was worse, the computer was slowing down a little with choppy mouse movement, and when I go on youtube videos, anything over 240-360p would cause major video lag and I think my Mmo frame rate got worse (And maybe download speed but I don't care that much). Any Ideas? I let you see my drivers,
    [​IMG]



    [​IMG]



    Also my System Devices
    [​IMG]


    And My System:
    [​IMG]



    Please help
     
  2. Yoshiguy

    Yoshiguy Thread Starter

    Joined:
    Sep 3, 2012
    Messages:
    30
    Hello, anyone?
     
  3. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    78,388
    First Name:
    Frank
    According to one of the screenshots, your "tech support" replaced Windows Vista Home Premium(32-bit) with Windows 7 Ultimate(32-bit) in that desktop.

    Download MGADiag to your desktop.

    Double-click on MGADiag.exe to launch the program.

    Click "Continue".

    Ensure that the "Windows" tab is selected (it should be by default).

    Click the "Copy" button to copy the MGA Diagnostic Report to the Windows clipboard.

    Paste the MGA Diagnostic Report back here in your next reply.

    ----------------------------------------------------------

    According to the same screenshot, that desktop has 2 GB of RAM.

    Considering that you're using it for gaming, you should max it out with 4 GB of RAM.

    It uses these 240-pin SDRAM modules:

    DDR2 PC2-5300(DDR2-667), 1.8 volt, unbuffered, non-ECC

    DDR2 PC2-6400(DDR2-800), 1.8 volt, unbuffered, non-ECC

    About 3.25 GB of it will be usable because of the 32-bit limitation, but it's a lot more than the current 1.75 GB that's usable.

    ----------------------------------------------------------
     
  4. Yoshiguy

    Yoshiguy Thread Starter

    Joined:
    Sep 3, 2012
    Messages:
    30
    Here it is, Thanks for replying


    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
    Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
    Windows Product ID: 00426-OEM-8992662-00400
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {8B8D1D06-5573-4248-8729-AC062324FCAF}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.130104-1431
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{8B8D1D06-5573-4248-8729-AC062324FCAF}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>00426-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-836479005-4125893717-442532405</SID><SYSTEM><Manufacturer>ACER</Manufacturer><Model>Aspire M1641</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>R01-B2</Version><SMBIOSVersion major="2" minor="5"/><Date>20080523000000.000000+000</Date></BIOS><HWID>7BBF3307018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>WN09 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>5D65FE14D58F586</Val><Hash>BAoDbPc0n8rFHidSDI0n88MWyd0=</Hash><Pid>89388-707-0270147-65625</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00178-926-600400-02-1033-7600.0000-1882011
    Installation ID: 009681185905397423344574860240355260213766961023608503
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: P4K27
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 4/2/2013 1:09:42 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x80072EE7
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 2:25:2013 08:38
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAIAAgABAAEAAgABAAAAAQABAAEAJJSsZk7NdxY6E+zFMGHAA5K8FrBwyiYLKoU=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC 052308 APIC1637
    FACP 052308 FACP1637
    HPET 052308 OEMHPET0
    MCFG 052308 OEMMCFG
    WDRT 052308 NV-WDRT
    SLIC DELL WN09
    OEMB 052308 OEMB1637
    NVHD 052308 NVHDCP
    AWMI 052308 OEMB1637
     
  5. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    111,463
    The installation of Windows is not genuine. It's an Acer Aspire with a Dell license key and SLIC table.

    We do not assist with pirated software so I'm closing this thread.
     
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