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My hijack this log file

Discussion in 'Virus & Other Malware Removal' started by Christy666, Apr 28, 2004.

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  1. Christy666

    Christy666 Thread Starter

    Joined:
    Apr 28, 2004
    Messages:
    2
    I just had my IE homepage change suddenly as well as my AVG popping up mentioning a virus. I ran hijack this and here's my log...my IE freezes as well when I start it.

    Logfile of HijackThis v1.97.7
    Scan saved at 8:47:04 PM, on 4/28/04
    Platform: Windows 98 SE (Win9x 4.10.2222A)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\SYSTEM\MSTASK.EXE
    C:\PROGRAM FILES\GRISOFT\AVG6\AVGSERV9.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\WINDOWS\ptsnoop.exe
    C:\PROGRAM FILES\GRISOFT\AVG6\AVGCC32.EXE
    C:\WINDOWS\SYSTEM\QTTASK.EXE
    C:\PROGRAM FILES\VIEWPOINT\VIEWPOINT MANAGER\VIEWMGR.EXE
    C:\PROGRAM FILES\BROADJUMP\CLIENT FOUNDATION\CFD.EXE
    C:\WINDOWS\TEMP\EIYGR.EXE
    C:\WINDOWS\SYSTEM\IEHOST.EXE
    C:\WINDOWS\WT\UPDATER\WCMDMGR.EXE
    C:\WINDOWS\SYSTEM\DP-HIM.EXE
    C:\WINDOWS\SYSTEM\DSKD30.EXE
    C:\PROGRAM FILES\AUTOUPDATE\AUTOUPDATE.EXE
    C:\WINDOWS\SYSTEM32\PCS\PCSVC.EXE
    C:\PROGRAM FILES\COMMON FILES\DPI\DPI.EXE
    C:\WINDOWS\APPLICATION DATA\TEAW.EXE
    C:\WINDOWS\SYSTEM\WINTSVSU.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\WINDOWS\SYSTEM\PSTORES.EXE
    C:\WINDOWS\SYSTEM\DDHELP.EXE
    C:\PROGRAM FILES\SYSAI\SYSAI.EXE
    C:\WINDOWS\SYSTEM\WINOA386.MOD
    C:\WINDOWS\SYSTEM\WINOA386.MOD
    C:\PROGRAM FILES\MOZILLA FIREFOX\FIREFOX.EXE
    C:\MY DOCUMENTS\HIJACKTHIS.EXE

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\WINDOWS\SYSTEM\SearchBar.htm
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
    R3 - URLSearchHook: IncrediFindBHO Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
    O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\windows\googletoolbar_en_2.0.107-deleon.dll
    O2 - BHO: (no name) - {63B78BC1-A711-4D46-AD2F-C581AC420D41} - C:\PROGRA~1\COMMON~1\WINTOOLS\BTIEIN.DLL
    O2 - BHO: NavErrRedir Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL
    O2 - BHO: (no name) - {01C5BF6C-E699-4CD7-BEA1-786FA05C83AB} - C:\PROGRAM FILES\SYSAI\APROPOSPLUGIN.DLL
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\windows\googletoolbar_en_2.0.107-deleon.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
    O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [PTSNOOP] ptsnoop.exe
    O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [AVG_CC] C:\PROGRAM FILES\GRISOFT\AVG6\avgcc32.exe /startup
    O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
    O4 - HKLM\..\Run: [wcmdmgr] C:\WINDOWS\wt\updater\wcmdmgrl.exe -launch
    O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
    O4 - HKLM\..\Run: [Eiygr] C:\WINDOWS\TEMP\EIYGR.EXE
    O4 - HKLM\..\Run: [Bakra] C:\WINDOWS\SYSTEM\IEHost.exe
    O4 - HKLM\..\Run: [Dsi] C:\WINDOWS\SYSTEM\DP-HIM.EXE
    O4 - HKLM\..\Run: [rs6i36V] C:\WINDOWS\SYSTEM\DSKD30.EXE
    O4 - HKLM\..\Run: [AutoUpdater] "c:\Program Files\AutoUpdate\AutoUpdate.exe"
    O4 - HKLM\..\Run: [Pcsv] C:\WINDOWS\system32\pcs\pcsvc.exe
    O4 - HKLM\..\Run: [Dpi] C:\PROGRAM FILES\COMMON FILES\DPI\DPI.EXE
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
    O4 - HKLM\..\RunServices: [Avgserv9.exe] C:\PROGRA~1\GRISOFT\AVG6\Avgserv9.exe
    O4 - HKCU\..\Run: [Ocud] C:\WINDOWS\Application Data\teaw.exe
    O4 - HKCU\..\Run: [WCPS] C:\WINDOWS\SYSTEM\wintsvsu.exe
    O8 - Extra context menu item: &Google Search - res://C:\WINDOWS\GOOGLETOOLBAR_EN_2.0.107-DELEON.DLL/cmsearch.html
    O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\WINDOWS\GOOGLETOOLBAR_EN_2.0.107-DELEON.DLL/cmcache.html
    O8 - Extra context menu item: Si&milar Pages - res://C:\WINDOWS\GOOGLETOOLBAR_EN_2.0.107-DELEON.DLL/cmsimilar.html
    O8 - Extra context menu item: Backward &Links - res://C:\WINDOWS\GOOGLETOOLBAR_EN_2.0.107-DELEON.DLL/cmbacklinks.html
    O8 - Extra context menu item: Translate into English - res://C:\WINDOWS\GOOGLETOOLBAR_EN_2.0.107-DELEON.DLL/cmtrans.html
    O9 - Extra button: Real.com (HKLM)
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O9 - Extra button: AIM (HKLM)
    O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst0401.cab
    O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwa...director/sw.cab
    O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.google.com/data/GoogleActivate.cab
    O16 - DPF: {5D1E3FA5-64FF-4387-9418-F1D67AFB2247} (MaxisSuperstarTeleX Control) - http://thesims.ea.com/teleport/superstar/M...erstarTeleX.cab
    O16 - DPF: Yahoo! NFL GameChannel StatTracker - http://aud12.sports.sc5.yahoo.com/java/y/nflgcst1010_x.cab
    O16 - DPF: Yahoo! NBA StatTracker - http://aud3.sports.yahoo.com/java/y/nbast8264_x.cab
    O16 - DPF: Yahoo! Bingo - http://download.games.yahoo.com/games/clients/y/xt0_x.cab
    O16 - DPF: Yahoo! MahJong - http://download.games.yahoo.com/games/clients/y/ot0_x.cab
    O16 - DPF: {89D75D39-5531-47BA-9E4F-B346BA9C362C} (CWDL_DownLoadControl Class) - http://www.callwave.com/include/cab/CWDL_DownLoad.CAB
    O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/...344/mcfscan.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
    O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://www.gamespot.com/KDX/kdx.cab
    O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
    O16 - DPF: Yahoo! Spelldown - http://download.games.yahoo.com/games/clients/y/sdt1_x.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/...8057.2201736111
    O16 - DPF: {D3E33EA6-92BF-444E-9DF3-E7F879F2006F} (TSRFileManagerXControl Control) - http://sims1.thesimsresource.com/TSRFileManagerControl.cab
    O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://www.parispourvous.com/paris4you/act...sCamControl.ocx
    O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwe...etup1.0.0.8.cab



    Anything sound bad to you?
     
  2. Flrman1

    Flrman1

    Joined:
    Jul 26, 2002
    Messages:
    46,329
    Hi Christy666

    Welcome to TSG! :)

    Click here to download CWShredder. Close all browser windows,UnZip the file, click on the cwshredder.exe then click "Fix" (Not "Scan only") and let it do it's thing.

    When it is finished restart your computer.

    IMPORTANT!: To help prevent this from happening again, I strongly recommend you install the patches for the vulnerabilities that this hijacker exploits.

    The simplest way to make sure you have all the security patches is to go to Windows update and install all "Critical Updates and Service Packs"



    Go here and download Adaware 6 Build 181

    Install the program and launch it.

    First in the main window look in the bottom right corner and click on Check for updates now and download the latest referencefiles.

    Make sure the following settings are made and on -------ON=GREEN

    From main window :Click Start then Activate in-depth scan (recommended)

    Click Use custom scanning options then click Customize and have these options selected: Under Drives and Folders put a check by Scan within archives and below that under Memory and Registry put a check by all the options there.

    Now click on the Tweak button in that same window. Under Scanning engine select Unload recognized processes during scanning and under Cleaning Engine select Let windows remove files in use at next reboot

    Click proceed to save your settings.

    Now to scan just click the Next button.

    When the scan is finished mark everything for removal and get rid of it.(Right-click the window and choose select all from the drop down menu and click Next)

    Restart your computer.


    Then go here and download Spybot Search & Destroy.

    Install the program and launch it.

    Before scanning press Online and Search for Updates .

    Put a check mark at and install all updates.

    Click Check for Problems and when the scan is finished let Spybot fix/remove all it finds marked in RED.

    Restart your computer.

    Come back here and post another Hijack This log and we'll get rid of what's left.
     
  3. Christy666

    Christy666 Thread Starter

    Joined:
    Apr 28, 2004
    Messages:
    2
    My latest log file....

    Logfile of HijackThis v1.97.7
    Scan saved at 10:20:51 PM, on 4/28/04
    Platform: Windows 98 SE (Win9x 4.10.2222A)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\SYSTEM\MSTASK.EXE
    C:\PROGRAM FILES\GRISOFT\AVG6\AVGSERV9.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\WINDOWS\ptsnoop.exe
    C:\PROGRAM FILES\GRISOFT\AVG6\AVGCC32.EXE
    C:\WINDOWS\SYSTEM\QTTASK.EXE
    C:\PROGRAM FILES\VIEWPOINT\VIEWPOINT MANAGER\VIEWMGR.EXE
    C:\PROGRAM FILES\BROADJUMP\CLIENT FOUNDATION\CFD.EXE
    C:\WINDOWS\TEMP\EIYGR.EXE
    C:\WINDOWS\SYSTEM\IEHOST.EXE
    C:\WINDOWS\SYSTEM\WINTSVSU.EXE
    C:\WINDOWS\SYSTEM\DDHELP.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\PROGRAM FILES\MOZILLA FIREFOX\FIREFOX.EXE
    C:\MY DOCUMENTS\HIJACKTHIS.EXE

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
    R3 - Default URLSearchHook is missing
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
    O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\windows\googletoolbar_en_2.0.107-deleon.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\windows\googletoolbar_en_2.0.107-deleon.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
    O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [PTSNOOP] ptsnoop.exe
    O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [AVG_CC] C:\PROGRAM FILES\GRISOFT\AVG6\avgcc32.exe /startup
    O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
    O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
    O4 - HKLM\..\Run: [Eiygr] C:\WINDOWS\TEMP\EIYGR.EXE
    O4 - HKLM\..\Run: [Bakra] C:\WINDOWS\SYSTEM\IEHost.exe
    O4 - HKLM\..\Run: [Dsi] C:\WINDOWS\SYSTEM\DP-HIM.EXE
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
    O4 - HKLM\..\RunServices: [Avgserv9.exe] C:\PROGRA~1\GRISOFT\AVG6\Avgserv9.exe
    O4 - HKCU\..\Run: [WCPS] C:\WINDOWS\SYSTEM\wintsvsu.exe
    O8 - Extra context menu item: &Google Search - res://C:\WINDOWS\GOOGLETOOLBAR_EN_2.0.107-DELEON.DLL/cmsearch.html
    O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\WINDOWS\GOOGLETOOLBAR_EN_2.0.107-DELEON.DLL/cmcache.html
    O8 - Extra context menu item: Si&milar Pages - res://C:\WINDOWS\GOOGLETOOLBAR_EN_2.0.107-DELEON.DLL/cmsimilar.html
    O8 - Extra context menu item: Backward &Links - res://C:\WINDOWS\GOOGLETOOLBAR_EN_2.0.107-DELEON.DLL/cmbacklinks.html
    O8 - Extra context menu item: Translate into English - res://C:\WINDOWS\GOOGLETOOLBAR_EN_2.0.107-DELEON.DLL/cmtrans.html
    O9 - Extra button: Real.com (HKLM)
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O9 - Extra button: AIM (HKLM)
    O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst0401.cab
    O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.google.com/data/GoogleActivate.cab
    O16 - DPF: {5D1E3FA5-64FF-4387-9418-F1D67AFB2247} (MaxisSuperstarTeleX Control) - http://thesims.ea.com/teleport/superstar/MaxisSuperstarTeleX.cab
    O16 - DPF: Yahoo! NFL GameChannel StatTracker - http://aud12.sports.sc5.yahoo.com/java/y/nflgcst1010_x.cab
    O16 - DPF: Yahoo! NBA StatTracker - http://aud3.sports.yahoo.com/java/y/nbast8264_x.cab
    O16 - DPF: Yahoo! Bingo - http://download.games.yahoo.com/games/clients/y/xt0_x.cab
    O16 - DPF: Yahoo! MahJong - http://download.games.yahoo.com/games/clients/y/ot0_x.cab
    O16 - DPF: {89D75D39-5531-47BA-9E4F-B346BA9C362C} (CWDL_DownLoadControl Class) - http://www.callwave.com/include/cab/CWDL_DownLoad.CAB
    O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/vso/en-us/tools/mcfscan/1,5,0,4344/mcfscan.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
    O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://www.gamespot.com/KDX/kdx.cab
    O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
    O16 - DPF: Yahoo! Spelldown - http://download.games.yahoo.com/games/clients/y/sdt1_x.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?38057.2201736111
    O16 - DPF: {D3E33EA6-92BF-444E-9DF3-E7F879F2006F} (TSRFileManagerXControl Control) - http://sims1.thesimsresource.com/TSRFileManagerControl.cab
    O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://www.parispourvous.com/paris4you/activex/AxisCamControl.ocx
    O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwebproducts/ei/SmileyCentralInitialSetup1.0.0.8.cab

    Thanks for all the help
     
  4. Flrman1

    Flrman1

    Joined:
    Jul 26, 2002
    Messages:
    46,329
    Run Hijack This again and put a check by these. Close all windows except HijackThis and click "Fix checked"

    R3 - Default URLSearchHook is missing

    O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe

    O4 - HKLM\..\Run: [Eiygr] C:\WINDOWS\TEMP\EIYGR.EXE

    O4 - HKLM\..\Run: [Bakra] C:\WINDOWS\SYSTEM\IEHost.exe

    O4 - HKLM\..\Run: [Dsi] C:\WINDOWS\SYSTEM\DP-HIM.EXE

    O4 - HKCU\..\Run: [WCPS] C:\WINDOWS\SYSTEM\wintsvsu.exe


    Restart to safe mode.

    How to start your computer in safe mode

    First in safe mode click on My Computer then go to View > Folder Options. Click on the "View" tab and make sure "Show all files" is ticked and uncheck "Hide file extensions for known file types". Click "Like Current Folder" then click "Apply" then "OK"

    Now find and delete:

    The C:\WINDOWS\SYSTEM\IEHost.exe file
    The C:\WINDOWS\SYSTEM\DP-HIM.EXE file
    The C:\WINDOWS\SYSTEM\wintsvsu.exe file

    Also in safe mode navigate to the C:\Windows\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.
     
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