My hijackthislog - Hubby actually believed pop ups and downloaded a lot of junk!

My computer seems to be filled to the gills with infections and more are coming each day. Hubby downloaded a "pop-up" and opened the door. He is recovering from the injuries he sustained, but I am unable to fix it. Can anyone help? Thanks so much!!!

Here is a copy of my log....

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:27:09 PM, on 7/7/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Cox\Applications\App\syssvcnt.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\WinAntiSpyware 2007\WAS7Mon.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Cox\Applications\app\Console.exe
C:\PROGRA~1\MUSICM~1\MUSICM~3\MMDiag.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://mysearch.myway.com/jsp/dellsidebar.jsp?p=DE
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\deSrcAs.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1F6581D5-AA53-4b73-A6F9-41420C6B61F1} - C:\WINDOWS\system32\tkwutmop.dll
O2 - BHO: (no name) - {2E9D4C81-9F27-4c14-B804-7B0F6BC88A4F} - (no file)
O2 - BHO: AuthPopupBHO01.cBHO - {3C7195F6-D788-4D50-BA72-2EE212EDAC78} - C:\Program Files\Cox\Applications\App\popupbho01.dll
O2 - BHO: (no name) - {4D25F921-B9FE-4682-BF72-8AB8210D6D75} - C:\Program Files\MyWaySA\SrchAsDe\deSrcAs.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: (no name) - {80CBCAB9-8116-4329-9F39-99631C54DA38} - C:\Program Files\Messenger\menoxu83122.dll
O2 - BHO: (no name) - {ba5fd30c-ebe4-4845-b2f2-152b38ac648b} - (no file)
O2 - BHO: (no name) - {DC192567-65F9-4AB6-ADB7-E13575F81726} - (no file)
O2 - BHO: (no name) - {FDAF75C4-8348-42DE-AF5C-1EC93B80DCED} - C:\WINDOWS\system32\ssttq.dll (file missing)
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O3 - Toolbar: Cox Popup Blocker - {2C0A5F28-48D8-408B-9172-9C6121025BCE} - C:\Program Files\Cox\Applications\App\popupbho01.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ESP] C:\Program Files\Cox\Applications\app\start.exe
O4 - HKLM\..\Run: [Salestart] "C:\Program Files\Common Files\WinAntiSpyware 2007\WAS7Mon.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [icq.com] rundll32.exe "C:\WINDOWS\system32\cqvjcvgq.dll",forkonce
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Event Reminder.lnk = C:\Program Files\PrintMaster 16\pmremind.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {03A0F84E-3E69-4B3E-B4D3-019CB73B57B3} (AuthWebWizardMain.DHTMLPage1) - http://www3.authentium.com/cssrelease/bin/WizMain.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
O16 - DPF: {1B4F9DD7-2D7C-44B5-9126-73206DA0AE75} (CNavigationManager Object) - http://www3.authentium.com/cssrelease/bin/wizard.exe
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v45/yacscom.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {8436FE12-31DB-48BF-83BF-FE682F9160B4} (NanoInstaller Class) - http://www.nanoscan.com/cabs/nanoinst.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {A18962F6-E6ED-40B1-97C9-1FB36F38BFA8} (Aurigma Image Uploader 3.5 Control) - http://www.dotphoto.com/DPImageUploader.cab
O16 - DPF: {C915801D-6F00-49CD-8A9A-8DE5C11ADDC1} (Pixami Drag/Drop Upload UI Control) - http://www.photoworks.com/pixami/DragDropUploader.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/web_games/popcap/chuzzle/popcaploader_v6.cab
O20 - Winlogon Notify: ssttq - C:\WINDOWS\system32\ssttq.dll (file missing)
O23 - Service: Cox High Speed Internet Security Suite System Service (AuthSysSvc) - Authentium, Inc. - C:\Program Files\Cox\Applications\App\syssvcnt.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe
O23 - Service: Net Agent - Unknown owner - C:\WINDOWS\dls0523pmw.exe (file missing)
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 14180 bytes

 

Hello and Welcome.

Your Java seems to be out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version of Java components and upgrade the application. Beware it is NOT supported for use in 9x or ME and probably will not install in those systems

Ugrading Java:

• Download the latest version of Java Runtime Environment (JRE) 6u2.
• Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".
• Click the "Download" button to the right.
• Check the box that says: "Accept License Agreement".
• The page will refresh.
• Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
• Close any programs you may have running - especially your web browser.
• Go to Start > Control Panel, double-click on Add/Remove programs and remove all older versions of Java.
• Check any item with Java Runtime Environment (JRE or J2SE) in the name.
• Click the Remove or Change/Remove button.
• Repeat as many times as necessary to remove each Java version.
• Reboot your computer once all Java components are removed.
• Then from your desktop double-click on the download to install the newest version.

Please download VundoFix.exe to your desktop.

Note: In the event you already have Vundofix, this is a new version that I need you to download.

• Double-click VundoFix.exe to run it.
• You will receive a message saying vundofix will close and re-open in a minute or less. Click OK
• When VundoFix re-opens, click the Scan for Vundo button.
• Once it's done scanning, click the Remove Vundo button.
• You will receive a prompt asking if you want to remove the files, click YES
• Once you click yes, your desktop will go blank as it starts removing Vundo.
• When completed, it will prompt that it will shutdown your computer, click OK.
• Turn your computer back on.
• Please post the contents of C:\vundofix.txt in your next reply.

Note: It is possible that VundoFix encountered a file it could not remove. In this case, VundoFix will run on reboot, simply follow the above instructions starting from "Click the Scan for Vundo button" when VundoFix appears at reboot.

Download ComboFix from Here or Here to your Desktop.

Note: In the event you already have Combofix, this is a new version that I need you to download.

• Double click combofix.exe and follow the prompts.
• When finished, it shall produce a log for you. Post that log and in your next reply

Note: Do not mouseclick combofix's window while its running. That may cause it to stall

Download Superantispyware (SAS)

1. Install it and double-click the icon on your desktop to run it.
2. It will ask if you want to update the program definitions, click Yes.
3. Under Configuration and Preferences, click the Preferences button.
4. Click the Scanning Control tab.
5. Under Scanner Options make sure the following are checked:
   • Close browsers before scanning
   • Scan for tracking cookies
   • Terminate memory threats before quarantining.
   • Please leave the others unchecked.
   • Click the Close button to leave the control center screen.
6. On the main screen, under Scan for Harmful Software click Scan your computer.
7. On the left check C:\Fixed Drive.
8. On the right, under Complete Scan, choose Perform Complete Scan.
9. Click Next to start the scan. Please be patient while it scans your computer.
10. After the scan is complete a summary box will appear. Click OK.
11. Make sure everything in the white box has a check next to it, then click Next.
12. It will quarantine what it found and if it asks if you want to reboot, click Yes.
13. To retrieve the removal information, please do the following:
    • After reboot, double-click the SUPERAntispyware icon on your desktop.
    • Click Preferences. Click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • It will open in your default text editor (such as Notepad/Wordpad).
    • Please highlight everything in the notepad, then right-click and choose copy.
14. Click close and close again to exit the program.
15. Please paste that information in your next reply along with a fresh HijackThis log.

 

Thank you so much for your help! You are an angel!!! I'll try everything and report back.

 

Here are my results. I could not get the links to ComboFix to work, but I have included everything else. Thanks so much for your help on this. I can already tell a difference!



VundoFix V6.5.4

Checking Java version...

Java version is 1.4.2.3
Old versions of java are exploitable and should be removed.

Scan started at 9:24:26 PM 7/7/2007

Listing files found while scanning....

C:\windows\system32\cqvjcvgq.dll
C:\windows\system32\mweyjswn.ini
C:\windows\system32\nwsjyewm.dll
C:\WINDOWS\system32\qgvcjvqc.ini
C:\WINDOWS\system32\tkwutmop.dll

Beginning removal...

Attempting to delete C:\windows\system32\cqvjcvgq.dll
C:\windows\system32\cqvjcvgq.dll Could not be deleted.

Attempting to delete C:\windows\system32\mweyjswn.ini
C:\windows\system32\mweyjswn.ini Has been deleted!

Attempting to delete C:\windows\system32\nwsjyewm.dll
C:\windows\system32\nwsjyewm.dll Has been deleted!

Attempting to delete C:\WINDOWS\system32\qgvcjvqc.ini
C:\WINDOWS\system32\qgvcjvqc.ini Has been deleted!

Attempting to delete C:\WINDOWS\system32\tkwutmop.dll
C:\WINDOWS\system32\tkwutmop.dll Has been deleted!

Performing Repairs to the registry.
Done!

Beginning removal...

Attempting to delete C:\windows\system32\cqvjcvgq.dll
C:\windows\system32\cqvjcvgq.dll Has been deleted!

Performing Repairs to the registry.
Done!


SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 07/07/2007 at 11:14 PM

Application Version : 3.9.1008

Core Rules Database Version : 3266
Trace Rules Database Version: 1277

Scan type : Complete Scan
Total Scan Time : 01:26:49

Memory items scanned : 693
Memory threats detected : 0
Registry items scanned : 6013
Registry threats detected : 30
File items scanned : 65255
File threats detected : 39

MyWay Search Assistant Computers
HKLM\Software\Classes\CLSID\{4D25F921-B9FE-4682-BF72-8AB8210D6D75}
HKCR\CLSID\{4D25F921-B9FE-4682-BF72-8AB8210D6D75}
HKCR\CLSID\{4D25F921-B9FE-4682-BF72-8AB8210D6D75}
HKCR\CLSID\{4D25F921-B9FE-4682-BF72-8AB8210D6D75}\InprocServer32
HKCR\CLSID\{4D25F921-B9FE-4682-BF72-8AB8210D6D75}\InprocServer32#ThreadingModel
HKCR\CLSID\{4D25F921-B9FE-4682-BF72-8AB8210D6D75}\Programmable
C:\PROGRAM FILES\MYWAYSA\SRCHASDE\DESRCAS.DLL
HKLM\Software\Classes\CLSID\{4D25F926-B9FE-4682-BF72-8AB8210D6D75}
HKCR\CLSID\{4D25F926-B9FE-4682-BF72-8AB8210D6D75}
HKCR\CLSID\{4D25F926-B9FE-4682-BF72-8AB8210D6D75}
HKCR\CLSID\{4D25F926-B9FE-4682-BF72-8AB8210D6D75}\InprocServer32
HKCR\CLSID\{4D25F926-B9FE-4682-BF72-8AB8210D6D75}\InprocServer32#ThreadingModel
HKCR\CLSID\{4D25F926-B9FE-4682-BF72-8AB8210D6D75}\Programmable
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{4D25F921-B9FE-4682-BF72-8AB8210D6D75}
HKU\S-1-5-21-1037506614-4195639394-1800985024-1006\Software\Microsoft\Internet Explorer\URLSearchHooks#{4D25F926-B9FE-4682-BF72-8AB8210D6D75}

Unclassified.Unknown Origin
HKLM\Software\Classes\CLSID\{80CBCAB9-8116-4329-9F39-99631C54DA38}
HKCR\CLSID\{80CBCAB9-8116-4329-9F39-99631C54DA38}
HKCR\CLSID\{80CBCAB9-8116-4329-9F39-99631C54DA38}
HKCR\CLSID\{80CBCAB9-8116-4329-9F39-99631C54DA38}\InProcServer32
HKCR\CLSID\{80CBCAB9-8116-4329-9F39-99631C54DA38}\InProcServer32#ThreadingModel
C:\PROGRAM FILES\MESSENGER\MENOXU83122.DLL
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{80CBCAB9-8116-4329-9F39-99631C54DA38}

Adware.Vundo Variant
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks#{DC192567-65F9-4AB6-ADB7-E13575F81726}

Adware.Tracking Cookie
C:\Documents and Settings\Ken\Cookies\[email protected][2].txt
C:\Documents and Settings\Michelle\Cookies\[email protected][1].txt

Trojan.Windows Overlay Components/SysMon
HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_WINDOWS_OVERLAY_COMPONENTS
HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_WINDOWS_OVERLAY_COMPONENTS#NextInstance
HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_WINDOWS_OVERLAY_COMPONENTS\0000
HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_WINDOWS_OVERLAY_COMPONENTS\0000#Service
HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_WINDOWS_OVERLAY_COMPONENTS\0000#Legacy
HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_WINDOWS_OVERLAY_COMPONENTS\0000#ConfigFlags
HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_WINDOWS_OVERLAY_COMPONENTS\0000#Class
HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_WINDOWS_OVERLAY_COMPONENTS\0000#ClassGUID
HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_WINDOWS_OVERLAY_COMPONENTS\0000#DeviceDesc

Trojan.Downloader-Gen/WinPop
C:\Program Files\WinPop
C:\SYSTEM VOLUME INFORMATION\_RESTORE{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP441\A0094519.EXE

Adware.k8l
C:\PROGRAM FILES\MSN\RTEJEGABA.HTML

Malware.Installer-Pkg/Gen
C:\PROGRAM FILES\WILDTANGENT\APPS\DELL GAME CONSOLE\DOWNLOADS\INSTALLERS\{26D2C2C3-CF14-4ED7-B1FC-0BE64AFBA3B3}.EXE
C:\PROGRAM FILES\WILDTANGENT\APPS\DELL GAME CONSOLE\DOWNLOADS\INSTALLERS\{6B6A7665-DB48-4762-AB5D-BEEB9E1CD7FA}.EXE
C:\PROGRAM FILES\WILDTANGENT\APPS\DELL GAME CONSOLE\DOWNLOADS\INSTALLERS\{C2D8F0E2-6978-4409-8351-BA8785DA11EE}.EXE
C:\PROGRAM FILES\WILDTANGENT\APPS\DELL GAME CONSOLE\DOWNLOADS\INSTALLERS\{D1A6F3FD-7B40-443F-8767-BADB25A0D222}.EXE

Adware.WebBuying-Installer
C:\SYSTEM VOLUME INFORMATION\_RESTORE{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP441\A0094498.EXE

Trojan.Downloader-WebBuying/PopEngine
C:\SYSTEM VOLUME INFORMATION\_RESTORE{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP441\A0094505.DLL

Adware.SysMon
C:\SYSTEM VOLUME INFORMATION\_RESTORE{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP441\A0094517.EXE
C:\SYSTEM VOLUME INFORMATION\_RESTORE{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP442\A0094595.EXE

Adware.SearchClickAds
C:\SYSTEM VOLUME INFORMATION\_RESTORE{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP441\A0094518.EXE
C:\SYSTEM VOLUME INFORMATION\_RESTORE{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP441\A0094520.EXE

Adware.ClickSpring-Variant
C:\SYSTEM VOLUME INFORMATION\_RESTORE{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP441\A0094563.EXE

Trojan.Downloader-ClickSpring/NDrv
C:\SYSTEM VOLUME INFORMATION\_RESTORE{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP441\A0094566.DLL

Adware.ClickSpring/Resident
C:\SYSTEM VOLUME INFORMATION\_RESTORE{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP441\A0094569.DLL

Adware.ClickSpring
C:\SYSTEM VOLUME INFORMATION\_RESTORE{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP441\A0094570.EXE

Trojan.Unknown Origin
C:\SYSTEM VOLUME INFORMATION\_RESTORE{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP441\A0094571.EXE
C:\SYSTEM VOLUME INFORMATION\_RESTORE{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP442\A0094719.EXE

Trojan.Downloader-Gen/Installer
C:\SYSTEM VOLUME INFORMATION\_RESTORE{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP442\A0094592.EXE

Trojan.Downloader-Gen/BasicMath
C:\SYSTEM VOLUME INFORMATION\_RESTORE{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP442\A0094593.EXE

Trojan.Downloader-VisFX
C:\SYSTEM VOLUME INFORMATION\_RESTORE{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP442\A0094594.EXE

Trojan.Downloader-Gen/BundleBase
C:\SYSTEM VOLUME INFORMATION\_RESTORE{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP442\A0094596.EXE

Adware.WebBuying Assistant-Installer
C:\SYSTEM VOLUME INFORMATION\_RESTORE{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP442\A0094620.EXE
C:\SYSTEM VOLUME INFORMATION\_RESTORE{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP442\A0094621.EXE

Trojan.Downloader-Stera/WinSoftware
C:\SYSTEM VOLUME INFORMATION\_RESTORE{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP442\A0094646.EXE

Adware.Mirar/NetNucleus
C:\SYSTEM VOLUME INFORMATION\_RESTORE{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP442\A0094647.DLL

Trojan.Downloader-Gen/HitItQuitIt
C:\SYSTEM VOLUME INFORMATION\_RESTORE{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP442\A0094654.DLL
C:\SYSTEM VOLUME INFORMATION\_RESTORE{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP442\A0094656.DLL
C:\SYSTEM VOLUME INFORMATION\_RESTORE{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP442\A0094696.DLL

Trojan.Downloader-Gen/Blah
C:\SYSTEM VOLUME INFORMATION\_RESTORE{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP442\A0094655.DLL

Trojan.Downloader-Gen/TStamp
C:\SYSTEM VOLUME INFORMATION\_RESTORE{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP442\A0094718.EXE

Adware.Vundo/Traff-2
C:\SYSTEM VOLUME INFORMATION\_RESTORE{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP445\A0097706.EXE
C:\SYSTEM VOLUME INFORMATION\_RESTORE{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP445\A0097708.EXE

Trojan.Rootkit-TnCore/Installer
C:\SYSTEM VOLUME INFORMATION\_RESTORE{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP445\A0097707.EXE


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:07:35 AM, on 7/8/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Cox\Applications\App\syssvcnt.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\WinAntiSpyware 2007\WAS7Mon.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\MMDiag.exe
C:\Program Files\Cox\Applications\app\Console.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://mysearch.myway.com/jsp/dellsidebar.jsp?p=DE
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {2E9D4C81-9F27-4c14-B804-7B0F6BC88A4F} - (no file)
O2 - BHO: AuthPopupBHO01.cBHO - {3C7195F6-D788-4D50-BA72-2EE212EDAC78} - C:\Program Files\Cox\Applications\App\popupbho01.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: (no name) - {ba5fd30c-ebe4-4845-b2f2-152b38ac648b} - (no file)
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O3 - Toolbar: Cox Popup Blocker - {2C0A5F28-48D8-408B-9172-9C6121025BCE} - C:\Program Files\Cox\Applications\App\popupbho01.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "c:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ESP] C:\Program Files\Cox\Applications\app\start.exe
O4 - HKLM\..\Run: [Salestart] "C:\Program Files\Common Files\WinAntiSpyware 2007\WAS7Mon.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Event Reminder.lnk = C:\Program Files\PrintMaster 16\pmremind.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\npjpi160_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\npjpi160_02.dll
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {03A0F84E-3E69-4B3E-B4D3-019CB73B57B3} (AuthWebWizardMain.DHTMLPage1) - http://www3.authentium.com/cssrelease/bin/WizMain.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
O16 - DPF: {1B4F9DD7-2D7C-44B5-9126-73206DA0AE75} (CNavigationManager Object) - http://www3.authentium.com/cssrelease/bin/wizard.exe
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v45/yacscom.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {8436FE12-31DB-48BF-83BF-FE682F9160B4} (NanoInstaller Class) - http://www.nanoscan.com/cabs/nanoinst.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {A18962F6-E6ED-40B1-97C9-1FB36F38BFA8} (Aurigma Image Uploader 3.5 Control) - http://www.dotphoto.com/DPImageUploader.cab
O16 - DPF: {C915801D-6F00-49CD-8A9A-8DE5C11ADDC1} (Pixami Drag/Drop Upload UI Control) - http://www.photoworks.com/pixami/DragDropUploader.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/web_games/popcap/chuzzle/popcaploader_v6.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Cox High Speed Internet Security Suite System Service (AuthSysSvc) - Authentium, Inc. - C:\Program Files\Cox\Applications\App\syssvcnt.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe
O23 - Service: Net Agent - Unknown owner - C:\WINDOWS\dls0523pmw.exe (file missing)
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 13795 bytes

 

Hi

Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://mysearch.myway.com/jsp/dellsidebar.jsp?p=DE
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
O2 - BHO: (no name) - {2E9D4C81-9F27-4c14-B804-7B0F6BC88A4F} - (no file)
O2 - BHO: (no name) - {ba5fd30c-ebe4-4845-b2f2-152b38ac648b} - (no file)

Now close all windows and browsers, other than HiJackThis, then click Fix Checked.

Close Hijackthis.

Try Combofix again and post the report.

 

Here's the combofix report:

"Ken" - 2007-07-08 19:22:59 - ComboFix 07-07-09.3 - Service Pack 2


((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))


C:\WINDOWS\system32\bszip.dll


((((((((((((((((((((((((( Files Created from 2007-06-09 to 2007-07-09 )))))))))))))))))))))))))))))))


2007-07-08 16:58 51,200 --a------ C:\WINDOWS\nircmd.exe
2007-07-07 21:43 <DIR> d-------- C:\Program Files\SUPERAntiSpyware
2007-07-07 21:43 <DIR> d-------- C:\DOCUME~1\Ken\APPLIC~1\SUPERAntiSpyware.com
2007-07-07 21:43 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\SUPERAntiSpyware.com
2007-07-07 21:42 <DIR> d-------- C:\Program Files\Common Files\Wise Installation Wizard
2007-07-07 21:24 <DIR> d-------- C:\VundoFix Backups
2007-07-07 20:41 <DIR> d-------- C:\DOCUME~1\Ken\.SunDownloadManager
2007-07-07 18:26 <DIR> d-------- C:\Program Files\Trend Micro
2007-07-07 17:48 1,852,404 ---hs---- C:\WINDOWS\system32\qttss.ini2
2007-07-07 17:24 53,248 --a------ C:\WINDOWS\system32\Process.exe
2007-07-07 17:24 51,200 --a------ C:\WINDOWS\system32\dumphive.exe
2007-07-07 17:24 288,417 --a------ C:\WINDOWS\system32\SrchSTS.exe
2007-07-07 15:40 4,050 --a------ C:\WINDOWS\system32\tmp.reg
2007-07-07 15:39 <DIR> d-------- C:\SmitfraudFix
2007-07-07 15:24 <DIR> d-------- C:\WINDOWS\system32\Panda Software
2007-07-05 14:14 <DIR> d-------- C:\DOCUME~1\Michelle\APPLIC~1\Talkback
2007-07-03 00:57 <DIR> d-------- C:\DOCUME~1\Ken\Pavark
2007-07-02 05:01 1,857,112 --ahs---- C:\WINDOWS\system32\qttss.bak2
2007-07-01 19:02 <DIR> d--h----- C:\WINDOWS\PIF
2007-07-01 18:42 <DIR> d-------- C:\Program Files\Norton AntiVirus
2007-07-01 18:39 48,776 --a------ C:\WINDOWS\system32\S32EVNT1.DLL
2007-07-01 18:39 115,000 --a------ C:\WINDOWS\system32\drivers\SYMEVENT.SYS
2007-07-01 18:37 <DIR> d-------- C:\Program Files\Symantec
2007-07-01 18:37 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\Symantec
2007-07-01 18:33 <DIR> d-------- C:\Program Files\Common Files\Symantec Shared
2007-07-01 16:08 28,672 --a------ C:\WINDOWS\system32\drivers\CO_Mon.sys
2007-07-01 15:26 <DIR> d-------- C:\DOCUME~1\Ken\.housecall6.6
2007-07-01 05:01 1,857,146 --ahs---- C:\WINDOWS\system32\qttss.bak1
2007-07-01 02:43 <DIR> d-------- C:\WINDOWS\system32\F9
2007-07-01 02:43 <DIR> d-------- C:\WINDOWS\system32\F5
2007-07-01 02:43 <DIR> d-------- C:\WINDOWS\system32\F4
2007-07-01 02:43 <DIR> d-------- C:\WINDOWS\system32\F3
2007-07-01 02:43 <DIR> d-------- C:\WINDOWS\system32\F2
2007-07-01 02:43 <DIR> d-------- C:\WINDOWS\system32\F1
2007-06-19 07:03 <DIR> d-------- C:\Program Files\Common Files\Authentium
2007-06-13 13:44 195,360 --a------ C:\WINDOWS\system32\lvci1100.dll
2007-06-13 13:43 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\Logishrd


(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

2007-07-01 07:44:01 -------- d-----w C:\Program Files\Messenger
2007-06-30 13:53:05 -------- d-----w C:\DOCUME~1\Ken\APPLIC~1\AdobeUM
2007-06-19 12:03:24 -------- d-----w C:\Program Files\Common Files\Authentium Shared
2007-06-16 05:16:59 -------- d-----w C:\Program Files\Common Files\LogiShrd
2007-06-15 03:57:49 -------- d-----w C:\Program Files\Logitech
2007-06-15 03:55:13 -------- d-----w C:\Program Files\Camfrog
2007-06-12 20:13:00 4,704 ----a-w C:\WINDOWS\system32\KGyGaAvL.sys
2007-06-12 20:12:59 104 --sh--r C:\WINDOWS\system32\7CF5305112.sys
2007-06-12 01:26:01 67 ---h--w C:\WINDOWS\popcreg.dat
2007-06-12 01:26:01 19 ----a-w C:\WINDOWS\popcinfot.dat
2007-06-12 01:25:59 31 ----a-w C:\WINDOWS\popcinfo.dat
2007-05-29 06:04:44 -------- d-----w C:\DOCUME~1\Ken\APPLIC~1\Camfrog
2007-05-29 00:29:50 2,115 ----a-w C:\WINDOWS\mozver.dat
2007-05-29 00:19:41 -------- d-----w C:\Program Files\PhotoWorks
2007-05-16 15:12:02 683,520 ----a-w C:\WINDOWS\system32\inetcomm.dll
2007-05-13 04:24:17 -------- d-----w C:\Program Files\PopCap Games
2007-05-11 22:29:54 2,142,752 ----a-w C:\WINDOWS\system32\drivers\LVMVdrv.sys
2007-05-11 22:27:58 2,107,808 ----a-w C:\WINDOWS\system32\drivers\Lvckap.sys
2007-04-25 14:21:15 144,896 ----a-w C:\WINDOWS\system32\schannel.dll
2007-04-18 16:12:23 2,854,400 ----a-w C:\WINDOWS\system32\msi.dll
2007-04-17 03:47:36 33,624 ----a-w C:\WINDOWS\system32\wups.dll
2007-04-17 03:45:54 1,710,936 ----a-w C:\WINDOWS\system32\wuaueng.dll
2007-04-17 03:45:48 549,720 ----a-w C:\WINDOWS\system32\wuapi.dll
2007-04-17 03:45:42 325,976 ----a-w C:\WINDOWS\system32\wucltui.dll
2007-04-17 03:45:36 203,096 ----a-w C:\WINDOWS\system32\wuweb.dll
2007-04-17 03:45:28 92,504 ----a-w C:\WINDOWS\system32\cdm.dll
2007-04-17 03:45:20 53,080 ----a-w C:\WINDOWS\system32\wuauclt.exe
2007-04-17 03:45:20 43,352 ----a-w C:\WINDOWS\system32\wups2.dll


((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))


*Note* empty entries & legit default entries are not shown

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
2006-12-18 04:16 59032 --a------ C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{3C7195F6-D788-4D50-BA72-2EE212EDAC78}]
2006-12-11 09:40 136752 --a------ C:\Program Files\Cox\Applications\App\popupbho01.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{53707962-6F74-2D53-2644-206D7942484F}]
2005-05-31 01:04 853672 --a------ C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{5CA3D70E-1895-11CF-8E15-001234567890}]
2004-12-06 02:05 118842 --a------ C:\WINDOWS\system32\dla\tfswshx.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{724d43a9-0d85-11d4-9908-00400523e39a}]
2006-03-20 22:58 4658232 --a------ C:\Program Files\Siber Systems\AI RoboForm\roboform.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
2007-06-14 18:32 509592 --a------ C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Apoint"="C:\Program Files\Apoint\Apoint.exe" [2004-09-13 17:33]
"IntelWireless"="C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" [2004-10-30 15:59]
"DVDLauncher"="C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe" [2005-02-23 17:19]
"RealTray"="C:\Program Files\Real\RealPlayer\RealPlay.exe" [2005-12-07 22:29]
"ISUSPM Startup"="C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" [2005-06-10 11:44]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [2005-06-10 11:44]
"MimBoot"="C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe" [2005-09-08 20:20]
"MMTray"="C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe" [2005-09-08 20:20]
"Corel Photo Downloader"="C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe" [2005-11-16 19:08]
"Dell AIO Printer A920"="C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe" [2003-06-02 13:25]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2005-10-18 12:58]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2005-12-25 21:33]
"ESP"="C:\Program Files\Cox\Applications\app\start.exe" [2006-12-11 08:31]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2007-01-10 00:59]
"osCheck"="C:\Program Files\Norton AntiVirus\osCheck.exe" [2007-01-14 02:11]
"Symantec PIF AlertEng"="C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2007-03-12 18:30]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe" [2007-06-14 18:32]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RoboForm"="C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe" [2006-03-20 22:58]
"DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" [2007-03-15 11:09]
"updateMgr"="C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [2006-03-30 16:45]
"SUPERAntiSpyware"="C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2007-06-21 14:06]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"InstallVisualStyle"=C:\WINDOWS\Resources\Themes\Royale\Royale.msstyles
"InstallTheme"=C:\WINDOWS\Resources\Themes\Royale.theme

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"="C:\Program Files\SUPERAntiSpyware\SASSEH.DLL" [2006-12-20 13:55]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
C:\Program Files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\IntelWireless]
C:\Program Files\Intel\Wireless\Bin\LgNotify.dll


[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{361ac05d-0e0d-11da-9aa9-806d6172696f}]
AutoRun\command- E:\setup.exe

*Newly Created Service* - CATCHME

Contents of the 'Scheduled Tasks' folder
2007-07-03 01:00:12 C:\WINDOWS\tasks\Norton AntiVirus - Run Full System Scan - Ken.job

**************************************************************************

catchme 0.3.915 W2K/XP/Vista - rootkit detector by Gmer, http://www.gmer.net
Rootkit scan 2007-07-08 19:25:54
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

Completion time: 2007-07-08 19:27:52
C:\ComboFix-quarantined-files.txt ... 2007-07-08 19:27

--- E O F ---

 

Hi, Michelle

Thanks for your message.

• Copy the entire contents of the Quote Box below to Notepad.
• Name the file as ComboFix-Do.txt
• Change the Save as Type to All Files
• and Save it on the desktop

Once saved, refering to the picture above, drag ComboFix-Do.txt into ComboFix.exe, and post back the resulting report.

 

Here goes:

"Ken" - 2007-07-09 7:44:21 - ComboFix 07-07-09.3 - Service Pack 2
Command switches used :: C:\Documents and Settings\Ken\Desktop\ComboFix-Do.txt


((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))


C:\WINDOWS\popcinfo.dat
C:\WINDOWS\popcinfot.dat
C:\WINDOWS\popcreg.dat
C:\WINDOWS\system32\7CF5305112.sys
C:\WINDOWS\system32\F1
C:\WINDOWS\system32\F2
C:\WINDOWS\system32\F2\mwspasrt83122.exe
C:\WINDOWS\system32\F3
C:\WINDOWS\system32\F3\626wr.exe
C:\WINDOWS\system32\F4
C:\WINDOWS\system32\F5
C:\WINDOWS\system32\F9
C:\WINDOWS\system32\qttss.bak1
C:\WINDOWS\system32\qttss.bak2
C:\WINDOWS\system32\qttss.ini2


((((((((((((((((((((((((( Files Created from 2007-06-09 to 2007-07-09 )))))))))))))))))))))))))))))))


2007-07-08 16:58 51,200 --a------ C:\WINDOWS\nircmd.exe
2007-07-07 21:43 <DIR> d-------- C:\Program Files\SUPERAntiSpyware
2007-07-07 21:43 <DIR> d-------- C:\DOCUME~1\Ken\APPLIC~1\SUPERAntiSpyware.com
2007-07-07 21:43 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\SUPERAntiSpyware.com
2007-07-07 21:42 <DIR> d-------- C:\Program Files\Common Files\Wise Installation Wizard
2007-07-07 21:24 <DIR> d-------- C:\VundoFix Backups
2007-07-07 20:41 <DIR> d-------- C:\DOCUME~1\Ken\.SunDownloadManager
2007-07-07 18:26 <DIR> d-------- C:\Program Files\Trend Micro
2007-07-07 17:24 53,248 --a------ C:\WINDOWS\system32\Process.exe
2007-07-07 17:24 51,200 --a------ C:\WINDOWS\system32\dumphive.exe
2007-07-07 17:24 288,417 --a------ C:\WINDOWS\system32\SrchSTS.exe
2007-07-07 15:40 4,050 --a------ C:\WINDOWS\system32\tmp.reg
2007-07-07 15:39 <DIR> d-------- C:\SmitfraudFix
2007-07-07 15:24 <DIR> d-------- C:\WINDOWS\system32\Panda Software
2007-07-05 14:14 <DIR> d-------- C:\DOCUME~1\Michelle\APPLIC~1\Talkback
2007-07-03 00:57 <DIR> d-------- C:\DOCUME~1\Ken\Pavark
2007-07-01 19:02 <DIR> d--h----- C:\WINDOWS\PIF
2007-07-01 18:42 <DIR> d-------- C:\Program Files\Norton AntiVirus
2007-07-01 18:39 48,776 --a------ C:\WINDOWS\system32\S32EVNT1.DLL
2007-07-01 18:39 115,000 --a------ C:\WINDOWS\system32\drivers\SYMEVENT.SYS
2007-07-01 18:37 <DIR> d-------- C:\Program Files\Symantec
2007-07-01 18:37 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\Symantec
2007-07-01 18:33 <DIR> d-------- C:\Program Files\Common Files\Symantec Shared
2007-07-01 16:08 28,672 --a------ C:\WINDOWS\system32\drivers\CO_Mon.sys
2007-07-01 15:26 <DIR> d-------- C:\DOCUME~1\Ken\.housecall6.6
2007-06-19 07:03 <DIR> d-------- C:\Program Files\Common Files\Authentium
2007-06-13 13:44 195,360 --a------ C:\WINDOWS\system32\lvci1100.dll
2007-06-13 13:43 <DIR> d-------- C:\DOCUME~1\ALLUSE~1\APPLIC~1\Logishrd


(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

2007-07-01 07:44:01 -------- d-----w C:\Program Files\Messenger
2007-06-30 13:53:05 -------- d-----w C:\DOCUME~1\Ken\APPLIC~1\AdobeUM
2007-06-19 12:03:24 -------- d-----w C:\Program Files\Common Files\Authentium Shared
2007-06-16 05:16:59 -------- d-----w C:\Program Files\Common Files\LogiShrd
2007-06-15 03:57:49 -------- d-----w C:\Program Files\Logitech
2007-06-15 03:55:13 -------- d-----w C:\Program Files\Camfrog
2007-06-12 20:13:00 4,704 ----a-w C:\WINDOWS\system32\KGyGaAvL.sys
2007-05-29 06:04:44 -------- d-----w C:\DOCUME~1\Ken\APPLIC~1\Camfrog
2007-05-29 00:29:50 2,115 ----a-w C:\WINDOWS\mozver.dat
2007-05-29 00:19:41 -------- d-----w C:\Program Files\PhotoWorks
2007-05-16 15:12:02 683,520 ----a-w C:\WINDOWS\system32\inetcomm.dll
2007-05-13 04:24:17 -------- d-----w C:\Program Files\PopCap Games
2007-05-11 22:29:54 2,142,752 ----a-w C:\WINDOWS\system32\drivers\LVMVdrv.sys
2007-05-11 22:27:58 2,107,808 ----a-w C:\WINDOWS\system32\drivers\Lvckap.sys
2007-04-25 14:21:15 144,896 ----a-w C:\WINDOWS\system32\schannel.dll
2007-04-18 16:12:23 2,854,400 ----a-w C:\WINDOWS\system32\msi.dll
2007-04-17 03:47:36 33,624 ----a-w C:\WINDOWS\system32\wups.dll
2007-04-17 03:45:54 1,710,936 ----a-w C:\WINDOWS\system32\wuaueng.dll
2007-04-17 03:45:48 549,720 ----a-w C:\WINDOWS\system32\wuapi.dll
2007-04-17 03:45:42 325,976 ----a-w C:\WINDOWS\system32\wucltui.dll
2007-04-17 03:45:36 203,096 ----a-w C:\WINDOWS\system32\wuweb.dll
2007-04-17 03:45:28 92,504 ----a-w C:\WINDOWS\system32\cdm.dll
2007-04-17 03:45:20 53,080 ----a-w C:\WINDOWS\system32\wuauclt.exe
2007-04-17 03:45:20 43,352 ----a-w C:\WINDOWS\system32\wups2.dll


((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))


*Note* empty entries & legit default entries are not shown

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
2006-12-18 04:16 59032 --a------ C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{3C7195F6-D788-4D50-BA72-2EE212EDAC78}]
2006-12-11 09:40 136752 --a------ C:\Program Files\Cox\Applications\App\popupbho01.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{53707962-6F74-2D53-2644-206D7942484F}]
2005-05-31 01:04 853672 --a------ C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{5CA3D70E-1895-11CF-8E15-001234567890}]
2004-12-06 02:05 118842 --a------ C:\WINDOWS\system32\dla\tfswshx.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{724d43a9-0d85-11d4-9908-00400523e39a}]
2006-03-20 22:58 4658232 --a------ C:\Program Files\Siber Systems\AI RoboForm\roboform.dll

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
2007-06-14 18:32 509592 --a------ C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Apoint"="C:\Program Files\Apoint\Apoint.exe" [2004-09-13 17:33]
"IntelWireless"="C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" [2004-10-30 15:59]
"DVDLauncher"="C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe" [2005-02-23 17:19]
"RealTray"="C:\Program Files\Real\RealPlayer\RealPlay.exe" [2005-12-07 22:29]
"ISUSPM Startup"="C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" [2005-06-10 11:44]
"ISUSScheduler"="C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" [2005-06-10 11:44]
"MimBoot"="C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe" [2005-09-08 20:20]
"MMTray"="C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe" [2005-09-08 20:20]
"Corel Photo Downloader"="C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe" [2005-11-16 19:08]
"Dell AIO Printer A920"="C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe" [2003-06-02 13:25]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2005-10-18 12:58]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2005-12-25 21:33]
"ESP"="C:\Program Files\Cox\Applications\app\start.exe" [2006-12-11 08:31]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2007-01-10 00:59]
"osCheck"="C:\Program Files\Norton AntiVirus\osCheck.exe" [2007-01-14 02:11]
"Symantec PIF AlertEng"="C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2007-03-12 18:30]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe" [2007-06-14 18:32]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RoboForm"="C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe" [2006-03-20 22:58]
"DellSupport"="C:\Program Files\DellSupport\DSAgnt.exe" [2007-03-15 11:09]
"updateMgr"="C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [2006-03-30 16:45]
"SUPERAntiSpyware"="C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2007-06-21 14:06]

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"InstallVisualStyle"=C:\WINDOWS\Resources\Themes\Royale\Royale.msstyles
"InstallTheme"=C:\WINDOWS\Resources\Themes\Royale.theme

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"="C:\Program Files\SUPERAntiSpyware\SASSEH.DLL" [2006-12-20 13:55]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
C:\Program Files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\IntelWireless]
C:\Program Files\Intel\Wireless\Bin\LgNotify.dll


[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{361ac05d-0e0d-11da-9aa9-806d6172696f}]
AutoRun\command- E:\setup.exe


Contents of the 'Scheduled Tasks' folder
2007-07-03 01:00:12 C:\WINDOWS\tasks\Norton AntiVirus - Run Full System Scan - Ken.job

**************************************************************************

catchme 0.3.915 W2K/XP/Vista - rootkit detector by Gmer, http://www.gmer.net
Rootkit scan 2007-07-09 07:47:30
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

Completion time: 2007-07-09 7:49:29
C:\ComboFix-quarantined-files.txt ... 2007-07-09 07:49
C:\ComboFix2.txt ... 2007-07-08 19:27

--- E O F ---

 

Hi, Michelle


Please post a fresh Hijackthis log and let me know how is the computer doing.

 

Sorry for the delay. I've been out of town. The computer has slowed down again a bit. Hubby SWEARS he has done nothing...this time!!!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:20:37 PM, on 7/12/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Cox\Applications\App\syssvcnt.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Cox\Applications\app\Console.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\MMDiag.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: AuthPopupBHO01.cBHO - {3C7195F6-D788-4D50-BA72-2EE212EDAC78} - C:\Program Files\Cox\Applications\App\popupbho01.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O3 - Toolbar: Cox Popup Blocker - {2C0A5F28-48D8-408B-9172-9C6121025BCE} - C:\Program Files\Cox\Applications\App\popupbho01.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ESP] C:\Program Files\Cox\Applications\app\start.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Event Reminder.lnk = C:\Program Files\PrintMaster 16\pmremind.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\npjpi160_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\npjpi160_02.dll
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {03A0F84E-3E69-4B3E-B4D3-019CB73B57B3} (AuthWebWizardMain.DHTMLPage1) - http://www3.authentium.com/cssrelease/bin/WizMain.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
O16 - DPF: {1B4F9DD7-2D7C-44B5-9126-73206DA0AE75} (CNavigationManager Object) - http://www3.authentium.com/cssrelease/bin/wizard.exe
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v45/yacscom.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {8436FE12-31DB-48BF-83BF-FE682F9160B4} (NanoInstaller Class) - http://www.nanoscan.com/cabs/nanoinst.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {A18962F6-E6ED-40B1-97C9-1FB36F38BFA8} (Aurigma Image Uploader 3.5 Control) - http://www.dotphoto.com/DPImageUploader.cab
O16 - DPF: {C915801D-6F00-49CD-8A9A-8DE5C11ADDC1} (Pixami Drag/Drop Upload UI Control) - http://www.photoworks.com/pixami/DragDropUploader.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/web_games/popcap/chuzzle/popcaploader_v6.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Cox High Speed Internet Security Suite System Service (AuthSysSvc) - Authentium, Inc. - C:\Program Files\Cox\Applications\App\syssvcnt.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 12840 bytes

 

Hi, Michelle

There is no sign of malware in the log, I see however, two antivirus programs running simultaneously, Cox High Speed Internet Security Suite and Norton.

Anti-Virus programs take up an enormous amount of your computer's resources when they are actively scanning your computer. Having two anti-virus programs running at the same time can cause your computer to run very slow, become unstable and even, in rare cases, crash.

If you choose to install more than one Anti-Virus program on your computer, then only one of them should be active in memory at a time.

There are basically two types of these programs:
On-Access and On-Demand

On-Access Scanners
As the name implies, are scanners that run in the background all the time the PC is turned on and running. The main function of an On-Access scanner is to monitor activity on your machine.

On-Demand Scanners
As the name implies, are scanners that only run when you ask them to.
Such as: Online Scans and scanners that run on your machine but are not actively scanning your machine.

In your position, If Cox is providing your Security, I would remove Norton from the computer. Norton is notorious for depleting the computer resources, thus the slowdowns.

Since the tools we used to scan the computer, as well as tools to delete files and folders, are no longer needed, they should be removed, as well as the folders created by these tools.

Reset and Re-enable your System Restore to remove bad files that have been backed up by Windows. The files in System Restore are protected to prevent any programmes changing them. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected.)

To reset your restore points, please note that you will need to log into your computer with an account which has full administrator access. You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account.

(Windows XP)

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK..

Create a Restore point:

1. Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore.
2. In the System Restore dialog box, click Create a restore point, and then click Next.
3. Type a description for your restore point, such as "After Cleanup", then click Create.

The following is a list of tools and utilities that I like to suggest to people. This list is full of great tools and utilities to help you understand how you got infected and how to keep from getting infected again.

1. Spybot Search & Destroy - Uber powerful tool which can search and annhilate nasties that make it onto your system. Now with an Immunize section that will help prevent future infections.
   
2. AdAware - Another very powerful tool which searches and kills nasties that infect your system. AdAware and Spybot Search & Destroy compliment each other very well.
   
3. SpywareBlaster - Great prevention tool to keep nasties from installing on your system.
   
4. IE-SpyAd - puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.
   
5. CleanUP! - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.
   
6. Windows Updates - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.
   
7. Google Toolbar - Free google toolbar that allows you to use the powerful Google search engine from the bar, but also blocks pop up windows.
   
8. Trillian or Miranda-IM - These are Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN)

To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read this article by Tony Klein.

Click Here for some advise from our security Experts.

Here are some routine maintenance practices that you should do on a regular basis to keep your machine running efficiently. Hopefully going through these steps will solve the problems you are having with the pc being slow:

Disk Cleanup:

http://www.theeldergeek.com/disk_cleanup_utility.htm

Defrag your HD:

http://artsweb.bham.ac.uk/artsit/Info/Guides/GoodPractice/defrag-win2kxp.htm

Run chkdsk:

To use Chkdsk, click Start and My Computer. Right-click the hard drive you want to check, and click Properties. Select the Tools tab and click Check Now. Check both boxes. Click Start. You'll get a message that the computer must be rebooted to run a complete check. Click Yes and reboot. Chkdsk will take awhile, so run it when you don't need to use the computer for something else.

Remove unnecessary startups

This should be done through the System Configuration Utility. Go to Start > Run and type in msconfig.
Click OK or hit the Enter key.

Click on the "Startup" tab and remove the check by the items that you have determined are unnecessary. Click "Apply" then "Close"

You will be prompted to restart. Go ahead and restart.

Upon restart you will be confronted with a dialogue box warning about running in selective startup. Just ignore that message and put a check in the box by "Don't show me this message or launch the System Configuration Utility when Windows starts" and click "OK". You will not be bothered by the message again.

Keep in mind that some entries will be re-enabled in the startups each time you use that particular program. Therefore, you will have to find the option in that programs preferences that says something like "Load with Windows" or "Run when Windows Starts" and disable that option.

Go here for info on msconfig:

Pacs Portal

You can look up the startups at the following links to help determine what is needed and what is not:

ComputerCops
BleepingComputer
Answers That Work
Windows Startup


Since no malware is present, should you feel satisfied, please use the thread's Tools and mark this thread as "Solved".

Best wishes!

 

Thanks so much for your help!!! You have been awesome. I appreciate the quick responses and your help with this. I'm glad to see that we are up again. Although, I have saved some money by staying off the shopping sites!!!

Take care and thanks again!!!

Michelle