MY IE Homepage keeps defaulting to about:blank

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jcooper75

Thread Starter
Joined
Feb 11, 2005
Messages
8
I need your help. I have been trying to get rid of this about:blank issue for about a week now. I have been reading your thread from other members but I cannot seem to get this off my PC.

I ran Hijackthis App and the results are listed below, can you help:

Logfile of HijackThis v1.99.0
Scan saved at 11:27:57 AM, on 2/11/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SSA\smc.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\ActivCard\accoca.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Connected\CBRegCap.EXE
C:\Program Files\Connected\CBlaunch.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\ActivCard\acautoreg.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\mfctf.exe
C:\WINDOWS\System32\atiptaxx.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
C:\WINDOWS\System32\hphmon03.exe
C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe
C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\hpgs2wnd.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\PROGRA~1\HEWLET~1\PHOTOS~1\HPSHAR~1\hpgs2wnf.exe
C:\Program Files\ActivCard\ActivCard Gold\agquickp.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\HP\HP Software Update\HPWuSchd.exe
C:\WINDOWS\mfciq.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\interMute\SpySubtract\SpySub.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Connected\CBSysTray.exe
C:\Documents and Settings\JACOOP\RC\Utilities\multiDesk\multiDesk.exe
C:\Program Files\Jabber\Messenger\JabberMessenger.exe
C:\Download Files\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\gxgye.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\gxgye.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\gxgye.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\gxgye.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\gxgye.dll/sp.html#28129
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\gxgye.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Hewlett-Packard
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://autocache.hp.com
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {73156990-7CC1-9E5B-7282-2852A986EDAB} - C:\WINDOWS\system32\javand32.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SSA\smc.exe -startgui
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [HPHmon03] C:\WINDOWS\System32\hphmon03.exe
O4 - HKLM\..\Run: [CXMon] "C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe"
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [QuickPassword] C:\Program Files\ActivCard\ActivCard Gold\agquickp.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MMTray] C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [tibs5] C:\WINDOWS\System32\tibs5.exe
O4 - HKLM\..\Run: [45.tmp] C:\DOCUME~1\JACOOP\LOCALS~1\Temp\45.tmp.exe 0 28129
O4 - HKLM\..\Run: [mfciq.exe] C:\WINDOWS\mfciq.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: Connected TaskBar Icon.LNK = C:\Program Files\Connected\CBSysTray.exe
O4 - Global Startup: Agent Locator II.lnk = C:\Program Files\HP Tools\Agent Locator II\al.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Reflection X - (runs minimized as service).lnk = C:\Documents and Settings\JACOOP\Startup.bat
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://athp.hp.com
O16 - DPF: HPVC component - http://vrm05.win2000.hpe-learning.c...mponent4100.cab
O16 - DPF: HPVC resources - http://vrm05.win2000.hpe-learning.c...sources4100.cab
O16 - DPF: HPVC signed - http://vrm05.win2000.hpe-learning.c.../signed4100.cab
O16 - DPF: HPVC support - http://vrm05.win2000.hpe-learning.c...support4100.cab
O16 - DPF: HPVC vminfo - http://vrm13.win2000.hpe-learning.c...ents/vminfo.cab
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://support.fastaccess.com/sdcco...oad/tgctlcm.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?lin...467&clcid=0x409
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = americas.cpqcorp.net
O17 - HKLM\Software\..\Telephony: DomainName = americas.cpqcorp.net
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = americas.cpqcorp.net
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = atl.hp.com,americas.hpqcorp.net,americas.cpqcorp.net,hpqcorp.net,cpqcorp.ne t
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = americas.cpqcorp.net
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = atl.hp.com,americas.hpqcorp.net,americas.cpqcorp.net,hpqcorp.net,cpqcorp.ne t
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = atl.hp.com,americas.hpqcorp.net,americas.cpqcorp.net,hpqcorp.net,cpqcorp.ne t
O23 - Service: ActivCard Gold Autoregister - ActivCard S.A. - C:\Program Files\Common Files\ActivCard\acautoreg.exe
O23 - Service: ActivCard Gold service - ActivCard - C:\Program Files\Common Files\ActivCard\accoca.exe
O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Connected RegCap - Connected Corporation - C:\Program Files\Connected\CBRegCap.EXE
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Connected Launcher - Connected Corporation - C:\Program Files\Connected\CBlaunch.exe
O23 - Service: Symantec AntiVirus Definition Watcher - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: OracleOracleClientCache - Unknown - c:\oracle\ora81\BIN\ONRSD.EXE
O23 - Service: PictureTaker - LANovation - C:\WINDOWS\System32\PCTKRNT.SYS
O23 - Service: Pml Driver - HP - C:\WINDOWS\System32\HPHipm09.exe
O23 - Service: SAVRoam - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Sygate Security Agent - Sygate Technologies, Inc. - C:\Program Files\Sygate\SSA\smc.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Workstation NetLogon Service - Unknown - C:\WINDOWS\sdkmy32.exe (file missing)
 

cybertech

Retired Moderator
Joined
Apr 16, 2002
Messages
72,115
Hi jcooper75, Welcome to TSG!! :)

Click here to download CWShredder. Do Not run it yet. Download it to the desktop and have it ready to run later.

____________________________________________________________________

Click here to download AboutBuster created by Rubber Ducky.

Unzip AboutBuster to the Desktop then click the "Update Button" then click "Check for Update" and download the updates and then click "Exit" because I don't want you to run it yet. Just get the updates so it is ready to run later in safe mode.
_____________________________________________________________________

Now go ahead and set your computer to show hidden files like so:

Because XP will not always show you hidden files and folders by default, Go to Start > Search and under "More advanced search options".
Make sure there is a check by "Search System Folders" and "Search hidden files and folders" and "Search system subfolders"

Next click on My Computer. Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and "Hide extensions for known file types" . Now click "Apply to all folders"
Click "Apply" then "OK"

______________________________________________________________________

Print out these instructions or save them to your desktop as a text file with Notepad.
______________________________________________________________________

Sign off the internet and remain offline until this procedure is complete. Unplug your modem or disconnect the cable or phone line. You must follow these directions exactly and you cannot skip any part of it.

If you have any questions ask them before you begin if you don't have another computer to access the internet.
______________________________________________________________________

Restart to safe mode.
How to start your computer in safe mode


Perform the following steps in safe mode:



Run HJT again and put a check in the following:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\gxgye.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\gxgye.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\gxgye.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\gxgye.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\gxgye.dll/sp.html#28129
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\gxgye.dll/sp.html#28129
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {73156990-7CC1-9E5B-7282-2852A986EDAB} - C:\WINDOWS\system32\javand32.dll
O4 - HKLM\..\Run: [tibs5] C:\WINDOWS\System32\tibs5.exe
O4 - HKLM\..\Run: [45.tmp] C:\DOCUME~1\JACOOP\LOCALS~1\Temp\45.tmp.exe 0 28129
O4 - HKLM\..\Run: [mfciq.exe] C:\WINDOWS\mfciq.exe
O23 - Service: Workstation NetLogon Service - Unknown - C:\WINDOWS\sdkmy32.exe (file missing)

Close all applications and browser windows before you click "fix checked".


Delete these files:
C:\WINDOWS\gxgye.dll
C:\WINDOWS\mfciq.exe
C:\WINDOWS\sdkmy32.exe
C:\WINDOWS\system32\javand32.dll
C:\WINDOWS\System32\tibs5.exe


Navigate to the C:\Windows\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

Next navigate to the C:\Documents and Settings\Administrator (Repeat for all user names)\Local Settings\Temp folder.
Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

Finally go to Control Panel > Internet Options. On the General tab under "Temporary Internet Files" Click "Delete Files". Put a check by "Delete Offline Content" and click OK. Click on the Programs tab then click the "Reset Web Settings" button. Click Apply then OK.

________________________________________________________________________

Next run aboutbuster. Double click aboutbuster.exe, click OK, click Start, then click OK. This will scan your computer for the bad files and delete them.
_______________________________________________________________________

Finally, run CWShredder. Just click on the cwshredder.exe then click "Fix" (Not "Scan only") and let it do it's thing.
_______________________________________________________________________

Boot back into Windows now.

Turn off System Restore:

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
Restart your computer.



Go here and do an online virus scan.

Be sure and put a check in the box by "Auto Clean" before you do the scan. If it finds anything that it cannot clean have it delete it or make a note of the file location so you can delete it yourself. Housecall will detect the leftover files from this hijacker.



This hijacker is known to alter or delete certain files so check this out please:

Download the Hoster from here . UnZip the file and press "Restore Original Hosts" and press "OK". Exit Program.

If you have Spybot S&D installed you will also need to replace one file.
Go here and download SDHelper.dll. Copy the file to the folder containing your Spybot S&D program (normally C:\Program Files\Spybot - Search & Destroy)

Check in the C:\Windows\system32 folder to be sure you have a file named Shell.dll. If you do not have one, go to the C:\Windows\system32\dllcache folder.
Find shell.dll and right click on it. Choose Copy from the menu.
Open the System32 folder and right click on an empty space in the window. Choose Paste from the menu.


control.exe may have been deleted.
See if control.exe is present in C:\windows\system32

If control.exe isn't there, go here, and download control.exe per the instructions at the site.

IMPORTANT!: Please check your ActiveX security settings. They may have been changed by this CWS variant to allow ALL ActiveX!! If they have been changed, reset your active x security settings in IE as recommended here.



When you are sure you are clean turn System Restore back on and create a restore point.

To create a restore point:

Single-click Start and point to All Programs.
Mouse over Accessories, then System Tools, and select System Restore.
In the System Restore wizard, select the box next the text labeled "Create a restore point" and click the Next button.
Type a description for your new restore point. Something like "After trojan/spyware cleanup". Click Create and you're done.


Post another HJT log.
 

jcooper75

Thread Starter
Joined
Feb 11, 2005
Messages
8
Thank You Very Much. Cybertech my headache is GONE. I followed every step and it worked. Thanks again for your assistance. No popups; my PC speed is back.
 

jcooper75

Thread Starter
Joined
Feb 11, 2005
Messages
8
Here is the latest hijacthis file. I am getting the aboutblank and slow browser lately.

Again thanks for your assistance.

James

Logfile of HijackThis v1.99.0
Scan saved at 3:41:24 PM, on 3/16/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SSA\smc.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\ActivCard\accoca.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Connected\CBRegCap.EXE
C:\Program Files\Connected\CBlaunch.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\ActivCard\acautoreg.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\atiptaxx.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
C:\WINDOWS\System32\hphmon03.exe
C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe
C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\hpgs2wnd.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\PROGRA~1\HEWLET~1\PHOTOS~1\HPSHAR~1\hpgs2wnf.exe
C:\Program Files\ActivCard\ActivCard Gold\agquickp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\interMute\SpySubtract\SpySub.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Connected\CBSysTray.exe
C:\PROGRA~1\MICROS~2\Office10\OUTLOOK.EXE
C:\Program Files\Jabber\Messenger\JabberMessenger.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\AIM\aim.exe
C:\Documents and Settings\JACOOP\RC\Utilities\multiDesk\multiDesk.exe
C:\WINDOWS\winou32.exe
C:\WINDOWS\syscb.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Download Files\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\nnuoe.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\znnmz.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\znnmz.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\nnuoe.dll/sp.html#28129
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\znnmz.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Hewlett-Packard
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://autocache.hp.com
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {94B07238-5DA7-46C7-3E9F-22E42CC1710A} - C:\WINDOWS\netpm.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SSA\smc.exe -startgui
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [HPHmon03] C:\WINDOWS\System32\hphmon03.exe
O4 - HKLM\..\Run: [CXMon] "C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe"
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [QuickPassword] C:\Program Files\ActivCard\ActivCard Gold\agquickp.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [syscb.exe] C:\WINDOWS\syscb.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: Connected TaskBar Icon.LNK = C:\Program Files\Connected\CBSysTray.exe
O4 - Global Startup: Agent Locator II.lnk = C:\Program Files\HP Tools\Agent Locator II\al.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Reflection X - (runs minimized as service).lnk = C:\Documents and Settings\JACOOP\Startup.bat
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://athp.hp.com
O16 - DPF: HPVC component - http://vrm05.win2000.hpe-learning.com/hpvcpw/lib/hp/dc/lib/component4100.cab
O16 - DPF: HPVC resources - http://vrm05.win2000.hpe-learning.com/hpvcpw/lib/hp/dc/lib/resources4100.cab
O16 - DPF: HPVC signed - http://vrm05.win2000.hpe-learning.com/hpvcpw/lib/hp/dc/lib/signed4100.cab
O16 - DPF: HPVC support - http://vrm05.win2000.hpe-learning.com/hpvcpw/lib/hp/dc/lib/support4100.cab
O16 - DPF: HPVC vminfo - http://vrm13.win2000.hpe-learning.com/Room1//requirements/vminfo.cab
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://support.fastaccess.com/sdccommon/download/tgctlcm.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = americas.cpqcorp.net
O17 - HKLM\Software\..\Telephony: DomainName = americas.cpqcorp.net
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = americas.cpqcorp.net
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = atl.hp.com,americas.hpqcorp.net,americas.cpqcorp.net,hpqcorp.net,cpqcorp.net
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = americas.cpqcorp.net
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = atl.hp.com,americas.hpqcorp.net,americas.cpqcorp.net,hpqcorp.net,cpqcorp.net
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = atl.hp.com,americas.hpqcorp.net,americas.cpqcorp.net,hpqcorp.net,cpqcorp.net
O23 - Service: ActivCard Gold Autoregister - ActivCard S.A. - C:\Program Files\Common Files\ActivCard\acautoreg.exe
O23 - Service: ActivCard Gold service - ActivCard - C:\Program Files\Common Files\ActivCard\accoca.exe
O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Connected RegCap - Connected Corporation - C:\Program Files\Connected\CBRegCap.EXE
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Connected Launcher - Connected Corporation - C:\Program Files\Connected\CBlaunch.exe
O23 - Service: Symantec AntiVirus Definition Watcher - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: OracleOracleClientCache - Unknown - c:\oracle\ora81\BIN\ONRSD.EXE
O23 - Service: PictureTaker - LANovation - C:\WINDOWS\System32\PCTKRNT.SYS
O23 - Service: Pml Driver - HP - C:\WINDOWS\System32\HPHipm09.exe
O23 - Service: SAVRoam - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Sygate Security Agent - Sygate Technologies, Inc. - C:\Program Files\Sygate\SSA\smc.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Network Security Service (NSS) - Unknown - C:\WINDOWS\winou32.exe
 

jcooper75

Thread Starter
Joined
Feb 11, 2005
Messages
8
Recent Hijackthis Logfile 031605

--------------------------------------------------------------------------------

Here is the latest hijacthis file. I am getting the aboutblank and slow browser lately.

Again thanks for your assistance.

James

Logfile of HijackThis v1.99.0
Scan saved at 3:41:24 PM, on 3/16/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SSA\smc.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\ActivCard\accoca.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Connected\CBRegCap.EXE
C:\Program Files\Connected\CBlaunch.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\ActivCard\acautoreg.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\atiptaxx.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
C:\WINDOWS\System32\hphmon03.exe
C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe
C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\hpgs2wnd.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\PROGRA~1\HEWLET~1\PHOTOS~1\HPSHAR~1\hpgs2wnf.exe
C:\Program Files\ActivCard\ActivCard Gold\agquickp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\interMute\SpySubtract\SpySub.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Connected\CBSysTray.exe
C:\PROGRA~1\MICROS~2\Office10\OUTLOOK.EXE
C:\Program Files\Jabber\Messenger\JabberMessenger.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\AIM\aim.exe
C:\Documents and Settings\JACOOP\RC\Utilities\multiDesk\multiDesk.exe
C:\WINDOWS\winou32.exe
C:\WINDOWS\syscb.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Download Files\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\nnuoe.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\znnmz.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\znnmz.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\nnuoe.dll/sp.html#28129
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\znnmz.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Hewlett-Packard
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://autocache.hp.com
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {94B07238-5DA7-46C7-3E9F-22E42CC1710A} - C:\WINDOWS\netpm.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SSA\smc.exe -startgui
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [HPHmon03] C:\WINDOWS\System32\hphmon03.exe
O4 - HKLM\..\Run: [CXMon] "C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe"
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [QuickPassword] C:\Program Files\ActivCard\ActivCard Gold\agquickp.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [syscb.exe] C:\WINDOWS\syscb.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: Connected TaskBar Icon.LNK = C:\Program Files\Connected\CBSysTray.exe
O4 - Global Startup: Agent Locator II.lnk = C:\Program Files\HP Tools\Agent Locator II\al.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Reflection X - (runs minimized as service).lnk = C:\Documents and Settings\JACOOP\Startup.bat
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://athp.hp.com
O16 - DPF: HPVC component - http://vrm05.win2000.hpe-learning.c...mponent4100.cab
O16 - DPF: HPVC resources - http://vrm05.win2000.hpe-learning.c...sources4100.cab
O16 - DPF: HPVC signed - http://vrm05.win2000.hpe-learning.c.../signed4100.cab
O16 - DPF: HPVC support - http://vrm05.win2000.hpe-learning.c...support4100.cab
O16 - DPF: HPVC vminfo - http://vrm13.win2000.hpe-learning.c...ents/vminfo.cab
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://support.fastaccess.com/sdcco...oad/tgctlcm.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?lin...467&clcid=0x409
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = americas.cpqcorp.net
O17 - HKLM\Software\..\Telephony: DomainName = americas.cpqcorp.net
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = americas.cpqcorp.net
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = atl.hp.com,americas.hpqcorp.net,americas.cpqcorp.net,hpqcorp.net,cpqcorp.ne t
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = americas.cpqcorp.net
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = atl.hp.com,americas.hpqcorp.net,americas.cpqcorp.net,hpqcorp.net,cpqcorp.ne t
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = atl.hp.com,americas.hpqcorp.net,americas.cpqcorp.net,hpqcorp.net,cpqcorp.ne t
O23 - Service: ActivCard Gold Autoregister - ActivCard S.A. - C:\Program Files\Common Files\ActivCard\acautoreg.exe
O23 - Service: ActivCard Gold service - ActivCard - C:\Program Files\Common Files\ActivCard\accoca.exe
O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Connected RegCap - Connected Corporation - C:\Program Files\Connected\CBRegCap.EXE
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Connected Launcher - Connected Corporation - C:\Program Files\Connected\CBlaunch.exe
O23 - Service: Symantec AntiVirus Definition Watcher - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: OracleOracleClientCache - Unknown - c:\oracle\ora81\BIN\ONRSD.EXE
O23 - Service: PictureTaker - LANovation - C:\WINDOWS\System32\PCTKRNT.SYS
O23 - Service: Pml Driver - HP - C:\WINDOWS\System32\HPHipm09.exe
O23 - Service: SAVRoam - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Sygate Security Agent - Sygate Technologies, Inc. - C:\Program Files\Sygate\SSA\smc.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Network Security Service (NSS) - Unknown - C:\WINDOWS\winou32.exe
 

cybertech

Retired Moderator
Joined
Apr 16, 2002
Messages
72,115
It's the same thing again...

Click here to download getservice.zip and unzip it to your desktop. Open the Getservice folder and click on the getservices.bat file. A notepad will open up with a long list of Services. Please save that notepad file and attach it to your next reply to this thread. It will be easier to attach it rather than copy and paste because it will be too long to paste in one post.

Also post another HJT log and make no changes or reboots until you get a response as the log will change and be of no use.
 

cybertech

Retired Moderator
Joined
Apr 16, 2002
Messages
72,115
jcooper75, I have requested another tech help you this time around since I was not able to complete the removal.

Please stand by...
 

Cookiegal

Karen
Administrator
Malware Specialist Coordinator
Joined
Aug 27, 2003
Messages
117,116
Some of these programs you already have so you won't have to redownload them.

First click: http://forums.techguy.org/attachment.php?attachmentid=44318

to download cwsserviceremove.zip and unzip it to your desktop and have it ready to run later.
___________________________________________________________________________

Click http://www.intermute.com/spysubtract/cwshredder_download.html to download CWShredder. Do Not run it yet. Download it to the desktop and have it ready to run later.

____________________________________________________________________

Click: http://www.downloads.subratam.org/AboutBuster.zip to download AboutBuster created by Rubber Ducky.

Unzip AboutBuster to the Desktop then click the "Update Button" then click "Check for Update" and download the updates and then click "Exit" because I don't want you to run it yet. Just get the updates so it is ready to run later in safe mode.
_____________________________________________________________________

Now go ahead and set your computer to show hidden files like so:

Because XP will not always show you hidden files and folders by default, Go to Start > Search and under "More advanced search options".
Make sure there is a check by "Search System Folders" and "Search hidden files and folders" and "Search system subfolders"

Next click on My Computer. Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and "Hide extensions for known file types" . Now click "Apply to all folders"
Click "Apply" then "OK"


______________________________________________________________________

Sign off the Internet and remain offline until this procedure is complete. Unplug your modem or disconnect the cable or phone line. Copy these instructions to notepad and save them on your desktop for easy access. You must follow these directions exactly and you cannot skip any part of it.
______________________________________________________________________


Click Start > Run > and type in:

services.msc

Click OK.

In the services window find Network Security Service (NSS).
Right click and choose "Properties". On the "General" tab under "Service Status" click the "Stop" button to stop the service. Beside "Startup Type" in the dropdown menu select "Disabled". Click Apply then OK. Exit the Services utility.


Restart to safe mode.

http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406

Perform the following steps in safe mode:
____________________________________________________________________

Double click on the cwsserviceemove.reg file you downloaded at the beginning to enter into the registry. Answer yes when asked to have its contents added to the registry.
____________________________________________________________________

Go to Start > Run and type Hijackthis. Press enter to start HijackThis. DO NOT OPEN ANYTHING ELSE!

Put a check by these entries in Hijack This and click the "Fix Checked" button:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\nnuoe.dll/sp.html#28129

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\znnmz.dll/sp.html#28129

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\znnmz.dll/sp.html#28129

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\nnuoe.dll/sp.html#28129

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\znnmz.dll/sp.html#28129

R3 - Default URLSearchHook is missing

O2 - BHO: (no name) - {94B07238-5DA7-46C7-3E9F-22E42CC1710A} - C:\WINDOWS\netpm.dll

O4 - HKLM\..\Run: [syscb.exe] C:\WINDOWS\syscb.exe

O23 - Service: Network Security Service (NSS) - Unknown - C:\WINDOWS\winou32.exe


Find and delete these files:

C:\WINDOWS\znnmz.dll
C:\WINDOWS\nnuoe.dll
C:\WINDOWS\znnmz.dll
C:\WINDOWS\netpm.dll
C:\WINDOWS\syscb.exe
C:\WINDOWS\winou32.exe

In safe mode navigate to the C:\Windows\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

Go to Start > Run and type %temp% in the Run box. The Temp folder will open. Click Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

Finally go to Control Panel > Internet Options. On the General tab under "Temporary Internet Files" Click "Delete Files". Put a check by "Delete Offline Content" and click OK. Click on the Programs tab then click the "Reset Web Settings" button. Click Apply then OK.

________________________________________________________________________

Next run aboutbuster. Double click aboutbuster.exe, click OK, click Start, then click OK. This will scan your computer for the bad files and delete them.
_______________________________________________________________________

Finally, run CWShredder. Just click on the cwshredder.exe then click "Fix" (Not "Scan only") and let it do its thing.
_______________________________________________________________________

Boot back into Windows now.

Turn off System Restore:

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
Restart your computer.

Go to: http://housecall.trendmicro.com/ and do an online virus scan.

Be sure and put a check in the box by "Auto Clean" before you do the scan. If it finds anything that it cannot clean have it delete it or make a note of the file location so you can delete it yourself. Housecall will detect the leftover files from this hijacker.


This hijacker is known to alter or delete certain files so check this out please:

Download the Hoster from: http://members.aol.com/toadbee/hoster.zip. UnZip the file and press "Restore Original Hosts" and press "OK". Exit Program.

If you have Spybot S&D installed you will also need to replace one file. Go to: http://www.spywareinfo.com/~merijn/winfiles.html and download SDHelper.dll. Copy the file to the folder containing your Spybot S&D program (normally C:\Program Files\Spybot - Search & Destroy)

Check in the C:\Windows\system32 folder to be sure you have a file named Shell.dll. If you do not have one, go to the C:\Windows\system32\dllcache folder.

Find shell.dll and right click on it. Choose Copy from the menu.
Open the System32 folder and right click on an empty space in the window. Choose Paste from the menu. Otherwise, you can download following the instructions here: http://www.bleepingcomputer.com/files/shellxp.php


control.exe may have been deleted.
See if control.exe is present in C:\windows\system32

If control.exe isn't there, go to: http://www.richardthelionhearted.com/~merijn/winfiles.html#control, and download control.exe per the instructions at the site.

IMPORTANT!: Please check your ActiveX security settings. They may have been changed by this CWS variant to allow ALL ActiveX!! Reset your ActiveX security settings like so... Go to Internet Options > Security > Internet, press 'default level', then OK.
Now press "Custom Level."
In the ActiveX section, set the first two options (Download signed and unsigned ActiveX controls) to 'prompt', and 'Initialize and Script ActiveX controls not marked as safe" to 'disable'.

Reboot and post another Hijack This log please.
 

Cookiegal

Karen
Administrator
Malware Specialist Coordinator
Joined
Aug 27, 2003
Messages
117,116
Logfile of HijackThis v1.99.0
Scan saved at 3:00:51 PM, on 3/28/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SSA\smc.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\apite32.exe
C:\Program Files\Common Files\ActivCard\accoca.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Connected\CBRegCap.EXE
C:\Program Files\Connected\CBlaunch.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\ActivCard\acautoreg.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\atiptaxx.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
C:\WINDOWS\System32\hphmon03.exe
C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe
C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\hpgs2wnd.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\PROGRA~1\HEWLET~1\PHOTOS~1\HPSHAR~1\hpgs2wnf.exe
C:\Program Files\ActivCard\ActivCard Gold\agquickp.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\HPHipm09.exe
C:\Program Files\HP Tools\Agent Locator II\al.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\interMute\SpySubtract\SpySub.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Connected\CBSysTray.exe
C:\WINDOWS\system32\netib32.exe
C:\WINDOWS\system32\ntvdm.exe
C:\Download Files\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\qdluj.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\qdluj.dll/sp.html#28129
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\qdluj.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\qdluj.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\qdluj.dll/sp.html#28129
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\qdluj.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Hewlett-Packard
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://autocache.hp.com
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {4CDA0B6E-9875-A175-8039-A5130A734291} - C:\WINDOWS\system32\sysjy32.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SSA\smc.exe -startgui
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [HPHmon03] C:\WINDOWS\System32\hphmon03.exe
O4 - HKLM\..\Run: [CXMon] "C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe"
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [QuickPassword] C:\Program Files\ActivCard\ActivCard Gold\agquickp.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [netib32.exe] C:\WINDOWS\system32\netib32.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: Connected TaskBar Icon.LNK = C:\Program Files\Connected\CBSysTray.exe
O4 - Global Startup: Agent Locator II.lnk = C:\Program Files\HP Tools\Agent Locator II\al.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Reflection X - (runs minimized as service).lnk = C:\Documents and Settings\JACOOP\Startup.bat
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://athp.hp.com
O16 - DPF: HPVC component - http://vrm05.win2000.hpe-learning.com/hpvcpw/lib/hp/dc/lib/component4100.cab
O16 - DPF: HPVC resources - http://vrm05.win2000.hpe-learning.com/hpvcpw/lib/hp/dc/lib/resources4100.cab
O16 - DPF: HPVC signed - http://vrm05.win2000.hpe-learning.com/hpvcpw/lib/hp/dc/lib/signed4100.cab
O16 - DPF: HPVC support - http://vrm05.win2000.hpe-learning.com/hpvcpw/lib/hp/dc/lib/support4100.cab
O16 - DPF: HPVC vminfo - http://vrm13.win2000.hpe-learning.com/Room1//requirements/vminfo.cab
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://support.fastaccess.com/sdccommon/download/tgctlcm.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = americas.cpqcorp.net
O17 - HKLM\Software\..\Telephony: DomainName = americas.cpqcorp.net
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = americas.cpqcorp.net
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = atl.hp.com,americas.hpqcorp.net,americas.cpqcorp.net,hpqcorp.net,cpqcorp.net
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = americas.cpqcorp.net
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = atl.hp.com,americas.hpqcorp.net,americas.cpqcorp.net,hpqcorp.net,cpqcorp.net
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = atl.hp.com,americas.hpqcorp.net,americas.cpqcorp.net,hpqcorp.net,cpqcorp.net
O23 - Service: Remote Procedure Call (RPC) Helper - Unknown - C:\WINDOWS\system32\apite32.exe
O23 - Service: ActivCard Gold Autoregister - ActivCard S.A. - C:\Program Files\Common Files\ActivCard\acautoreg.exe
O23 - Service: ActivCard Gold service - ActivCard - C:\Program Files\Common Files\ActivCard\accoca.exe
O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Connected RegCap - Connected Corporation - C:\Program Files\Connected\CBRegCap.EXE
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Connected Launcher - Connected Corporation - C:\Program Files\Connected\CBlaunch.exe
O23 - Service: Symantec AntiVirus Definition Watcher - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: OracleOracleClientCache - Unknown - c:\oracle\ora81\BIN\ONRSD.EXE
O23 - Service: PictureTaker - LANovation - C:\WINDOWS\System32\PCTKRNT.SYS
O23 - Service: Pml Driver - HP - C:\WINDOWS\System32\HPHipm09.exe
O23 - Service: SAVRoam - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Sygate Security Agent - Sygate Technologies, Inc. - C:\Program Files\Sygate\SSA\smc.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
 

Cookiegal

Karen
Administrator
Malware Specialist Coordinator
Joined
Aug 27, 2003
Messages
117,116
The files have all changed now and we have to start over. Far too much time has elapsed here since I posted the instructions. If you really want to fix this then I need a commitment from you that you will stick with it and carry out the instructions. I'm willing if you are.
 

Cookiegal

Karen
Administrator
Malware Specialist Coordinator
Joined
Aug 27, 2003
Messages
117,116
Sign off the Internet and remain offline until this procedure is complete. Unplug your modem or disconnect the cable or phone line. Copy these instructions to notepad and save them on your desktop for easy access. You must follow these directions exactly and you cannot skip any part of it.

Click Start > Run > and type in:

services.msc

Click OK.

In the services window find Remote Procedure Call (RPC) Helper.
Right click and choose "Properties". On the "General" tab under "Service Status" click the "Stop" button to stop the service. Beside "Startup Type" in the dropdown menu select "Disabled". Click Apply then OK. Exit the Services utility.

CAUTION: There is also a service named Remote Procedure Call (RPC) Locator and one called Remote Procedure Call (RPC) . These are the legitimate services. Do not stop those two.

Restart to safe mode.

http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406

Perform the following steps in safe mode:
____________________________________________________________________

Double click on the cwsserviceemove.reg file you downloaded at the beginning to enter into the registry. Answer yes when asked to have its contents added to the registry.
____________________________________________________________________

Go to Start > Run and type Hijackthis. Press enter to start HijackThis. DO NOT OPEN ANYTHING ELSE!

Put a check by these entries in Hijack This and click the "Fix Checked" button:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\qdluj.dll/sp.html#28129

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\qdluj.dll/sp.html#28129

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\qdluj.dll/sp.html#28129

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\qdluj.dll/sp.html#28129

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\qdluj.dll/sp.html#28129

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\qdluj.dll/sp.html#28129

R3 - Default URLSearchHook is missing

O2 - BHO: (no name) - {4CDA0B6E-9875-A175-8039-A5130A734291} - C:\WINDOWS\system32\sysjy32.dll

O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

O4 - HKLM\..\Run: [netib32.exe] C:\WINDOWS\system32\netib32.exe

O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML

O23 - Service: Remote Procedure Call (RPC) Helper - Unknown - C:\WINDOWS\system32\apite32.exe


Find and delete these files:

C:\WINDOWS\qdluj.dll - file
C:\WINDOWS\system32\sysjy32.dll - file
C:\Program Files\Viewpoint - folder
C:\WINDOWS\system32\netib32.exe - file
C:\WINDOWS\system32\apite32.exe - file


In safe mode navigate to the C:\Windows\Temp folder. Open the Temp folder and go to Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

Go to Start > Run and type %temp% in the Run box. The Temp folder will open. Click Edit > Select All then Edit > Delete to delete the entire contents of the Temp folder.

Finally go to Control Panel > Internet Options. On the General tab under "Temporary Internet Files" Click "Delete Files". Put a check by "Delete Offline Content" and click OK. Click on the Programs tab then click the "Reset Web Settings" button. Click Apply then OK.

________________________________________________________________________

Next run aboutbuster. Double click aboutbuster.exe, click OK, click Start, then click OK. This will scan your computer for the bad files and delete them.
_______________________________________________________________________

Finally, run CWShredder. Just click on the cwshredder.exe then click "Fix" (Not "Scan only") and let it do its thing.
_______________________________________________________________________

Boot back into Windows now.

Turn off System Restore:

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
Restart your computer.

Go to: http://housecall.trendmicro.com/ and do an online virus scan.

Be sure and put a check in the box by "Auto Clean" before you do the scan. If it finds anything that it cannot clean have it delete it or make a note of the file location so you can delete it yourself. Housecall will detect the leftover files from this hijacker.


This hijacker is known to alter or delete certain files so check this out please:

Download the Hoster from: http://members.aol.com/toadbee/hoster.zip. UnZip the file and press "Restore Original Hosts" and press "OK". Exit Program.

If you have Spybot S&D installed you will also need to replace one file. Go to: http://www.spywareinfo.com/~merijn/winfiles.html and download SDHelper.dll. Copy the file to the folder containing your Spybot S&D program (normally C:\Program Files\Spybot - Search & Destroy)

Check in the C:\Windows\system32 folder to be sure you have a file named Shell.dll. If you do not have one, go to the C:\Windows\system32\dllcache folder.

Find shell.dll and right click on it. Choose Copy from the menu.
Open the System32 folder and right click on an empty space in the window. Choose Paste from the menu. Otherwise, you can download following the instructions here: http://www.bleepingcomputer.com/files/shellxp.php


control.exe may have been deleted.
See if control.exe is present in C:\windows\system32

If control.exe isn't there, go to: http://www.richardthelionhearted.com/~merijn/winfiles.html#control, and download control.exe per the instructions at the site.

IMPORTANT!: Please check your ActiveX security settings. They may have been changed by this CWS variant to allow ALL ActiveX!! Reset your ActiveX security settings like so... Go to Internet Options > Security > Internet, press 'default level', then OK.
Now press "Custom Level."
In the ActiveX section, set the first two options (Download signed and unsigned ActiveX
controls) to 'prompt', and 'Initialize and Script ActiveX controls not marked as safe" to 'disable'.

Reboot and post another Hijack This log please.
 
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