My laptop can’t find my WiFi network.

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Sunfire03

Thread Starter
Joined
Sep 22, 2019
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5
I know little to nothing about computers but I’m going to try to explain this to the best of my ability.

So a few days ago, my computer was working perfectly normal, but all of a sudden, it can’t find my WiFi network. It shows a bunch of other networks but not mine. I have windows 10. I’m not sure what could be causing this, but I have no access to internet. Please help me.
 

Fireflycph

Morten
Joined
Apr 1, 2016
Messages
1,374
Does any other device(s) have access to the WiFi?

You may want to, especially since it's worked in the past, turn off the Router/WiFi device and modem. All devices if they're not the same. Leave it/them off for at least a minute.
Then, if you have a separate modem turn that on first. Wait for it to be ready. Again at least a minute (mine takes 2 minutes plus to completely boot)
Then turn the router on, also wait at least a minute. Lastly turn the WiFi access point on, of course, only if it's a separate device.

All this waiting will ensure that one device is completely booted before the next one attempts a connection.

Note that I said turn off, not reset.
 

Sunfire03

Thread Starter
Joined
Sep 22, 2019
Messages
5
Does any other device(s) have access to the WiFi?

You may want to, especially since it's worked in the past, turn off the Router/WiFi device and modem. All devices if they're not the same. Leave it/them off for at least a minute.
Then, if you have a separate modem turn that on first. Wait for it to be ready. Again at least a minute (mine takes 2 minutes plus to completely boot)
Then turn the router on, also wait at least a minute. Lastly turn the WiFi access point on, of course, only if it's a separate device.

All this waiting will ensure that one device is completely booted before the next one attempts a connection.

Note that I said turn off, not reset.

All of my other devices are able to connect to WiFi, it’s just my laptop that can’t.
 
Joined
Sep 21, 2007
Messages
12,460
Do you have any other computer that connects to the router by ethernet cable ? If so, borrow that cable and connect it to the router. Then see if you get internet. That will tells us that Windows networking is still working - at least some part of it is. Then we can move on and see if there is something wrong specifically with the WiFi component. For that part of the exercise, we will need an internet connection to download a newer WiFi driver, if one is available. So the idea in summary is to get Some networking working, then try to fix WiFi.
 
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