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My laptop crashes everytime I suspend it

Discussion in 'Windows 7' started by defo89, Jun 4, 2012.

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  1. defo89

    defo89 Thread Starter

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    Hi, thanks a lot for your help

    My problem is that any time I close my laptop's lid, or sometimes when I put try to suspend it, the computer crashes. It initially stays on, and the leds are blinking, than they stop blinking, and it turns completly off. When I turn it on again it tells me that blue screen was the problem.

    I'm worried since I bought it last year, it's a Toshiba Satellite M645, Intel Core I5 M480, 4Gb ram, Windows 7 64 bits.

    Thanks a lot again, and sorry about my english.
     
  2. Megabite

    Megabite

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    take a look and see if any minidumps have been created

    you will find them here They are located in C:\WINDOWS\Minidump

    Copy the last 3 to another location put them in a folder and compress the folder zip or Rar and Go Advanced in your post then Manage Attachments and post them

    Note Do not try to compress them until you have copied them to somewhere else.
     
  3. defo89

    defo89 Thread Starter

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    Thanks a lot Megabite. Here are some files I found in the Minidump folder
     

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  4. defo89

    defo89 Thread Starter

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    Thanks a lot megabite, here are the files I found in the Minidump folder
     

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  5. Megabite

    Megabite

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    Probably caused by : ntoskrnl.exe

    Which can be many things.

    Does it shut off or blue screen if you do not close the lid?
     
  6. defo89

    defo89 Thread Starter

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    Aug 22, 2007
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    Sometimes when it goes to suspentson automatically it happens, without me having to close the lid.

    It has never happenned while I'm using it, only when it goes tu suspension, either by closing the lid, or automatically.
     
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