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My laptop has stopped scanning for wifi - only the ethernet cable will allow internet

Discussion in 'Windows XP' started by bluedandylyon, Sep 20, 2010.

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  1. bluedandylyon

    bluedandylyon Thread Starter

    Sep 20, 2010

    My laptop recently got a horrible virus which I managed to fix despite being a girl! :)
    One of the remaining side effects of the virus is that it will not scan for wireless networks - every time I try it says :

    "Windows cannot configure this wireless connection"
    "If you want Windows to configure this wireless connection, start the Wireless Zero Configuration (WZC) service"

    So I can currently only connect to the internet using an ether net cable, which is very restricting as it means I can't take my laptop to a cafe etc.

    Things I've tried :
    > Turning it on and off again - yes - in every way - the router, the laptop, the cabelling all of it.
    > Other laptops - I have had friends bring their laptops round and they have been able to scan for and connect to my wireless network - so the problem is definitely with my laptop.
    > System Restore - I have tried to restore back to the week before the laptop got the virus, but this has not solved the problem.

    Could it be that the virus made my computer go into some kind of emergency attack mode and then the firewall got effected?

    Any advice would be very gratefully received - thanks in advance for your help!

    It is a Toshiba A100-920 laptop running Windows XP.

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