In Progress My laptop is sometimes going mad doing 'something'!

OM2

Thread Starter
Joined
Oct 28, 2007
Messages
980
I am very very very careful about what is run on my laptop.
Never ever are dodgy websites visited.

Problem 1: why does it take sooo long to start up?
I've edited startup settings so that nothing I don't want it starting up and staying in memory.

Problem 2: occasionally, it will go mad and be doing 'something'.

Wanted to know what I can do?
Despite me being super careful... I'm guessing maybe Spamware?

I asked in the past similar a question and was told to submit a report given by some other program.
I'm reluctant to do... as I don't want to run an unknown program.
But... guess if no choice, will do it it helps diagnose the problem.

Thanks.
 

DR.M

Malware Trainee
Joined
Sep 4, 2019
Messages
698
Hi, OM2.

Here, we can check if the computer is free from malware. Have in mind that I am still in training and my fixes have to be approved by my instructor, so there may be a slight delay in my replies. Look at it as a good thing though, since you will have two people looking at your problem.

Please, adhere to the guidelines below, and then carefully follow, with the same order, all the instructions after:

1. Always ask before acting! Do not continue if you are not sure, or if something unexpected happens!

2. Do not run any tools unless instructed to do so. Also, do not uninstall or install any software during the procedure, unless I ask you to do so.

3. Please, copy all the content of the required logs and paste it inside your post. Do not attach any log or other file, unless directed otherwise.

4. If your computer seems to start working normally, please don't abandon the topic. Even if your system is behaving normally, there may still be some malware remnants left over. Additionally, malware can re-infect the computer if some remnants are left. Therefore, please complete all requested steps to make sure any malware is successfully eradicated from your PC.

5. You have to reply to my posts within four days. If you need some additional time, just let me know. Otherwise, I will leave the topic due to lack of feedback.

6. Logs from malware diagnostic or removal programs can take some time to get analyzed. Also, have in mind that all the experts here are volunteers and may not be available to assist when you post. Please, be patient, while I analyze your logs.

========================================================

Let's start.

Download Farbar Recovery Scan Tool and save it to your desktop. --> IMPORTANT

If your antivirus software detects the tool as malicious, it’s safe to allow FRST to run. It is a false-positive detection.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
  • Double-click the FRST icon to run the tool. When the tool opens click Yes to disclaimer.
  • Press Scan button and wait for a while.
  • The scanner will produced two logs on your Desktop: FRST.txt and Addition.txt.
  • Please copy and paste the content of these two logs in your next reply (or attach/upload).
 

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Top