my laptop wont turn on or reboot

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

bexcy

Thread Starter
Joined
Jul 1, 2007
Messages
1
hey
i have a philips freevent x53 laptop its only 6 months old . but it crashed and wont load up . it keeps going on to the screen where you choose safe mood ect . it wont go no further then that . ive tryed rebooting and that doesnt work . i have a reboot disc to but it wont read the disc .
any help ?
 
Joined
Oct 17, 2006
Messages
73
You may need to go into your laptop's BIOS and change the boot order, as soon as you turn your laptop on, look for an option similar to "Press Del to enter Setup".

When you see the option, let the laptop run to the point where it doesn't go any further and reboot it. This time, keep pressing the button you saw earlier - it could be either Del, F2 or any number of keys.

This should load your laptop's BIOS screen. Using the arrow keys on your keyboard, navigate around - being careful not to change any of the options - until you find a section or menu called "Boot Order" or something similar. What you then need to do is fix it so that the CD-ROM drive is above your hard drive in the order, the exact key commands will probably be displayed to you in some kind of help section of the screen.

When you've done this, reboot with the CD in the drive and it should start. If not, try the CD in another computer (just starting up from the CD alone will not do anything to the computer). If it starts and shows a blue "Windows Installation" screen, there's a more serious problem with your laptop.

If this is the case, I would personally recommend sending it back to Philips (or wherver you got it from) and getting it looked at under warranty. Laptop warranties are usually good for a year unless you've dropped it or spilled something on it.

Hope this helps a bit :)
MF
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Top