I recently tried to reset my Lenovo flex 3 back to factory settings, which is about a year and a half old, and instead of resetting it froze. I tried to restart the laptop while it was frozen, which seemed like it worked, but after a couple minutes I saw that it wasn’t making it past the logo screen. It just continuously restarted itself up until the logo screen, blacked out, then started again. How can I get my computer up and running again???