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My netbook touchpad is frozen. Can't do anything! Now what?

Discussion in 'Windows XP' started by tenaciousme, Jul 13, 2009.

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  1. tenaciousme

    tenaciousme Thread Starter

    Joined:
    Jul 13, 2009
    Messages:
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    A few weeks a go a bought a new LG netbook. Tonight I turned it on and the cursor is just stuck there in the middle of the screen.

    I don't use a mouse, just the touchpad, so I can't even attempt to do anything. Everything else seems to be working fine in the background upon boot up and on the desktop, but the cursor won't budge.

    Tried to open control panel but obviously can't do that with the cursor stuck. Any options the DON'T involve me having to buy a new USB mouse?

    How can I fix this?

    Thanks.
     
  2. Fray

    Fray

    Joined:
    Jul 12, 2009
    Messages:
    165
    You can go into device manager, delete the touchpad and restart the system and see if that clears it up but it sounds like a hardware issue with either a loose ribbon cable to the touchpad or its just burned out (it happens).

    If the netbook is new though perhaps its still under warranty and you can get an RMA for it from the manufacturer?
     
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