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my notebook failed to boot

Discussion in 'Windows XP' started by jesseyoung, Jan 25, 2011.

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  1. jesseyoung

    jesseyoung Thread Starter

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    After i updated my Avast, i can't reboot from the os:confused:.What happened?? It just sitting on WELCOME SCREEN,displaying it's loading the configuration, since then, no action continue.
    Plz HELP !i DON'T WANT TO REINSTALL MY os, appreciate your solutions!
     
  2. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

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    F8 key and then in advanced boot menu try
    1. Last Known Good - I do not really expect this to work but it is worth trying.
    2. Try Safe Mode.
     
  3. jesseyoung

    jesseyoung Thread Starter

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    Hi,thanks for your advice! I can enter with safe mode, but i still can not log on the OS with the normal mode.What can i do?
    Many thanx again!
     
  4. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

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    Start
    Run
    Type "msconfig"
    In the window that opens click to check Diagnostic startup
    Then click the services tab and click to check ONLY the Avast entries - usually four entries
    Go back to the general tab and now Selective startup should be checked
    Click OK and restart the computer when prompted.

    Is it NOW booting normally.
     
  5. jesseyoung

    jesseyoung Thread Starter

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    Thanx very much! It works! Is it due to the Avast update,isn' it? If so, why this happened? Next time will i enconuter this trap only if i take a update?
    Greatly appreciate your help!
     
  6. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

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    It isnt the Avast update, unless it was interrupted and therefore corrupted.
    This is very unlikely., as of course Avast is still loaded and starting.
    It is another item on the computer.
    Have you by any chance installed any "make my computer go faster programs" or registry cleaners.
    I am signing off now as it is 0240 here in UK.
    Have a look at this and if you need any more help I will pick the thread up about 1800.hrs
    https://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=579&nav=0,1,22

    You do NOT have to submit to Avast if you do not wish of course.
    Se how you go on with enabling some of the items, just a few at a time in services and then when you come back to the situation you were in, make a note of which you have then JUST enabled.
    If you can not find the reason for that yourself post that result - ie: what was just enabled.
     
  7. jesseyoung

    jesseyoung Thread Starter

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    Well, the problem solved after i tried the method!Many thanx! BTW, I have installed some app making my computer go faster, do i have to unstall them?
     
  8. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

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    What are they. Most of the one package - boost, tune up etc. are gimmicky and sometimes even dangerous to the health of the computer.
     
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