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My operating system is Windows 7. I can not access my word documents

Discussion in 'Windows 7' started by babygirl1824, Mar 30, 2015.

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  1. babygirl1824

    babygirl1824 Thread Starter

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    My operating system is Windows 7. I downloaded Panda anti virus software on March 30th 2015, since then I can not access any word documents. When I try the windows installer opens and it shows error to shortcut
     
  2. DaveA

    DaveA Trusted Advisor Spam Fighter

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    Have you ever been able to access these files with this machine?
     
  3. babygirl1824

    babygirl1824 Thread Starter

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    Yes the last time was Friday.
     
  4. babygirl1824

    babygirl1824 Thread Starter

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    Can anyone help me?
     
  5. DaveA

    DaveA Trusted Advisor Spam Fighter

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    Try uninstalling this "Panda anti virus software" and see if the problem goes away?
     
  6. vembutech

    vembutech Banned

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    Hi,

    Go to the control panel and click on "Programs and Features" then scroll down the list until you find Word and click on it. Then it should give you an option to Remove/Modify/Repair. Use the tool in there to repair the program.

    If that doesn't work, you are going to have to re-install word.
     
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