My operating system is Windows 7. I can not access my word documents

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babygirl1824

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Mar 30, 2015
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My operating system is Windows 7. I downloaded Panda anti virus software on March 30th 2015, since then I can not access any word documents. When I try the windows installer opens and it shows error to shortcut
 

DaveA

David
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Have you ever been able to access these files with this machine?
 

DaveA

David
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Try uninstalling this "Panda anti virus software" and see if the problem goes away?
 

vembutech

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Feb 9, 2015
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168
Hi,

Go to the control panel and click on "Programs and Features" then scroll down the list until you find Word and click on it. Then it should give you an option to Remove/Modify/Repair. Use the tool in there to repair the program.

If that doesn't work, you are going to have to re-install word.
 
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