My outlook express is acting strange

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stingray_on

Thread Starter
Joined
Jul 20, 2002
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144
Recently, I lost my save folder and I googled the problem and I read about outlook express getting corrupted and dBX file. I followed the solutions steps that said to go outlook , work offline and under file, click to compact all folders.

I did it and OL still starts slow and sluggish.

BTW,I have winxp and im using win explorer 6.0.

Anyone has any suggestions.
 

EAFiedler

Retired Moderator
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Apr 25, 2000
Messages
14,172
Hi stingray_on

Check this setting in Outlook Express:
Tools > Options > Maintenance tab,
if there, remove the checkmark for Compact messages in the background
this is a default setting that can cause corruption in your .dbx files.

If you have more than one Identity, check each Identity to ensure this process has been disabled.

________________________________________________________________


Keep your Inbox empty and move your messages to folders of your own creation in Outlook Express.

Keeping all your messages in your Inbox, slows Outlook Express when loading, and also increases the chance of losing your messages.

These folders are dynamic and will be recreated if Outlook Express encounters an error.
Inbox
Outbox
Sent Items
Deleted Items
Drafts

________________________________________________________________

Once you have moved your messages out of the Inbox, try the manual compaction again.

Did you receive any errors the first time you ran Compact All Folders?

Your save folder, was that the name of the folder you lost?

Let us know what happens.
 

stingray_on

Thread Starter
Joined
Jul 20, 2002
Messages
144
And it appears a little faster. As far as your question regarding the save folder, yes it was named saved.

Are there any other steps that I can take to clean it up?

BTW, do appreciate your help.
 

EAFiedler

Retired Moderator
Joined
Apr 25, 2000
Messages
14,172
Your quite welcome.

Just keep your Inbox empty, and run a manual compaction at least once a month,
more frequently if you delete many messages.

________________________________________________________________

Have you done a search for your saved folder?

If not, search for saved to see if it still exists.
You will need to have Show Hidden Files and Folders enabled.

IF your saved folder still exists, it may have been renamed, ie: saved(1).dbx

If you locate it, make note of the directory it is in.
Outlook Express should be closed.
Open Windows Explorer and navigate to that directory, locate the Folders.dbx file and rename it Folders.dbx.old or delete it.

Open Outlook Express and a new Folders.dbx file will be created which will include the saved(1).dbx.
The saved folder should now show in Outlook Express.

Have my fingers crossed :)
 

stingray_on

Thread Starter
Joined
Jul 20, 2002
Messages
144
I did what you said and I found the folder.dbx and renamed it but when I opened outlook express ,I didnt see the folder.dbx that was supposed to be created. Where do I look for it, is it on the left hand side with the inbox. And is it called folder.dbx?

Also, today when I opened my OE it took like 14 seconds. Still a little slow.

Thanks again for your help
 

EAFiedler

Retired Moderator
Joined
Apr 25, 2000
Messages
14,172
No the Folders.dbx file does NOT show as a folder in Outlook Express, it keeps track of the folders you have in Outlook Express.

So you found your saved.dbx file?

Is Outlook Express configured to start in the Inbox?
Tools > Options > General tab
"When starting go directly to my Inbox folder"

Place a checkmark in that option if it is not already there.
 
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