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My pc crashes,My HJT log Inc,Thankyou

Discussion in 'Windows XP' started by Bluejeanwearer, Jan 27, 2007.

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  1. Bluejeanwearer

    Bluejeanwearer Thread Starter

    Joined:
    Dec 11, 2006
    Messages:
    42
    Hello,
    My pc has been crashing alot over the past few days...nothing is showing up on my scans ( Zone Alarm,Spyware Dr,AVG)
    Can anyone see if I have a problem on my HJT log please:confused: ?

    Logfile of HijackThis v1.99.1
    Scan saved at 20:58:26, on 27/01/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\Apps\ActivBoard\nhksrv.exe
    C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\Program Files\Spyware Doctor\sdhelp.exe
    C:\WINDOWS\system32\slserv.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\wdfmgr.exe
    C:\Program Files\Virtual CD v4 SDK\system\vcssecs.exe
    C:\WINDOWS\System32\MsPMSPSv.exe
    C:\WINDOWS\system32\fxssvc.exe
    C:\WINDOWS\System32\alg.exe
    C:\WINDOWS\Explorer.EXE
    C:\PROGRA~1\MOUSEW~1\SYSTEM\EM_EXEC.EXE
    C:\WINDOWS\System32\khooker.exe
    C:\Apps\ActivBoard\MMKeybd.exe
    C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
    C:\Program Files\Virtual CD v4 SDK\system\vcsplay.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\Program Files\Common Files\Logitech\QCDriver2\LVCOMS.EXE
    C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\Program Files\Lexmark X1100 Series\lxbkbmon.exe
    C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
    C:\Program Files\Spyware Doctor\swdoctor.exe
    C:\Program Files\AOL Companion\companion.exe
    C:\Program Files\AOL 8.0\aoltray.exe
    C:\WINDOWS\twain_32\A4S2_32\WATCH.exe
    C:\Apps\ActivBoard\TrayMon.exe
    C:\Apps\ActivBoard\OSD.exe
    C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\WINDOWS\System32\wbem\wmiprvse.exe
    C:\Program Files\AOL 8.0\waol.exe
    C:\WINDOWS\system32\slrundll.exe
    C:\Program Files\Hijackthis\HijackThis.exe

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    O2 - BHO: Yahoo! Companion BHO - {02478D28-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\ycomp5_0_2_5.dll
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\apps\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
    O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.02.0002.1001\en-xu\stmain.dll (file missing)
    O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
    O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.0002.1001\en-gb\msntb.dll (file missing)
    O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\ycomp5_0_2_5.dll
    O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.0002.1001\en-gb\msntb.dll (file missing)
    O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
    O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\MOUSEW~1\SYSTEM\EM_EXEC.EXE
    O4 - HKLM\..\Run: [SiS KHooker] C:\WINDOWS\System32\khooker.exe
    O4 - HKLM\..\Run: [ACTIVBOARD] C:\Apps\ActivBoard\MMKeybd.exe
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
    O4 - HKLM\..\Run: [cFosInst_Check] "C:\WINDOWS\cFosOEM\cfosinst.exe" -install -inplace -checkisdn
    O4 - HKLM\..\Run: [VCSPlayer] "C:\Program Files\Virtual CD v4 SDK\system\vcsplay.exe"
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [AIMWDInstallFilename] C:\PROGRA~1\AIM95\AIMWDI~1.EXE
    O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
    O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver2\LVCOMS.EXE
    O4 - HKLM\..\Run: [Lexmark X1100 Series] "C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe"
    O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
    O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
    O4 - HKCU\..\Run: [Update Service] C:\PROGRA~1\COMMON~1\TEKNUM~1\update.exe /startup
    O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
    O4 - HKCU\..\Run: [RealPlayer] "C:\Program Files\Real\RealPlayer\realplay.exe" /RunUPGToolCommandReBoot
    O4 - Startup: Watch.lnk = C:\WINDOWS\twain_32\A4S2_32\WATCH.exe
    O4 - Global Startup: AOL Companion.lnk = C:\Program Files\AOL Companion\companion.exe
    O4 - Global Startup: AOL Tray Icon.lnk = C:\Program Files\AOL 8.0\aoltray.exe
    O4 - Global Startup: TextBridge Instant Access OCR.lnk = C:\Program Files\TextBridge Classic\Bin\TBMenu.exe
    O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
    O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZNxdm89934
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: Packard Bell - {1D49B7D4-524D-4ac9-BC34-B4822CAE4BB1} - C:\Apps\IECustom\script.htm
    O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
    O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0819.dll
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0819.dll
    O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
    O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: Bowling by pogo - http://game1.pogo.com/applet-6.8.4.51/bowling/bowling-en_US.cab
    O16 - DPF: Command & Conquer Generals Comanche Strike by pogo.com - http://ccstrike.pogo.com/applet/ccstrike/ccstrike-ob-assets.cab
    O16 - DPF: Fortune Bingo by pogo - http://game1.pogo.com/applet-6.9.0.43/superbingo/superbingo-en_US.cab
    O16 - DPF: Hog Heaven Slots by pogo - http://game1.pogo.com/applet-6.9.0.43/fancy/fancy-en_US.cab
    O16 - DPF: Jigsaw Detective by pogo - http://game1.pogo.com/applet-6.8.3.35/jigsaw/jigsaw-en_US.cab
    O16 - DPF: Jokers Wild Poker by pogo - http://game1.pogo.com/applet-6.6.2.35/videopoker2/jokerswild-en_US.cab
    O16 - DPF: Jungle Gin by pogo - http://game1.pogo.com/applet-6.8.2.23/gin2/gin2-en_US.cab
    O16 - DPF: Keno by pogo - http://game1.pogo.com/applet-6.6.4.21/keno/keno-en_US.cab
    O16 - DPF: Lost Temple Poker by pogo - http://game1.pogo.com/applet-6.7.5.28/mhpoker/mhpoker-en_US.cab
    O16 - DPF: Lottso by pogo - http://game1.pogo.com/applet-6.8.4.51/lottso/lottso-en_US.cab
    O16 - DPF: Mah Jong Garden by pogo - http://game1.pogo.com/applet-6.7.5.21/mahjong/mahjong-en_US.cab
    O16 - DPF: Multiline Slots by pogo - http://game1.pogo.com/applet-6.8.2.23/mlslots/mlslots-en_US.cab
    O16 - DPF: Pai Gow by pogo - http://game1.pogo.com/applet-6.5.1.24/paigow/paigow-en_US.cab
    O16 - DPF: Payday FreeCell by pogo - http://game1.pogo.com/applet-6.6.2.21/freecell/freecell-en_US.cab
    O16 - DPF: Pebble Beach Golf by pogo - http://game1.pogo.com/applet-6.8.3.22/pebble/pebble-en_US.cab
    O16 - DPF: Penguin Blocks by pogo - http://game1.pogo.com/applet-6.8.0.25/penguins/penguins-en_US.cab
    O16 - DPF: Perfect Pair Solitaire by pogo - http://game1.pogo.com/applet-6.2.5.42/waterwheel/waterwheel-ob-assets.cab
    O16 - DPF: Phlinx by pogo - http://game1.pogo.com/applet-6.8.3.22/flinger/flinger-en_US.cab
    O16 - DPF: Pinochle by pogo - http://game1.pogo.com/applet-6.7.2.24/pinochle/pinochle-en_US.cab
    O16 - DPF: PoppaZoppa by pogo - http://game1.pogo.com/applet-6.6.0.27/poppazoppa/poppazoppa-en_US.cab
    O16 - DPF: Poppit by pogo - http://game1.pogo.com/applet-6.9.0.43/poppit2/poppit2-en_US.cab
    O16 - DPF: Poppit TM by pogo - http://game1.pogo.com/applet-6.1.3.28/poppit/poppit-ob-assets.cab
    O16 - DPF: Quick Quack by pogo - http://game1.pogo.com/applet-6.7.4.35/hotstreak/hotstreak-en_US.cab
    O16 - DPF: Quick Shot by pogo - http://game4.pogo.com/applet-6.0.4.37/quickshot/quickshot-ob-assets.cab
    O16 - DPF: QWERTY by pogo - http://game1.pogo.com/applet-6.6.2.35/squares/squares-en_US.cab
    O16 - DPF: Ricochet by pogo - http://game1.pogo.com/applet-6.6.0.27/ricochet/ricochet-en_US.cab
    O16 - DPF: Ride The Tide by pogo - http://game1.pogo.com/applet-6.5.3.44/ride/ride-en_US.cab
    O16 - DPF: Sawgrass Golf by pogo - http://game1.pogo.com/applet-6.5.5.29/sawgrass/sawgrass-en_US.cab
    O16 - DPF: SciFi Slots by pogo - http://game1.pogo.com/applet-6.8.2.23/slots/scifi-en_US.cab
    O16 - DPF: Showbiz Slots 2 by pogo - http://game1.pogo.com/applet-6.8.3.22/slots/showbiz2-en_US.cab
    O16 - DPF: Showbiz Slots by pogo - http://game1.pogo.com/applet-6.8.2.23/slots/showbiz-en_US.cab
    O16 - DPF: Shuffle Bump by pogo - http://game1.pogo.com/applet-6.8.3.22/puck/puck-en_US.cab
    O16 - DPF: Spades 2 by pogo - http://game1.pogo.com/applet-6.6.1.29/spades2/spades2-en_US.cab
    O16 - DPF: Spades by pogo - http://game1.pogo.com/applet-6.4.4.34/spades/spades-ob-assets.cab
    O16 - DPF: Spider Solitaire by pogo - http://game1.pogo.com/applet-6.8.0.32/spider/spider-en_US.cab
    O16 - DPF: Squelchies by pogo - http://game1.pogo.com/applet-6.6.4.21/squelchies/squelchies-en_US.cab
    O16 - DPF: Stax by pogo - http://game1.pogo.com/applet-6.8.1.30/stax/stax-en_US.cab
    O16 - DPF: Stellar Sweeper by pogo - http://game1.pogo.com/applet-6.8.2.23/sweeper/sweeper-en_US.cab
    O16 - DPF: Sweet Tooth TM by pogo - http://game1.pogo.com/applet-6.8.3.35/sweettooth/sweettooth-en_US.cab
    O16 - DPF: Texas Hold'em Poker by pogo - http://game1.pogo.com/applet-6.8.1.30/holdem/holdem-en_US.cab
    O16 - DPF: Tri-Peaks by pogo - http://game1.pogo.com/applet-6.8.1.30/peaks/peaks-en_US.cab
    O16 - DPF: Tumble Bees by pogo - http://game1.pogo.com/applet-6.8.1.30/jumbee/jumbee-en_US.cab
    O16 - DPF: Turbo 21 TM by pogo - http://game1.pogo.com/applet-6.3.2.32/turbo21/turbo21-ob-assets.cab
    O16 - DPF: Turbo 21 v2 by pogo - http://game1.pogo.com/applet-6.9.0.43/turbo22/turbo22-en_US.cab
    O16 - DPF: Video Poker by pogo - http://game1.pogo.com/applet-6.8.3.22/videopoker2/videopoker-en_US.cab
    O16 - DPF: Wonderland Memories by pogo - http://game1.pogo.com/applet-6.5.3.37/memories/memories-en_US.cab
    O16 - DPF: Word Craft by pogo - http://game1.pogo.com/applet-6.8.3.35/babble/babble-en_US.cab
    O16 - DPF: Word Whomp by pogo - http://game1.pogo.com/applet-6.9.0.43/wordwhomp2/whomp2-en_US.cab
    O16 - DPF: WordJong by pogo - http://game1.pogo.com/applet-6.4.2.30/wordjong/wordjong-ob-assets.cab
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aolsvc.aol.co.uk/computercheckup/qdiagcc.cab
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/11f387ea8a6b92498817/netzip/RdxIE601.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1155383049203
    O16 - DPF: {A031D222-B496-11D2-9CC8-00105A10AAF6} (WONWebLauncher Class) - http://www.flipside.com/cab/WONWebLauncherControl.cab
    O16 - DPF: {AE9DCB17-F804-11D2-A44A-0020182C1446} (IntraLaunch.MainControl) - file://Q:\Resources\IntraLaunch.CAB
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmessengersetupdownloader.cab
    O16 - DPF: {CAFEEFAC-0014-0001-0001-ABCDEFFEDCBA} (Java Runtime Environment 1.4.1_01) -
    O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.pogo.com/game/deluxe/zuma/popcaploader_v6.cab
    O16 - DPF: {E862C832-3A5F-4CEB-BFAA-167B22010A71} (InfosFinder2.InfosFinder) - http://support.packardbell.com/files/activex/InfosFinder2.CAB
    O17 - HKLM\System\CCS\Services\Tcpip\..\{F12E60F1-5E77-4F5D-A060-604D5BFF1764}: NameServer = 205.188.146.145
    O18 - Filter: text/html - (no CLSID) - (no file)
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
    O23 - Service: Netropa NHK Server (nhksrv) - Unknown owner - C:\Apps\ActivBoard\nhksrv.exe
    O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
    O23 - Service: SmartLinkService (SLService) - Smart Link - C:\WINDOWS\SYSTEM32\slserv.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    O23 - Service: Virtual CD v4 Security service (SDK - Version) (VCSSecS) - H+H Software GmbH - C:\Program Files\Virtual CD v4 SDK\system\vcssecs.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
     
  2. norton850

    norton850

    Joined:
    Mar 8, 2004
    Messages:
    7,794
    I don't think I see anything that would crash your system. But I'm sure someone who really knows how to read HJT logs will take a look. Until then it will be helpful if you tell us more about what exactly happens with the "crashes".
     
  3. Bluejeanwearer

    Bluejeanwearer Thread Starter

    Joined:
    Dec 11, 2006
    Messages:
    42
    Hello,
    Thankyou for your reply to my post.
    My pc crashes at any time... while on the internet,or on my desktop
    sometimes it will make an error report to send to Microsoft,sometimes it doesn't..I have sent all the reports,they say it was a driver that caused it.
    Today when it crashed,this message appeared and wouldn't let me sign onto my desktop>>
    "The System cannot log you on due to the following error:Invalid access to memory location"....I turned it all off and tried again,all seemed well.
    A few days ago I got this message too afer my pc went down>
    "Windows could not start because the following file is missing or corrupt:
    System 32\DRIVERS|isapnp sys
    You can attempt to repair this file by starting the Windows Setup using the original Setup CD-ROM.
    Select "r" at the first screen to startt repair.
    The problem I also have is...My pc came with Windows Xp already installed,so I don't even have a CD to even try and correct these things.
    Thankyou for your help.
     
  4. techy689

    techy689

    Joined:
    Jan 9, 2007
    Messages:
    611
    Firstly, do you have all the drivers installed your hardware on your computer?

    Next, using internet explorer go to www.Microsoft.com > then on the right side there will be a pane > click on security and updates > select Microsoft update > install any necessary requirements, and when asked select custom install > then check mark all high-priority, software optional, and hardware updates > install all updates > restart your computer.
     
  5. Bluejeanwearer

    Bluejeanwearer Thread Starter

    Joined:
    Dec 11, 2006
    Messages:
    42
    Hello,
    Thankyou for your help,
    I have been to Microsoft.com and this is what is says>
    High-priority updates
    No high-priority updates for your computer are available. To select other updates, use the options to the left.

    --------------------------------
    Hardware Updates
    Optional hardware updates
    C-Media C-Media AC97 Audio Device

    Smart Link Smart Link 56K Voice Modem
    ---------------------------
    You mentioned Drivers on my computer in your reply,when I go to>My Computer>Hardware>Device Manager..There is Nothing in there,it is totaly empty???.
    Why is this?.
    Thankyou for your help.
     
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