My PC freezes during full-system virus scans

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Jxg1991

Thread Starter
Joined
Nov 8, 2011
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3
Hello, I'm having a problem and I hope someone might be able to help me. My apologies if I've posted this in the wrong forum. I have a Gateway P-7805u FX Edition laptop running 64-bit Vista SP2 and Avast antivirus.

Lately I've been experiencing some problems with my computer and I worried that they may be the result of a virus. So I attempted to run a virus scan only to have it freeze at the 4% mark. I tried again and once again it froze at the 4% mark. One more time I tried it and the screen went to sleep and never came back. Last night I gave it one final try and let it run over night. This morning I opened my laptop, the screen came on as it should, but it never made it past the welcome screen after I logged in.

What would you suggest I do? I've been thinking about completely restoring it back to factory settings but I don't have enough external storage to accommodate everything I'd like to keep. Do you think doing this would solve my problem? If so, then I'll look into borrowing something from a friend. But if you think I can solve this problem without having to restore it then I would love to know.

Thank you
 

HCD

Joined
Oct 29, 2007
Messages
495
Try uninstalling and reinstalling avast - make sure you have latest version....
 

Jxg1991

Thread Starter
Joined
Nov 8, 2011
Messages
3
Oh wow, Malwarebytes worked. I feel stupid, haha. Such a simple solution and I never even thought of it.
 
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