My PC Is Not Launching Properly Because Of A New Mouse.

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David Eaves

Thread Starter
Joined
Sep 30, 2008
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Hi, I recently bought a wireless mouse for my PC, previously I had a wired mouse which plugged into a round green socket on the back of my base unit. The new mouse goes into a usb port.

Whenever I try to launch my PC with the new mouse receiver plugged into the USB port my computer freezes up on a screen which says Acer. If I launch the PC without the receiver plugged in everything works fine and then I am able to plug it in and use the mouse.

This is a pain for me because it means every time I launch my PC I have to take the receiver out and then plug it in again when I come to the password bit.

Do any of you know how to fix this? I would really appreciate any help.

I use an Acer PC with Windows XP.
 
Joined
Aug 2, 2008
Messages
279
I'd guess that it could be to do with a setting on your BIOS to enable USB at start up.

Press DEL straight after turning your PC on, and have a look at any settings related to USB. Also refer to your motherboard manual if you have it.

Are you able to test any other USB devices, like a USB keyboard as well? Or try booting up with a pen drive plugged in and see if it freezes.
 

Everway9

Drew
Joined
Sep 29, 2008
Messages
409
Yep, sound like the boot order in the Bios may be set to boot from a USB device before the local HDD.
 
Joined
Aug 2, 2008
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279
I wouldn't nessecarily say it's the boot order at fault... I've yet to meet a PC that tries to boot up through a USB Mouse :D
 

Everway9

Drew
Joined
Sep 29, 2008
Messages
409
I wouldn't nessecarily say it's the boot order at fault... I've yet to meet a PC that tries to boot up through a USB Mouse :D
On the contrary I have had a lot of users come to us for the exact same reason, a USB receiver, Bluetooth adaptor, Wireless adaptor etc etc all have prevented PC's to boot. Even if the boot order is not set to boot from a usb device a connected USB device can still cause some PC's to hang during 1st phase of booting
 
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