My PC Is Not Launching Properly Because Of A New Mouse.

[David Eaves]

Hi, I recently bought a wireless mouse for my PC, previously I had a wired mouse which plugged into a round green socket on the back of my base unit. The new mouse goes into a usb port.

Whenever I try to launch my PC with the new mouse receiver plugged into the USB port my computer freezes up on a screen which says Acer. If I launch the PC without the receiver plugged in everything works fine and then I am able to plug it in and use the mouse.

This is a pain for me because it means every time I launch my PC I have to take the receiver out and then plug it in again when I come to the password bit.

Do any of you know how to fix this? I would really appreciate any help.

I use an Acer PC with Windows XP.

 

[Lucky5tar]

I'd guess that it could be to do with a setting on your BIOS to enable USB at start up.

Press DEL straight after turning your PC on, and have a look at any settings related to USB. Also refer to your motherboard manual if you have it.

Are you able to test any other USB devices, like a USB keyboard as well? Or try booting up with a pen drive plugged in and see if it freezes.

 

[Everway9]

Yep, sound like the boot order in the Bios may be set to boot from a USB device before the local HDD.

 

[Lucky5tar]

I wouldn't nessecarily say it's the boot order at fault... I've yet to meet a PC that tries to boot up through a USB Mouse

 

[Everway9]

I wouldn't nessecarily say it's the boot order at fault... I've yet to meet a PC that tries to boot up through a USB Mouse

On the contrary I have had a lot of users come to us for the exact same reason, a USB receiver, Bluetooth adaptor, Wireless adaptor etc etc all have prevented PC's to boot. Even if the boot order is not set to boot from a usb device a connected USB device can still cause some PC's to hang during 1st phase of booting