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My PC Is Not Launching Properly Because Of A New Mouse.

Discussion in 'Windows XP' started by David Eaves, Sep 30, 2008.

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  1. David Eaves

    David Eaves Thread Starter

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    Sep 30, 2008
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    Hi, I recently bought a wireless mouse for my PC, previously I had a wired mouse which plugged into a round green socket on the back of my base unit. The new mouse goes into a usb port.

    Whenever I try to launch my PC with the new mouse receiver plugged into the USB port my computer freezes up on a screen which says Acer. If I launch the PC without the receiver plugged in everything works fine and then I am able to plug it in and use the mouse.

    This is a pain for me because it means every time I launch my PC I have to take the receiver out and then plug it in again when I come to the password bit.

    Do any of you know how to fix this? I would really appreciate any help.

    I use an Acer PC with Windows XP.
     
  2. Lucky5tar

    Lucky5tar

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    Aug 2, 2008
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    I'd guess that it could be to do with a setting on your BIOS to enable USB at start up.

    Press DEL straight after turning your PC on, and have a look at any settings related to USB. Also refer to your motherboard manual if you have it.

    Are you able to test any other USB devices, like a USB keyboard as well? Or try booting up with a pen drive plugged in and see if it freezes.
     
  3. Everway9

    Everway9

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    Drew
    Yep, sound like the boot order in the Bios may be set to boot from a USB device before the local HDD.
     
  4. Lucky5tar

    Lucky5tar

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    I wouldn't nessecarily say it's the boot order at fault... I've yet to meet a PC that tries to boot up through a USB Mouse :D
     
  5. Everway9

    Everway9

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    First Name:
    Drew
    On the contrary I have had a lot of users come to us for the exact same reason, a USB receiver, Bluetooth adaptor, Wireless adaptor etc etc all have prevented PC's to boot. Even if the boot order is not set to boot from a usb device a connected USB device can still cause some PC's to hang during 1st phase of booting
     
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