My Picture Folder Problem

Ask for help one more time, maybe someone can tell me what happened in simple language how to fix.

Took Dell DE051, Windows XP Home, to shop to have modem replaced, and he cleaned up Desktop, added AVG, Ad-Ware 2007, SpBot and SpywareBlaster.

Now when I attempt to download pictures from the Web, into My Pictures folder, even though the picture is a jpg, I can only save as .art or .bmp options, the Save As Type has changed, used to show All Files, Enhanced Metafile, Windows Metafile, JPEG File Interchange Format and Portable Network Graphics. What would cause this? How can I correct? Will someone please take the time to assist me, explaining how to fix, step by step.

 

saigon65, Follow the instructions at the link below. Usually clearing the Temporary Internet Cache corrects the problem.

http://www.helpwithwindows.com/WindowsXP/troub-12.html

Tufenuf