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my printer is not working properly

Discussion in 'All Other Software' started by babylover80, Feb 2, 2005.

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  1. babylover80

    babylover80 Thread Starter

    Joined:
    Feb 2, 2005
    Messages:
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    i have a 1310hp printer scanner photocopy and i can only scan and photocopy, i can not print anything from my pc. why is that? :confused: :confused:
     
  2. kiwiguy

    kiwiguy

    Joined:
    Aug 17, 2003
    Messages:
    17,584
    Welcome!

    What happens when you try?

    Does it appear on the options for printers under File - Print?

    Are you using Windows? What version?
     
  3. flixx

    flixx

    Joined:
    Jan 11, 2005
    Messages:
    36
    To babylover80:
    You might want to try clicking the start button - settings - printers
    and then right click on the hp printer icon and select properties and
    click on the set as defualt printer choice. I have a strange feeling
    that that is not currently checked. Then reboot your computer.
    Hope this helps. Flixx
     
  4. melonhead

    melonhead

    Joined:
    May 6, 2002
    Messages:
    882
    Go to printers as flixx suggested. Instead of right of right clicking, double left click. See if there are any print jobs pending (which there probably are). Go to printers, cancel all documents. Wait until they have all been deleted and then try to print again.
     
  5. babylover80

    babylover80 Thread Starter

    Joined:
    Feb 2, 2005
    Messages:
    9
    thanks guys but still i did what you guys asked me but still my printer wont print, please help me again.
     
  6. smeegle

    smeegle

    Joined:
    Jan 18, 2004
    Messages:
    3,542
    What type of printer do you have? Do you still have your owner's manual?
     
  7. flixx

    flixx

    Joined:
    Jan 11, 2005
    Messages:
    36
    To babylover:
    I did a search at HP's web site and as far your printer goes which one of the following:Look at the hp1310.jpg file and it would help to know.
    Also im posting this HP Printer Web Link
    and click on live chat for more printer trouble shooting. There is a possible
    situation that your usb connection to the printer is corrupt and hp will
    know the correct driver update to get. Also make sure you pulled the tape off the printer cartridge on the bottom of cartridge, you would be surprised
    how many people don't do it.They just insert cartridge straight from the
    box and don't remove the tape. So give this a try or post back and give
    us some more details like printer model and computer and current os, it
    really helps in troubling shooting. flixx.
     

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  8. babylover80

    babylover80 Thread Starter

    Joined:
    Feb 2, 2005
    Messages:
    9
    hi guys it's me again... thanks for ur time. Anyways this is weird cause on my printer it says that this is a hp1315 all in one. But then when i go in to my pc to see, it says that this one is 1310. So now i am confused. And i do have owners manual but it doesn't really help, it's just weird cause i can photocopy and scan and stuff but not print. if you guys can please try to help again...thankyou
     
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