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My Router is in the list of available Wireless Networks but PC won't connect to it!..

Discussion in 'Networking' started by Sir_Gilby, Oct 9, 2007.

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  1. Sir_Gilby

    Sir_Gilby Thread Starter

    Oct 9, 2007
    Hi, and thanks for taking the time to read this.

    I've recently got a new ISP, and they supplied me with a wireless router.

    I've had different wireless routers before and they have worked without problems.

    When I check the list of available networks, mine is at the top of the list and is set to "Automatic". However, the compluter won't automatically connect and when I click connect it says "waitng for network".

    It says this for approx 3 minutes then the message seems to time out, the availavke networks list refreshes, and I'm still not connected.

    I've spoken with my ISP and been through all of their suggestions but nothing worked - eventually they told me to try unplugging the router for 1 hour, whih I think is nothing more than a plow to get me off of the phone!

    Any ideas/suggestions?

    Thanks for your help.
  2. JohnWill

    JohnWill Retired Moderator

    Oct 19, 2002
    My guess is the wireless channel in encrypted. Have you connected with a wire and checking the configuration of the wireless setup in the router?

    Please supply the following info, exact make and models of the equipment please.

    Make and model of the broadband modem.
    Make and model of the router.
    Make/model of your computer (motherboard if home-built).
    Version and patch level of Windows on all affected machines, i.e. XP-Home (or XP-Pro), SP2, Vista, etc.
  3. TerryNet

    TerryNet Moderator

    Mar 23, 2005
    First Name:
    If John's guess is correct I'll further guess that it's 64-bit WEP and the 10-digit HEX code is on the bottom of the router.
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