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My router want install ??

Discussion in 'Windows XP' started by helpme52, Jan 25, 2013.

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  1. helpme52

    helpme52 Thread Starter

    Jan 21, 2013
    Windows XP , reinstalled my windows lost everything, now it want connect to internet, router want install its wireless, multimedia audio driver missing, just having all kinds of problems. I am working on a Dell XPS Generation Desktop. HELP !!
  2. ChuckE


    Aug 30, 2004
    Very confused by what you have written, but I will attempt to answer some of what I think you have said.

    You don't have to install anything on your computer to a router, you just plug it in. Assuming your router worked before, rebuilding your computer should not affect your router.

    If you want to connect to a wireless router, then since you've reinstalled Windows (even XP) when you plug in a wireless adapter, you should be prompted to install the drivers for that wireless adapter. If you have a wireless card already in your computer (vs having an external adapter) then XP should still mention that it needs the drivers for it, if it could not locate them on its own.

    If you somehow clicked on the message about the need for the drivers, and somehow also clicked on it to say you don't want to be bothered about it anymore, then you can just go to the Device Manager (in the Control Panel) and look to see what warnings you might have in regards to your wireless adapter (look for a yellow flag of some sort).

    As for your audio driver, and this has to be a second issue, since audio has nothing to do with your Internet connection, the way you've written your issues it appears to be somehow related. So, when you look at that Device Manager also look for the yellow flag for some audio device. Since you've got a Dell computer, you probably also have the audio circuitry from Dell, you should be able to find the drivers for it on the support.dell.com website. Just enter your Service Tag number for a quick way of getting to the drivers for your particular Dell computer, as you bought it from Dell (they won't know about anything you've added since).

    That also might be the place you might find the drivers for your Ethernet device (used for your Internet) if that wireless device also came from Dell.

    Next time you have an issue you really ought to keep one problem to one message. It can get complicated keeping the troubles to fix straight when you have more than one issue in one message thread.
  3. flavallee

    flavallee Trusted Advisor

    May 12, 2002
    First Name:
    Is your Dell XPS Generation desktop a 2, 3, 4, or 5 model?

    What's the 7-character "service tag" number on the sticker?


    You should never do a reinstall of Windows XP without first having the drivers for all of the computer's devices.

    Once Windows XP is installed, you can then install the necessary drivers.

    It's obvious that multiple devices in that desktop don't have their driver installed.

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