I have a sims 2 double deluxe game that I got about 2 years ago. Last year I installed it on my dell desktop that was used and given to me. The game worked perfectly fine until one day the power went out. When I turned the computer back on, it had a password on it. I tried asking the previous owners what the password was, but they couldn't remember. So I had to take my computer in and they reset it or something so that they could take the password off. After that, I've been having a lot of trouble installing the game back on my computer. It will start installing, but it hasn't finished in the many attempts. Please help, and thanks!!