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my son's desktop is INFECTED

Discussion in 'Virus & Other Malware Removal' started by eltonsammy, Apr 23, 2010.

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  1. eltonsammy

    eltonsammy Thread Starter

    Joined:
    Mar 8, 2007
    Messages:
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    the screen has no icons at all,only black screen, but available get access to internet at this moment, tried to install HJT or any other free security softwares from download.com, but won't let me install at all. it is running on windows 7. the "securty tool firewall alert" screen keeps popping up, more i clicked, more pops out, i won't be available to install anything to remove it, please help, thanks in advance
     
  2. eltonsammy

    eltonsammy Thread Starter

    Joined:
    Mar 8, 2007
    Messages:
    304
    need help badly, please
     
  3. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    56,451
    First Name:
    Derek
    start in safe mode &

    Delete any existing version of ComboFix you have sitting on your desktop
    Please read and follow all these instructions very carefully

    Download ComboFix from Here to your Desktop.

    **Note: It is important that it is saved directly to your desktop and run from the desktop and not any other folder on your computer**
    --------------------------------------------------------------------
    1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

    • Very Important! Temporarily disable your anti-virus and anti-malware real-time protection and any script blocking components of them or your firewall before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results" or stop combofix running at all
    • Click on THIS LINK to see instructions on how to temporarily disable many security programs while running combofix. The list does not cover every program. If yours is not listed and you don't know how to disable it, please ask.
    • Remember to re enable the protection again after combofix has finished
    --------------------------------------------------------------------
    2. Close any open browsers and any other programs you might have running
    Double click on combofix.exe & follow the prompts.​
    If you are using windows XP It might display a pop up saying that "Recovery console is not installed, do you want to install?"
    Please select yes & let it download the files it needs to do this
    When finished, it will produce a report for you.
    Please post the "C:\ComboFix.txt" for further review


    ****Note: Do not mouseclick combofix's window while it's running. That may cause it to stall or freeze ****

    Note: ComboFix may reset a number of Internet Explorer's settings, including making it the default browser.
    Note: Combofix prevents autorun of ALL CDs, floppies and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell us when you reply. Read HERE why we disable autoruns

    Please do not install any new programs or update anything (always allow your antivirus/antispyware to update) unless told to do so while we are fixing your problem. If combofix alerts to a new version and offers to update, please let it. It is essential we always use the latest version.
     
  4. eltonsammy

    eltonsammy Thread Starter

    Joined:
    Mar 8, 2007
    Messages:
    304
    thank you very much for reply, i did try by pressing F8 and won't go to safe mode
     
  5. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    56,451
    First Name:
    Derek
    do you have the install dvd

    if you have, put it in & on teh first screen select repair & then select system restore, select a date before the infection took hold

    if you haven't got the dvd, then there should be a repair option when you press F8
     
  6. eltonsammy

    eltonsammy Thread Starter

    Joined:
    Mar 8, 2007
    Messages:
    304
    i will check and get back to ASAP, the desktop was built by my brother in law for my son's to use, he is currently out of country.
     
  7. eltonsammy

    eltonsammy Thread Starter

    Joined:
    Mar 8, 2007
    Messages:
    304
    thanks again @dvk01, i found some discs, "asus graphic integrate motherboard", "windows 7 home edition","powerful channel 3 D sound card value" and "nvidia". first, i was tried to do the system recovery from the start menu, anything that you do, the result comes out like "xxxx.exe is infected with worm Lasas.Blaster.Keyloger. This worm is.........................."so i also tried to use the "asus graphic integrated motherboard" disc,it came out same result as above.
     
  8. eltonsammy

    eltonsammy Thread Starter

    Joined:
    Mar 8, 2007
    Messages:
    304
    finally i figured out how to start this desktop in safe mode. while i was in safe mode, i ran malwarebyte the free edition, found 35 threads, 3 logs from malwarebytes:
    1) Malwarebytes' Anti-Malware 1.45
    www.malwarebytes.org

    Database version: 3930

    Windows 6.1.7600 (Safe Mode)
    Internet Explorer 8.0.7600.16385

    4/24/2010 2:52:17 PM
    mbam-log-2010-04-24 (14-52-17).txt

    Scan type: Quick scan
    Objects scanned: 99895
    Time elapsed: 3 minute(s), 16 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 19
    Registry Values Infected: 3
    Registry Data Items Infected: 0
    Folders Infected: 4
    Files Infected: 8

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    HKEY_CLASSES_ROOT\AppID\{7a33ce9e-4f33-4b4e-b263-6aeeab6c3dc2} (Adware.BDSearch) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{5becd27b-dcf5-4def-b066-486a47245c03} (Adware.BDSearch) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{e5d5d4a1-17f0-41d7-b1c6-0979f91e6f46} (Adware.BDSearch) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{77fef28e-eb96-44ff-b511-3185dea48697} (Trojan.Cinmus) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{a7f05ee4-0426-454f-8013-c41e3596e9e9} (Trojan.Cinmus) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\CLSID\{b580cf65-e151-49c3-b73f-70b13fca8e86} (Trojan.Cinmus) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{77fef28e-eb96-44ff-b511-3185dea48697} (Trojan.Cinmus) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{a7f05ee4-0426-454f-8013-c41e3596e9e9} (Trojan.Cinmus) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{b580cf65-e151-49c3-b73f-70b13fca8e86} (Trojan.Cinmus) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{77fef28e-eb96-44ff-b511-3185dea48697} (Trojan.Cinmus) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{b580cf65-e151-49c3-b73f-70b13fca8e86} (Trojan.Cinmus) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{7a33ce9e-4f33-4b4e-b263-6aeeab6c3dc2} (Adware.BDSearch) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{77fef28e-eb96-44ff-b511-3185dea48697} (Trojan.Cinmus) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{e5d5d4a1-17f0-41d7-b1c6-0979f91e6f46} (Adware.BDSearch) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{a7f05ee4-0426-454f-8013-c41e3596e9e9} (Trojan.Cinmus) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\BaiduBarX (Adware.BDSearch) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\baidubar.tool (Trojan.Cinmus) -> Quarantined and deleted successfully.
    HKEY_CLASSES_ROOT\baidubar.tool.1 (Trojan.Cinmus) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Baidu (Trojan.Cinmus) -> Quarantined and deleted successfully.

    Registry Values Infected:
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\81685129 (Rogue.Multiple.H) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Toolbar\WebBrowser\{b580cf65-e151-49c3-b73f-70b13fca8e86} (Trojan.Cinmus) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar\{b580cf65-e151-49c3-b73f-70b13fca8e86} (Trojan.Cinmus) -> Quarantined and deleted successfully.

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    C:\ProgramData\81685129 (Rogue.Multiple) -> Quarantined and deleted successfully.
    C:\Program Files\Baidu (Adware.Baidu) -> Quarantined and deleted successfully.
    C:\Program Files\Baidu\Toolbar (Adware.Baidu) -> Quarantined and deleted successfully.
    C:\Program Files\Baidu\Toolbar\BaiduBarX_Tmp (Adware.Baidu) -> Quarantined and deleted successfully.

    Files Infected:
    C:\ProgramData\81685129\81685129.exe (Rogue.Multiple.H) -> Quarantined and deleted successfully.
    C:\Program Files\Baidu\Toolbar\BaiduBarX.dll (Trojan.Cinmus) -> Quarantined and deleted successfully.
    C:\Program Files\Baidu\Toolbar\BarBroker.exe (Adware.Baidu) -> Quarantined and deleted successfully.
    C:\Program Files\Baidu\Toolbar\rc.dll (Adware.Baidu) -> Quarantined and deleted successfully.
    C:\Program Files\Baidu\Toolbar\BaiduBarX_Tmp\BaiduBarX.dll (Adware.Baidu) -> Quarantined and deleted successfully.
    C:\Users\KEN\Desktop\Security Tool.LNK (Rogue.SecurityTool) -> Quarantined and deleted successfully.
    C:\Users\KEN\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Security Tool.LNK (Rogue.SecurityTool) -> Quarantined and deleted successfully.
    C:\Program Files\setup.exe (Rogue.Installer) -> Quarantined and deleted successfully.


    2)Malwarebytes' Anti-Malware 1.45
    www.malwarebytes.org

    Database version: 4032

    Windows 6.1.7600
    Internet Explorer 8.0.7600.16385

    4/24/2010 3:35:19 PM
    mbam-log-2010-04-24 (15-35-19).txt

    Scan type: Full scan (C:\|D:\|)
    Objects scanned: 174488
    Time elapsed: 39 minute(s), 43 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 1
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 2

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\qvodplayer (Adware.Agent) -> Quarantined and deleted successfully.

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    C:\Program Files\QvodPlayer\QvodUninst.exe (Adware.Agent) -> Quarantined and deleted successfully.
    C:\Users\KEN\AppData\LocalLow\Baidu\Toolbar\rc.dat (Adware.BDSearch) -> Quarantined and deleted successfully.


    3)Malwarebytes' Anti-Malware 1.45
    www.malwarebytes.org

    Database version: 4032

    Windows 6.1.7600
    Internet Explorer 8.0.7600.16385

    4/24/2010 3:35:19 PM
    mbam-log-2010-04-24 (15-35-19).txt

    Scan type: Full scan (C:\|D:\|)
    Objects scanned: 174488
    Time elapsed: 39 minute(s), 43 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 1
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 2

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\qvodplayer (Adware.Agent) -> Quarantined and deleted successfully.

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    C:\Program Files\QvodPlayer\QvodUninst.exe (Adware.Agent) -> Quarantined and deleted successfully.
    C:\Users\KEN\AppData\LocalLow\Baidu\Toolbar\rc.dat (Adware.BDSearch) -> Quarantined and deleted successfully.

    on the 3rd logs, even it says" successfully",but at the end also says"error"



    here's HJT:
    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 4:40:58 PM, on 4/24/2010
    Platform: Unknown Windows (WinNT 6.01.3504)
    MSIE: Internet Explorer v8.00 (8.00.7600.16385)
    Boot mode: Normal

    Running processes:
    C:\Windows\system32\taskhost.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Program Files\Smart Protector Pro\SmartProtector-Pro.exe
    C:\Program Files\Microsoft Office\Office14\OfficeSAS\officeSASscheduler.exe
    C:\Program Files\uTorrent Turbo Booster\uTorrent Turbo Booster.exe
    C:\Program Files\Microsoft Office\Office14\OfficeSAS\OfficeSAS.exe
    c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Windows\system32\Macromed\Flash\FlashUtil10c.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R3 - URLSearchHook: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
    O2 - BHO: QvodExtend - {53AC8551-0DE0-4606-8A1E-A51AF20ADD60} - C:\Program Files\QvodPlayer\QvodExtend.dll
    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~4\Office14\GROOVEEX.DLL
    O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
    O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MICROS~4\Office14\URLREDIR.DLL
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [BCSSync] "C:\Program Files\Microsoft Office\Office14\BCSSync.exe" /DelayServices
    O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
    O4 - HKCU\..\Run: [SPSTEALT] "C:\Program Files\Smart Protector Pro\SmartProtector-Pro.exe" /stealt
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - Startup: uTorrent Turbo Booster.lnk = C:\Program Files\uTorrent Turbo Booster\uTorrent Turbo Booster.exe
    O4 - Global Startup: OfficeSAS.lnk = ?
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office14\EXCEL.EXE/3000
    O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~1\MICROS~4\Office14\ONBttnIE.dll/105
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
    O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
    O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
    O13 - Gopher Prefix:
    O15 - ESC Trusted Zone: http://*.update.microsoft.com
    O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} (System Requirements Lab) - http://www.nvidia.com/content/DriverDownload/srl/3.0.0.4/srl_bin/sysreqlab_nvd.cab
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O18 - Protocol: KuGoo - {6AC4FBC7-AA38-45EC-9634-D6D20B679EFC} - C:\Windows\System32\KuGoo3DownXControl.ocx
    O18 - Protocol: KuGoo3 - {6AC4FBC7-AA38-45EC-9634-D6D20B679EFC} - C:\Windows\System32\KuGoo3DownXControl.ocx
    O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
    O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
    O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
    O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
    O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
    O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
    O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
    O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
    O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvsvc32.exe
    O23 - Service: RoxMediaDB10 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe
    O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe

    --
    End of file - 5962 bytes


    and i am also running the superantispyware, i will post the log when it's done.
     
  9. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    56,451
    First Name:
    Derek
    now you can get it to safe mode, run combifix
     
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