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My Toshiba is stuck on "Toshiba Leading Innovations" screen

Discussion in 'Hardware' started by ramiibadi, Sep 29, 2017.

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  1. ramiibadi

    ramiibadi Thread Starter

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    When i turn my laptop on, it get stuck on "Toshiba Leading Innovation" screen. The current solution that i found is to unplug and plug the battery and it does work sometimes and sometimes not. So the problem happened everytime i turn on the laptop.

    I formatted the laptop and even restore it to the original Windows 8.1 and installed all the updates, the drivers but nothing solved the problem !

    My laptop is :

    Toshiba Satellite C50-B-14Z

    Windows 10 Home

    Intel® Celeron® N2840 processor with Intel® Burst Technology 2.0

    Hard Disk 500 GB

    Intel® HD Graphics
     
  2. flavallee

    flavallee Trusted Advisor

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    You said you formatted your Toshiba Satellite C50-B-14Z laptop and then restored it to its original Windows 8.1, but then you said it's running Windows 10 Home.

    What exactly did you do to reinstall Windows 8.1 in it and then switch to Windows 10 Home?

    ----------------------------------------------------------------
     
  3. ramiibadi

    ramiibadi Thread Starter

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    when i restore it to the original Windows 8.1 the problem did not resolve so i reinstall Windows 10 home
     
  4. managed

    managed Trusted Advisor Spam Fighter

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    Try this, from Windows restart the laptop (do not use shutdown for this).
    When it begins to restart tap the F2 key to get into the Bios.
    In the Bios look for and select 'set defaults', or similar wording, then save and exit.

    Does it still freeze on the "Toshiba Leading Innovation" screen ?
     
  5. ramiibadi

    ramiibadi Thread Starter

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    I have tried this several times but it still freeze !
     
  6. managed

    managed Trusted Advisor Spam Fighter

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    Can you get into the Bios ?
     
  7. ramiibadi

    ramiibadi Thread Starter

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    Yes
     
  8. managed

    managed Trusted Advisor Spam Fighter

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    Ok, in the Bios check that the hard drive is the first boot device.
    If you have any Usb devices plugged into the laptop remove them and see if it starts properly then.
    Make a bootable Usb stick, change the boot order to put Usb device first and see if it boots the stick ok.

    Easy way to make a bootable Usb stick, go here and do steps 1 and 2 :-
    http://www.easy2boot.com/introduction/
     
  9. ramiibadi

    ramiibadi Thread Starter

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    http://www.easy2boot.com/introduction/[/
    i checked and the hard drive is the first boot device, i don't have any Usb devices plugged and i tried the bootable Usb stick, the laptop does boots the stick but it get stuck again!
    QUOTE]
     
  10. Gr3iz

    Gr3iz

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    May be the hard drive going south. Toshiba drives are notorious for failing, and it is most likely that your Toshiba laptop has a Toshiba HDD inside it ...
     
  11. managed

    managed Trusted Advisor Spam Fighter

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    That's a good point by Gr3iz.
    Try disconnecting the hard drive, the video shows how.
    Now if it boots ok from the Usb stick the HDD is probably faulty.

     
  12. Grrimm

    Grrimm

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    If you shut it down by removing the battery next time it comes up does it ask you to do a start up repair?
     
  13. ramiibadi

    ramiibadi Thread Starter

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    I changed the hard drive with another one that works perfectly. At first the laptop worked and i restart it several times to see if it will stuck again but it worked normally so i turn it off and after i while i turn it on and it get stuck again!
     
  14. ramiibadi

    ramiibadi Thread Starter

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    Yes and i tried the start up repair but nothing changed !
     
  15. managed

    managed Trusted Advisor Spam Fighter

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    Sometimes a low Cmos battery can cause strange things to happen so I think it's worth fitting a new one.

    In the Video when the bottom cover is off (after around 2:15) to the right of the empty Ram socket the white nearly circular item looks like a cover for the Cmos battery.

    It's probably the very common round CR2032 type but check what's written on the original one to make sure.
     
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