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My USB ports aren't working past boot on my Acer windows 8

Discussion in 'Windows 8' started by snossy, Jan 3, 2016.

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  1. snossy

    snossy Thread Starter

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    A week ago or so a problem started when I booted up my windows 8 acer desktop and once it got to the log in screen the mouse and keyboard wouldn't work... Although I got that fixed somehow and it didn't happen again... until now. I've tried everything I can think of but it doesn't fix it. Please I need help fast

    -snossy
     
  2. snossy

    snossy Thread Starter

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    Can anyone help? Please I need to do work
     
  3. Rockn

    Rockn

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    Do the event logs show anything hardware related? Do the ports look to be installed and functioning in device manager? What is the make and model of the computer?
     
  4. snossy

    snossy Thread Starter

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    I can't get past login since the USB ports (keyboard and mouse included) don't work once the windows loading screen comes up. It is an Acer Veriton
     
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