my video clips keep disappearing on Face-Book

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kittycatpeach

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Joined
Apr 7, 2015
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3
when I go on Face-Book and someone sends me a video clip to watch-as soon as I clip on it--it disappears and I can only hear the sound but cant see the picture. It sometimes re-appears but goes off again. I tried to ask Face-Book for help many times but it seems useless to get an answer.. Can you suggest something?
 
Joined
Aug 27, 2014
Messages
228
try watching a video on youtube if the problem is the same as facebook
 
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