my webcam not working help!

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

2back

Thread Starter
Joined
Sep 3, 2004
Messages
1
just bought a webcam genius videocam nb300
running on a dell laptop inspiron 9100 radeon 9700 128 mb
p4 3ghz,512 mb rams,windows xp homedition

i install the driver and utility which come with,window cand detect the webcame,but when i try to run the utility with my webcam plugged in,my windows crash and came out blue screen
it says snpmi03.sys error

i tried with msn 6.2 and yahoo mesenger,the webcam there shows nothing...msn 6.2 only shows a full green screen when i use the audio/video tuning wizard...

anyone got any idea?
 
Joined
Jul 29, 2001
Messages
21,334
Update the version of DirectX on your PC. What version is it currently running?
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Members online

No members online now.
Top