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My Windows 8 Shuts Down Randomly

Discussion in 'Windows 8' started by FinnUnion, Feb 3, 2015.

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  1. FinnUnion

    FinnUnion Thread Starter

    Joined:
    Feb 3, 2015
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    Hello, I have been having a problem with my Windows 8. At times, my computer will instantly shut off, usually when using a lot of programs or large files. But my computer should handle most software and usage. Here are my specs...

    Processor: AMD FX(tm)-8320 Eight-Core Processor

    Installed Memory (RAM): 8.00GB

    System Type: 64-bit Operating System, x64 based processor

    It seems by shutting down my computer before running a "relatively" large file, the computer won't randomly shut off whilst running.

    Help will be appreciated. :D
     
  2. Turn2

    Turn2

    Joined:
    Jan 4, 2015
    Messages:
    31
    It's possible that the computer is crashing and then triggering the automatic reboot set by Windows.

    Open Control Panel -> Select system and security -> Select System -> Select "Advanced system settings"

    A system properties window should appear. Select the "advanced" tab. Under the "startup and recovery" section click "settings". You should see a checkbox for "automatically restart". Uncheck this box.

    If the computer crashes again you should see a BSOD (Blue Screen of Death). It should display an error code. Please copy that code down and reply to this topic with it.

    If the computer does not display a BSOD, then you're issue is most likely due to overheating. AMD :O
     
  3. Tabvla

    Tabvla

    Joined:
    Apr 10, 2006
    Messages:
    2,554
    What exactly do you mean by "...shut off..."..?

    Does the computer Shutdown completely.... or does it go into Sleep Mode..... or does it Freeze...?

    Are these "...shut down(s)... " associated with any particular type of software - for example graphics or photo-handling software..?

    T.
     
  4. FinnUnion

    FinnUnion Thread Starter

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    My computer completely goes into Shutdown. Everything is off.
     
  5. FinnUnion

    FinnUnion Thread Starter

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    Feb 3, 2015
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    My computer shut off again and no blue screen appeared. I am pretty sure it is overheating since the hard drive feels warm after it shuts down. What should I do?
     
  6. Turn2

    Turn2

    Joined:
    Jan 4, 2015
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    It sounds like a CPU overheating problem. Your hard drive however should be unaffected. It's normal for an HDD to feel warm the touch because it's a Mechanical Drive. Please download and run "Realtemp" to check the temps on your CPU.

    http://www.techpowerup.com/downloads/2089/real-temp-3-70/

    Extract it and then open the folder and run "realtemp". This will give you information on your cpu temps. I would recommend to use the computer as you normally would and monitor your temps while doing so.
     
  7. dustyjay

    dustyjay

    Joined:
    Jan 23, 2003
    Messages:
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    First Name:
    Jay
    Please post your system specs, To include Make and model System if Big Box, or same info for the following if custom or home built, Mother Board (including Revision number), Processor (Exact Model Number), Ram, Video Card, Hdd(s), Optical Drive(s), Power Supply Manufacturer Model, Wattage and Amperage on the +12V Rails, OS, and any other peripherals installed on the motherboard.
     
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