My Windows 8 Shuts Down Randomly

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FinnUnion

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Feb 3, 2015
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Hello, I have been having a problem with my Windows 8. At times, my computer will instantly shut off, usually when using a lot of programs or large files. But my computer should handle most software and usage. Here are my specs...

Processor: AMD FX(tm)-8320 Eight-Core Processor

Installed Memory (RAM): 8.00GB

System Type: 64-bit Operating System, x64 based processor

It seems by shutting down my computer before running a "relatively" large file, the computer won't randomly shut off whilst running.

Help will be appreciated. :D
 
Joined
Jan 4, 2015
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It's possible that the computer is crashing and then triggering the automatic reboot set by Windows.

Open Control Panel -> Select system and security -> Select System -> Select "Advanced system settings"

A system properties window should appear. Select the "advanced" tab. Under the "startup and recovery" section click "settings". You should see a checkbox for "automatically restart". Uncheck this box.

If the computer crashes again you should see a BSOD (Blue Screen of Death). It should display an error code. Please copy that code down and reply to this topic with it.

If the computer does not display a BSOD, then you're issue is most likely due to overheating. AMD :O
 
Joined
Apr 10, 2006
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2,599
Hello, I have been having a problem with my Windows 8. At times, my computer will instantly shut off, usually when using a lot of programs or large files.
What exactly do you mean by "...shut off..."..?

Does the computer Shutdown completely.... or does it go into Sleep Mode..... or does it Freeze...?

Are these "...shut down(s)... " associated with any particular type of software - for example graphics or photo-handling software..?

T.
 

FinnUnion

Thread Starter
Joined
Feb 3, 2015
Messages
3
My computer shut off again and no blue screen appeared. I am pretty sure it is overheating since the hard drive feels warm after it shuts down. What should I do?
 
Joined
Jan 4, 2015
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It sounds like a CPU overheating problem. Your hard drive however should be unaffected. It's normal for an HDD to feel warm the touch because it's a Mechanical Drive. Please download and run "Realtemp" to check the temps on your CPU.

http://www.techpowerup.com/downloads/2089/real-temp-3-70/

Extract it and then open the folder and run "realtemp". This will give you information on your cpu temps. I would recommend to use the computer as you normally would and monitor your temps while doing so.
 

dustyjay

Jay
Joined
Jan 23, 2003
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12,661
Please post your system specs, To include Make and model System if Big Box, or same info for the following if custom or home built, Mother Board (including Revision number), Processor (Exact Model Number), Ram, Video Card, Hdd(s), Optical Drive(s), Power Supply Manufacturer Model, Wattage and Amperage on the +12V Rails, OS, and any other peripherals installed on the motherboard.
 
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