Nasty little critters

Hello tech Guy and team, Can you please help, my PC is not a happy camper. I habitually use Adaware 6.0, Spybot, Symantec (letset defs) CWSshredder etc. I have also used Hijackthis but cannot get rid of the trojans I have. I get the following when i try to open Internet Explorer: res://C:\WINDOWS\System32\shdoclc.dll/navcancl.htm

Also I keeop getting this "Microsoft Windows Alert Spyeware detected on your PC. remove it now. This looks very suspisciuos and I select the red "X" in the upper right corner. Also I have tried to remove the IAU.exe, lssas.exe, msqdevl.e4xe, games acceleration svshost.exe, soft.exe, mservice.exe, stisvsq.exe and others. I botted in Safe mode, scanned the PC with Symantec, Spybot, Adawrare etc. As soon as I hit Internet Explorere, I keep seeing eother About:blank, or defualt etc. This is what Hijack this shows:

Logfile of HijackThis v1.98.0
Scan saved at 6:32:36 PM, on 2/5/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFREE.EXE
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\System32\iexplore.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\CSRSSU.EXE
C:\WINDOWS\iau.exe
C:\WINDOWS\stisvsq.exe
C:\WINDOWS\svshost.exe
C:\WINDOWS\msqdevl.exe
C:\WINDOWS\lssas.exe
C:\WINDOWS\mservice.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Nikon\NkView6\NkvMon.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINDOWS\System32\CTFMON32.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HP RecordNow\mycd.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Marlon Acuna\My Documents\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://default.home/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://default.home/
O2 - BHO: SEDP Class - {3BA765C2-08DB-4fe2-9279-311CA10D582A} - C:\WINDOWS\sehlp.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: (no name) - {0E1230F8-EA50-42A9-983C-D22ABC2EED3B} - (no file)
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [HP CD-DVD] C:\Program Files\HP CD-DVD\Umbrella\hpcdtray.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [EPSON Stylus Photo 2200 (Copy 1)] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P32 "EPSON Stylus Photo 2200 (Copy 1)" /O5 "LPT1:" /M "Stylus Photo 2200"
O4 - HKLM\..\Run: [EPSON Stylus Photo 2200] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P23 "EPSON Stylus Photo 2200" /O6 "USB001" /M "Stylus Photo 2200"
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [Web Service] C:\WINDOWS\system32\9343aa3c.exe
O4 - HKLM\..\Run: [Microsoft Internet Acceleration Utility] iau.exe
O4 - HKLM\..\Run: [Internet Connection Wizard] stisvsq.exe
O4 - HKLM\..\Run: [Games Acceleration] svshost.exe
O4 - HKLM\..\Run: [Internet Mail and News] msqdevl.exe
O4 - HKLM\..\Run: [Microsoft Management Console] lssas.exe
O4 - HKLM\..\Run: [Multimedia extensions] mservice.exe
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFREE.EXE"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [iexplore] C:\WINDOWS\System32\iexplore.exe
O4 - HKCU\..\Run: [Web Service] C:\WINDOWS\system32\9343aa3c.exe
O4 - HKCU\..\Run: [CTFMON32] C:\WINDOWS\System32\CTFMON32.EXE
O4 - HKCU\..\Run: [CSRSSU] C:\WINDOWS\System32\CSRSSU.EXE
O4 - HKCU\..\Run: [Microsoft Internet Acceleration Utility] iau.exe
O4 - HKCU\..\Run: [Internet Connection Wizard] stisvsq.exe
O4 - HKCU\..\Run: [Games Acceleration] svshost.exe
O4 - HKCU\..\Run: [Internet Mail and News] msqdevl.exe
O4 - HKCU\..\Run: [Microsoft Management Console] lssas.exe
O4 - HKCU\..\Run: [Multimedia extensions] mservice.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\SYSTEM32\spool\drivers\w32x86\3\E_SRCV02.EXE
O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView6\NkvMon.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\Office10\EXCEL.EXE/3000
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {F229AB32-7BF9-4225-B78F-B4680AE6FC23} (Snapfish File Upload ActiveX Control) - http://www.snapfish.com/SnapfishUpload.cab

 

Go to Add\Remove Programs and Remove Ad Aware 6!!!
Replace with Ad Aware SE 1.05:
http://www.lavasoft.de/ms/installation.htm

Open HijackThis and put a check by these but DO NOT hit the Fix Checked button yet!

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://default.home/

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://default.home/

O2 - BHO: SEDP Class - {3BA765C2-08DB-4fe2-9279-311CA10D582A} - C:\WINDOWS\sehlp.dll

O3 - Toolbar: (no name) - {0E1230F8-EA50-42A9-983C-D22ABC2EED3B} - (no file)

O4 - HKLM\..\Run: [Microsoft Internet Acceleration Utility] iau.exe

O4 - HKLM\..\Run: [Internet Connection Wizard] stisvsq.exe

O4 - HKLM\..\Run: [Games Acceleration] svshost.exe

O4 - HKLM\..\Run: [Internet Mail and News] msqdevl.exe

O4 - HKLM\..\Run: [Microsoft Management Console] lssas.exe

O4 - HKLM\..\Run: [Multimedia extensions] mservice.exe

O4 - HKCU\..\Run: [iexplore] C:\WINDOWS\System32\iexplore.exe

O4 - HKCU\..\Run: [Web Service] C:\WINDOWS\system32\9343aa3c.exe

O4 - HKCU\..\Run: [CTFMON32] C:\WINDOWS\System32\CTFMON32.EXE

O4 - HKCU\..\Run: [CSRSSU] C:\WINDOWS\System32\CSRSSU.EXE

O4 - HKCU\..\Run: [Microsoft Internet Acceleration Utility] iau.exe

O4 - HKCU\..\Run: [Internet Connection Wizard] stisvsq.exe

O4 - HKCU\..\Run: [Games Acceleration] svshost.exe

O4 - HKCU\..\Run: [Internet Mail and News] msqdevl.exe

O4 - HKCU\..\Run: [Microsoft Management Console] lssas.exe

O4 - HKCU\..\Run: [Multimedia extensions] mservice.exe

Now Make sure ALL WINDOWS and BROWSERS are CLOSED and hit the Fix Checked Button!!

Reboot into SAFE MODE(F5 or F8 when restarting)
Here is a link on how to boot into Safe Mode:
http://service1.symantec.com/SUPPOR...2001052409420406?OpenDocument&src=sec_doc_nam

After restarting in Safe Mode,Configure Windows to Show All Hidden Files and Folders,this must be done after restarting in Safe Mode!!
Here is a link to help with that:
http://www.bleepingcomputer.com/forums/index.php?showtutorial=62

Locate and Delete these if they still exist:

C:\WINDOWS\System32\CSRSSU.EXE<<< Just the EXE

C:\WINDOWS\System32\CTFMON32.EXE<<< Just the EXE

C:\WINDOWS\system32\9343aa3c.exe<<< Just the EXE

C:\WINDOWS\System32\iexplore.exe<<< Just the EXE

C:\WINDOWS\sehlp.dll<<< Just the Dll

Now Open Windows Search Assistant(Click Start>>>Click Search),configure it this way:

Open the Search Assistant,
Select All Files and Folders,
Select Advanced Options,
Make sure there is a check by these 3:

Search System Folders
Search hidden files and folders
Search Subfolders

Enter these one at a time and delete all positive returns:

iau.exe
stisvsq.exe
svshost.exe
msqdevl.exe
lssas.exe
mservice.exe
Please be very careful of the names,some of these are very close to the same name as some legit Windows files!!

When finished, reboot your system again and bring it back up in normal mode. Run MSCONFIG and enable everything in the startup area. To get to MSCONFIG, click on Start -> Run -> type in MSCONFIG -> click OK.
Select the tab labeled Startup and put a Check by every box there!! Once everything is enabled, run "Hijack This!" and post a new log to this thread!!

Here is a link explaining:

http://netsquirrel.com/msconfig/

 

Hi Macuna

Welcome to TSG!

Click Here and download the the new version of Killbox and save it to your desktop.

Double-click on Killbox.exe to run it. Now put a tick by Delete on Reboot. In the "Full Path of File to Delete" box, copy and paste each of the following lines one at a time then click on the button that has the red circle with the X in the middle after you enter each file. It will ask for confimation to delete the file on next reboot. Click Yes. It will then ask if you want to reboot now. Click No. Continue with that same procedure until you have copied and pasted all of these in the "Paste Full Path of File to Delete" box.

C:\WINDOWS\sehlp.dll

C:\WINDOWS\System32\CSRSSU.EXE

C:\WINDOWS\iau.exe

C:\WINDOWS\stisvsq.exe

C:\WINDOWS\svshost.exe

C:\WINDOWS\msqdevl.exe

C:\WINDOWS\lssas.exe

C:\WINDOWS\mservice.exe

C:\WINDOWS\system32\9343aa3c.exe

C:\WINDOWS\System32\iexplore.exe

C:\WINDOWS\System32\CTFMON32.EXE

Exit the KillBox.


Run Hijack This again and put a check by these. Close ALL windows except HijackThis and click "Fix checked"

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://default.home/

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://default.home/

O2 - BHO: SEDP Class - {3BA765C2-08DB-4fe2-9279-311CA10D582A} - C:\WINDOWS\sehlp.dll

O3 - Toolbar: (no name) - {0E1230F8-EA50-42A9-983C-D22ABC2EED3B} - (no file)

O4 - HKLM\..\Run: [Web Service] C:\WINDOWS\system32\9343aa3c.exe

O4 - HKLM\..\Run: [Microsoft Internet Acceleration Utility] iau.exe

O4 - HKLM\..\Run: [Internet Connection Wizard] stisvsq.exe

O4 - HKLM\..\Run: [Games Acceleration] svshost.exe

O4 - HKLM\..\Run: [Internet Mail and News] msqdevl.exe

O4 - HKLM\..\Run: [Microsoft Management Console] lssas.exe

O4 - HKLM\..\Run: [Multimedia extensions] mservice.exe

O4 - HKCU\..\Run: [iexplore] C:\WINDOWS\System32\iexplore.exe

O4 - HKCU\..\Run: [Web Service] C:\WINDOWS\system32\9343aa3c.exe

O4 - HKCU\..\Run: [CTFMON32] C:\WINDOWS\System32\CTFMON32.EXE

O4 - HKCU\..\Run: [CSRSSU] C:\WINDOWS\System32\CSRSSU.EXE

O4 - HKCU\..\Run: [Microsoft Internet Acceleration Utility] iau.exe

O4 - HKCU\..\Run: [Internet Connection Wizard] stisvsq.exe

O4 - HKCU\..\Run: [Games Acceleration] svshost.exe

O4 - HKCU\..\Run: [Internet Mail and News] msqdevl.exe

O4 - HKCU\..\Run: [Microsoft Management Console] lssas.exe

O4 - HKCU\..\Run: [Multimedia extensions] mservice.exe

Now restart your computer.


Also after I went through all that, I noticed that you are using an old version of Hijack This so get rid of the old one and Click here to download the new one, come back here and post the log from it after you do the above.

 

Hi Cretemonster and Flrman1, thanks for the quick response. I installed Adaware SE and followed all the instructions that Cretomonster gave me, but I still get the "About:Blank" and the following when I launch I.E.
res://C:\WINDOWS\System32\shdoclc.dll/navcancl.htm

Also was I suppose delete the files that had the same name but with a some numbers and pdf after them? i.e. When I ran the search to find say iau.exe, I deletd it but there was another entry witht he same name but with extensions afer it. Was I suppose to delete them?

I will try and run the "Killbox" program as well. Thanks again.-Marlon
Logfile of HijackThis v1.98.0
Scan saved at 8:16:23 PM, on 2/5/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFREE.EXE
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\msqdevl.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Nikon\NkView6\NkvMon.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\Marlon Acuna\My Documents\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://default.home/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://default.home/
O2 - BHO: SEDP Class - {3BA765C2-08DB-4fe2-9279-311CA10D582A} - C:\WINDOWS\sehlp.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [HP CD-DVD] C:\Program Files\HP CD-DVD\Umbrella\hpcdtray.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [EPSON Stylus Photo 2200 (Copy 1)] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P32 "EPSON Stylus Photo 2200 (Copy 1)" /O5 "LPT1:" /M "Stylus Photo 2200"
O4 - HKLM\..\Run: [EPSON Stylus Photo 2200] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P23 "EPSON Stylus Photo 2200" /O6 "USB001" /M "Stylus Photo 2200"
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [Microsoft Internet Acceleration Utility] iau.exe
O4 - HKLM\..\Run: [Internet Connection Wizard] stisvsq.exe
O4 - HKLM\..\Run: [Games Acceleration] svshost.exe
O4 - HKLM\..\Run: [Internet Mail and News] msqdevl.exe
O4 - HKLM\..\Run: [Microsoft Management Console] lssas.exe
O4 - HKLM\..\Run: [Multimedia extensions] mservice.exe
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFREE.EXE"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [CSRSSU] C:\WINDOWS\System32\CSRSSU.EXE
O4 - HKCU\..\Run: [Microsoft Internet Acceleration Utility] iau.exe
O4 - HKCU\..\Run: [Internet Connection Wizard] stisvsq.exe
O4 - HKCU\..\Run: [Games Acceleration] svshost.exe
O4 - HKCU\..\Run: [Internet Mail and News] msqdevl.exe
O4 - HKCU\..\Run: [Microsoft Management Console] lssas.exe
O4 - HKCU\..\Run: [Multimedia extensions] mservice.exe
O4 - HKCU\..\Run: [CTFMON32] C:\WINDOWS\System32\CTFMON32.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\SYSTEM32\spool\drivers\w32x86\3\E_SRCV02.EXE
O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView6\NkvMon.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\Office10\EXCEL.EXE/3000
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {F229AB32-7BF9-4225-B78F-B4680AE6FC23} (Snapfish File Upload ActiveX Control) - http://www.snapfish.com/SnapfishUpload.cab

 

Hi Guys, I forgot to use latest Hijackthis on my previous email, please see version 1.99 below:

Logfile of HijackThis v1.99.0
Scan saved at 8:21:05 PM, on 2/5/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFREE.EXE
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\msqdevl.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Nikon\NkView6\NkvMon.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Marlon Acuna\My Documents\HijackThis.exe
C:\WINDOWS\iau.exe
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\WINDOWS\svshost.exe
C:\WINDOWS\lssas.exe
C:\WINDOWS\stisvsq.exe
C:\WINDOWS\mservice.exe
C:\Documents and Settings\Marlon Acuna\Local Settings\Temporary Internet Files\Content.IE5\ZQ0J39WL\hijackthis[1].exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://default.home
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://default.home
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 127.0.0.1:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = https://
O2 - BHO: SEDP Class - {3BA765C2-08DB-4fe2-9279-311CA10D582A} - C:\WINDOWS\sehlp.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [HP CD-DVD] C:\Program Files\HP CD-DVD\Umbrella\hpcdtray.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [EPSON Stylus Photo 2200 (Copy 1)] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P32 "EPSON Stylus Photo 2200 (Copy 1)" /O5 "LPT1:" /M "Stylus Photo 2200"
O4 - HKLM\..\Run: [EPSON Stylus Photo 2200] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P23 "EPSON Stylus Photo 2200" /O6 "USB001" /M "Stylus Photo 2200"
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [Microsoft Internet Acceleration Utility] iau.exe
O4 - HKLM\..\Run: [Internet Connection Wizard] stisvsq.exe
O4 - HKLM\..\Run: [Games Acceleration] svshost.exe
O4 - HKLM\..\Run: [Internet Mail and News] msqdevl.exe
O4 - HKLM\..\Run: [Microsoft Management Console] lssas.exe
O4 - HKLM\..\Run: [Multimedia extensions] mservice.exe
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFREE.EXE"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [CSRSSU] C:\WINDOWS\System32\CSRSSU.EXE
O4 - HKCU\..\Run: [Microsoft Internet Acceleration Utility] iau.exe
O4 - HKCU\..\Run: [Internet Connection Wizard] stisvsq.exe
O4 - HKCU\..\Run: [Games Acceleration] svshost.exe
O4 - HKCU\..\Run: [Internet Mail and News] msqdevl.exe
O4 - HKCU\..\Run: [Microsoft Management Console] lssas.exe
O4 - HKCU\..\Run: [Multimedia extensions] mservice.exe
O4 - HKCU\..\Run: [CTFMON32] C:\WINDOWS\System32\CTFMON32.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\SYSTEM32\spool\drivers\w32x86\3\E_SRCV02.EXE
O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView6\NkvMon.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\Office10\EXCEL.EXE/3000
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {F229AB32-7BF9-4225-B78F-B4680AE6FC23} (Snapfish File Upload ActiveX Control) - http://www.snapfish.com/SnapfishUpload.cab
O19 - User stylesheet: (file missing)
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: EpsonBidirectionalService - Unknown - C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
O23 - Service: EPSON Printer Status Agent2 - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec AntiVirus Client - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: NVIDIA Display Driver Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Sygate Personal Firewall - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe

 

Now mind you,FlrMan is the King in this world,his skills are light years ahead of mine!

Please do get the latest edition of HijackThis via the link he gave you!

Scan the System,once again and post those results here!

 

You should also make a folder for Hijack This so that it isn't running from a temp location.

 

Hi Flrman1, Cretemontser, AcaCandy, thank you for all your help, greatly appreciated. If you get this twice my apologies, it seems I hit post reply and not sure if you guys got my last email? Anyway I can access the internet but still see the bugs in the latest Hijackthis v1.99 file. Also I noticed Notepad.exe was trying to connect to w12.biz (69.50.168.250 via port 80? I copy/pasted in Word and this is what I have currently:
Logfile of HijackThis v1.99.0
Scan saved at 8:45:26 PM, on 2/5/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\WINDOWS\mservice.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFREE.EXE
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Nikon\NkView6\NkvMon.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Hijack this\hijackthis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [HP CD-DVD] C:\Program Files\HP CD-DVD\Umbrella\hpcdtray.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [EPSON Stylus Photo 2200 (Copy 1)] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P32 "EPSON Stylus Photo 2200 (Copy 1)" /O5 "LPT1:" /M "Stylus Photo 2200"
O4 - HKLM\..\Run: [EPSON Stylus Photo 2200] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P23 "EPSON Stylus Photo 2200" /O6 "USB001" /M "Stylus Photo 2200"
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [Microsoft Internet Acceleration Utility] iau.exe
O4 - HKLM\..\Run: [Internet Connection Wizard] stisvsq.exe
O4 - HKLM\..\Run: [Games Acceleration] svshost.exe
O4 - HKLM\..\Run: [Internet Mail and News] msqdevl.exe
O4 - HKLM\..\Run: [Microsoft Management Console] lssas.exe
O4 - HKLM\..\Run: [Multimedia extensions] mservice.exe
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFREE.EXE"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Microsoft Internet Acceleration Utility] iau.exe
O4 - HKCU\..\Run: [Internet Connection Wizard] stisvsq.exe
O4 - HKCU\..\Run: [Games Acceleration] svshost.exe
O4 - HKCU\..\Run: [Internet Mail and News] msqdevl.exe
O4 - HKCU\..\Run: [Microsoft Management Console] lssas.exe
O4 - HKCU\..\Run: [Multimedia extensions] mservice.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\SYSTEM32\spool\drivers\w32x86\3\E_SRCV02.EXE
O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView6\NkvMon.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\Office10\EXCEL.EXE/3000
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/virusinfo/webscan.cab
O16 - DPF: {F229AB32-7BF9-4225-B78F-B4680AE6FC23} (Snapfish File Upload ActiveX Control) - http://www.snapfish.com/SnapfishUpload.cab
O19 - User stylesheet: (file missing)
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: EpsonBidirectionalService - Unknown - C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
O23 - Service: EPSON Printer Status Agent2 - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec AntiVirus Client - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: NVIDIA Display Driver Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Sygate Personal Firewall - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe

 

Click here to download a new copy of notepad.exe. First unzip the notepad.zip file then copy the new notepad.exe file to both the C:\Windows and C:\Windows\System32 folders.


Double-click on Killbox.exe to run it. Now put a tick by Delete on Reboot. In the "Full Path of File to Delete" box, copy and paste each of the following lines one at a time then click on the button that has the red circle with the X in the middle after you enter each file. It will ask for confimation to delete the file on next reboot. Click Yes. It will then ask if you want to reboot now. Click No. Continue with that same procedure until you have copied and pasted all of these in the "Paste Full Path of File to Delete" box.

C:\WINDOWS\sehlp.dll

C:\WINDOWS\iau.exe

C:\WINDOWS\stisvsq.exe

C:\WINDOWS\svshost.exe

C:\WINDOWS\msqdevl.exe

C:\WINDOWS\lssas.exe

C:\WINDOWS\mservice.exe

Note: It is possible that Killbox will tell you that one or more files do not exist. If that happens, just continue on with all the files. Be sure you don't miss any.

Exit the KillBox.





Run Hijack This again and put a check by these. Close ALL windows except HijackThis and click "Fix checked"

O4 - HKLM\..\Run: [Microsoft Internet Acceleration Utility] iau.exe

O4 - HKLM\..\Run: [Internet Connection Wizard] stisvsq.exe

O4 - HKLM\..\Run: [Games Acceleration] svshost.exe

O4 - HKLM\..\Run: [Internet Mail and News] msqdevl.exe

O4 - HKLM\..\Run: [Microsoft Management Console] lssas.exe

O4 - HKLM\..\Run: [Multimedia extensions] mservice.exe

4 - HKCU\..\Run: [Microsoft Internet Acceleration Utility] iau.exe

O4 - HKCU\..\Run: [Internet Connection Wizard] stisvsq.exe

O4 - HKCU\..\Run: [Games Acceleration] svshost.exe

O4 - HKCU\..\Run: [Internet Mail and News] msqdevl.exe

O4 - HKCU\..\Run: [Microsoft Management Console] lssas.exe

O4 - HKCU\..\Run: [Multimedia extensions] mservice.exe

O19 - User stylesheet: (file missing)

Now restart your computer.


Click here to download CWSinstall.exe. Click on the CWSinstall.exe file and it will install CWShredder. Close all browser windows, click on the cwshredder.exe then click "Fix" (Not "Scan only") and let it do it's thing.

When it is finished restart your computer.



Go here and download Ad-Aware SE.

Install the program and launch it.

First in the main window look in the bottom right corner and click on Check for updates now then click Connect and download the latest reference files.

From main window :Click Start then under Select a scan Mode tick Perform full system scan.

Next deselect Search for negligible risk entries.

Now to scan just click the Next button.

When the scan is finished mark everything for removal and get rid of it.(Right-click the window and choose select all from the drop down menu and click Next)

Restart your computer.

 

Flrman1.

Thank you you are a genius! "This house is clean"! Thanks so much I learned alot tonight. Thank you for your patience, I am a newbie to all this. Have a great weekend!

Go Pats!

-Marlon

 

Pats?

 

You're Welcome!

Now turn off System Restore:

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

Restart your computer, turn System Restore back on and create a restore point.

To create a restore point:

Single-click Start and point to All Programs.
Mouse over Accessories, then System Tools, and select System Restore.
In the System Restore wizard, select the box next the text labeled "Create a restore point" and click the Next button.
Type a description for your new restore point. Something like "After trojan/spyware cleanup". Click Create and you're done.

Check this out for info on how to tighten your security settings and some good free tools to help prevent this from happening again.

 

The file which can install this hijack is named Runwin32.exe


Have a look around and if you find this file, delete it too. It may no longer be there though.