1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Nasty worm virus help needed

Discussion in 'Virus & Other Malware Removal' started by Warpedlax, Oct 7, 2008.

Thread Status:
Not open for further replies.
Advertisement
  1. Warpedlax

    Warpedlax Thread Starter

    Joined:
    Oct 7, 2008
    Messages:
    3
    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 13:22, on 10/7/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\Explorer.EXE
    C:\Documents and Settings\All Users\Application Data\dajwtsvs\zypupuho.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
    C:\Program Files\HP\QuickPlay\QPService.exe
    C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\AIM\aim.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\Program Files\Palm\Hotsync.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\PROGRA~1\hpq\Shared\HPQTOA~1.EXE
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
    C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
    C:\Program Files\Java\jre1.5.0_06\bin\jucheck.exe
    C:\Program Files\Steam\Steam.exe
    c:\program files\steam\steamapps\[email protected]\counter-strike\hl.exe
    C:\Program Files\Steam\GameOverlayUI.exe
    C:\WINDOWS\system32\HPZipm12.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.hp.com/
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
    O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
    O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
    O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
    O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe"
    O4 - HKLM\..\Run: [egui] "C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice
    O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
    O4 - HKCU\..\Run: [Steam] "c:\program files\steam\steam.exe" -silent
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - HKCU\..\Run: [RegistryMechanic] C:\Program Files\Registry Mechanic\RegMech.exe /H
    O4 - HKCU\..\Run: [EnStr] C:\WINDOWS\system32\zylgpkni.exe
    O4 - HKCU\..\Run: [webwinsmart] C:\WINDOWS\system32\zytovgxm.exe
    O4 - HKLM\..\Policies\Explorer\Run: [S6oLpv4Oct] C:\Documents and Settings\All Users\Application Data\dajwtsvs\zypupuho.exe
    O4 - Startup: Palm Registration.lnk = C:\Program Files\Palm\register.exe
    O4 - Global Startup: HOTSYNCSHORTCUTNAME.lnk = C:\Program Files\Palm\Hotsync.exe
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O21 - SSODL: smartwin - {70AECCFE-9DEC-FA07-0DF8-070D5E0248C7} - C:\Program Files\ghrwdk\smartwin.dll
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
    O23 - Service: Eset HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\EHttpSrv.exe
    O23 - Service: Eset Service (ekrn) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
    O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

    --
    End of file - 6979 bytes




    Combo fix log :)

    ComboFix 08-10-06.05 - user1 2008-10-07 13:24:33.12 - NTFSx86
    Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.144 [GMT -4:00]
    Running from: C:\Documents and Settings\user1\Desktop\ComboFix.exe
    * Resident AV is active


    WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
    .

    ((((((((((((((((((((((((( Files Created from 2008-09-07 to 2008-10-07 )))))))))))))))))))))))))))))))
    .

    2008-10-07 03:28 . 2008-10-07 03:28 <DIR> d-------- C:\WINDOWS\LastGood
    2008-10-07 03:27 . 2008-10-07 03:27 <DIR> d-------- C:\Program Files\ESET
    2008-10-07 03:27 . 2008-10-07 03:27 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\ESET
    2008-10-07 02:08 . 2008-10-07 02:08 <DIR> d-------- C:\Program Files\ghrwdk
    2008-10-07 02:08 . 2008-10-07 02:08 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\dajwtsvs
    2008-09-30 18:15 . 2004-03-09 00:00 1,081,616 --a------ C:\WINDOWS\system32\MSCOMCTL.OCX
    2008-09-21 20:05 . 2008-09-24 15:13 <DIR> d-------- C:\Program Files\My Faster PC
    2008-09-15 20:24 . 2008-09-15 20:26 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Lavasoft
    2008-09-15 20:21 . 2008-09-15 20:22 <DIR> d-------- C:\Program Files\Spybot - Search & Destroy
    2008-09-15 20:21 . 2008-09-15 21:37 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
    2008-09-15 20:12 . 2008-09-15 20:12 <DIR> d-------- C:\Program Files\Trend Micro
    2008-09-15 20:05 . 2008-09-15 20:05 <DIR> d-------- C:\Program Files\CleanMyPC
    2008-09-15 18:21 . 2008-09-30 15:26 <DIR> d--h----- C:\$AVG8.VAULT$
    2008-09-13 13:32 . 2008-09-13 13:32 <DIR> d---s---- C:\Documents and Settings\user1\UserData
    2008-09-11 14:30 . 2008-10-07 03:15 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\avg8
    2008-09-11 13:28 . 2008-10-07 04:13 <DIR> d-------- C:\Program Files\Steam
    2008-09-11 13:24 . 2008-09-25 22:02 <DIR> d-------- C:\Program Files\Diablo
    2008-09-11 13:24 . 2008-09-11 13:24 118,784 --a------ C:\WINDOWS\DiabUnin.exe
    2008-09-11 13:24 . 2008-09-11 13:25 5,799 --a------ C:\WINDOWS\DiabUnin.dat
    2008-09-11 13:24 . 2008-09-11 13:24 2,829 --a------ C:\WINDOWS\DiabUnin.pif

    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2008-10-07 08:20 --------- d-----w C:\Program Files\Diablo II
    2008-10-07 07:21 --------- d---a-w C:\Documents and Settings\All Users\Application Data\TEMP
    2008-09-24 19:14 21,840 ----atw C:\WINDOWS\system32\SIntfNT.dll
    2008-09-24 19:14 17,212 ----atw C:\WINDOWS\system32\SIntf32.dll
    2008-09-24 19:14 12,067 ----atw C:\WINDOWS\system32\SIntf16.dll
    2008-09-18 02:01 --------- d-----w C:\Documents and Settings\user1\Application Data\LimeWire
    2008-09-16 00:24 --------- d-----w C:\Program Files\Lavasoft
    2008-08-24 01:34 --------- d-----w C:\Program Files\World of Warcraft
    2008-07-19 02:10 94,920 ----a-w C:\WINDOWS\system32\cdm.dll
    2008-07-19 02:10 53,448 ----a-w C:\WINDOWS\system32\wuauclt.exe
    2008-07-19 02:10 45,768 ----a-w C:\WINDOWS\system32\wups2.dll
    2008-07-19 02:10 36,552 ----a-w C:\WINDOWS\system32\wups.dll
    2008-07-19 02:09 563,912 ----a-w C:\WINDOWS\system32\wuapi.dll
    2008-07-19 02:09 325,832 ----a-w C:\WINDOWS\system32\wucltui.dll
    2008-07-19 02:09 205,000 ----a-w C:\WINDOWS\system32\wuweb.dll
    2008-07-19 02:09 1,811,656 ----a-w C:\WINDOWS\system32\wuaueng.dll
    2008-07-13 03:34 94,208 ----a-w C:\WINDOWS\DIIUnin.exe
    2008-07-13 03:34 2,829 ----a-w C:\WINDOWS\DIIUnin.pif
    2008-07-13 03:15 43,520 ----a-w C:\WINDOWS\system32\CmdLineExt03.dll
    2008-07-07 20:32 253,952 ----a-w C:\WINDOWS\system32\es.dll
    .

    ((((((((((((((((((((((((((((( snapshot_2008-09-30_23.34.47.16 )))))))))))))))))))))))))))))))))))))))))
    .
    + 2008-10-07 07:28:56 10,134 ----a-r C:\WINDOWS\Installer\{3407FD83-0A2F-475E-BE94-34F1FA342C84}\callmsi.exe
    + 2008-10-07 07:28:56 136,448 ----a-r C:\WINDOWS\Installer\{3407FD83-0A2F-475E-BE94-34F1FA342C84}\egui.exe
    + 2008-07-01 12:56:22 39,944 ----a-w C:\WINDOWS\system32\drivers\eamon.sys
    + 2008-07-01 12:57:14 53,256 ----a-w C:\WINDOWS\system32\drivers\easdrv.sys
    + 2008-07-01 13:04:40 34,312 ----a-w C:\WINDOWS\system32\drivers\epfwtdir.sys
    .
    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4

    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "AIM"="C:\Program Files\AIM\aim.exe" [2006-08-01 67112]
    "Steam"="c:\program files\steam\steam.exe" [2008-09-11 1271032]
    "SpybotSD TeaTimer"="C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe" [2008-08-18 1832272]
    "RegistryMechanic"="C:\Program Files\Registry Mechanic\RegMech.exe" [2008-07-08 2828184]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "IMJPMIG8.1"="C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" [2004-08-04 208952]
    "PHIME2002ASync"="C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-04 455168]
    "PHIME2002A"="C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE" [2004-08-04 455168]
    "SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [2005-06-19 729178]
    "Cpqset"="C:\Program Files\HPQ\Default Settings\cpqset.exe" [2005-08-01 233534]
    "HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [2006-02-19 49152]
    "eabconfg.cpl"="C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe" [2005-12-22 405504]
    "QPService"="C:\Program Files\HP\QuickPlay\QPService.exe" [2005-12-12 94208]
    "SunJavaUpdateSched"="C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe" [2005-11-10 36975]
    "hpWirelessAssistant"="C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe" [2005-12-13 507904]
    "QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2007-04-27 282624]
    "iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2007-06-01 257088]
    "StartCCC"="C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2006-11-10 90112]
    "egui"="C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe" [2008-07-01 1447168]

    [HKEY_LOCAL_MACHINE\software\microsoft\windows\Currentversion\policies\explorer\Run]
    "S6oLpv4Oct"="C:\Documents and Settings\All Users\Application Data\dajwtsvs\zypupuho.exe" [2008-10-07 73728]

    C:\Documents and Settings\user1\Start Menu\Programs\Startup\
    Palm Registration.lnk - C:\Program Files\Palm\register.exe [2006-01-04 2441216]

    C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
    HOTSYNCSHORTCUTNAME.lnk - C:\Program Files\Palm\Hotsync.exe [2004-06-09 471040]
    HP Digital Imaging Monitor.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe [2006-02-19 288472]
    HP Photosmart Premier Fast Start.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe [2005-09-24 73728]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
    "smartwin"= {70AECCFE-9DEC-FA07-0DF8-070D5E0248C7} - C:\Program Files\ghrwdk\smartwin.dll [2008-10-07 155648]

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
    @=""

    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
    "%windir%\\system32\\sessmgr.exe"=
    "C:\\Program Files\\iTunes\\iTunes.exe"=
    "C:\\Program Files\\World of Warcraft\\WoW-1.12.0-enUS-downloader.exe"=
    "C:\\Program Files\\World of Warcraft\\WoW-1.12.x-to-2.0.1-enUS-patch-downloader.exe"=
    "C:\\Documents and Settings\\user1\\Desktop\\WoW-BurningCrusade-enUS-Installer-downloader.exe"=
    "C:\\Program Files\\World of Warcraft\\BackgroundDownloader.exe"=
    "C:\\Program Files\\AIM\\aim.exe"=
    "C:\\Program Files\\Starcraft\\StarCraft.exe"=
    "C:\\Program Files\\Diablo\\Diablo.exe"=
    "C:\\Program Files\\Steam\\steamapps\\[email protected]\\counter-strike\\hl.exe"=

    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
    "3724:TCP"= 3724:TCP:Blizzard Downloader: 3724

    R1 epfwtdir;epfwtdir;C:\WINDOWS\system32\DRIVERS\epfwtdir.sys [2008-07-01 34312]
    R3 HSFHWATI;HSFHWATI;C:\WINDOWS\system32\DRIVERS\HSFHWATI.sys [2005-08-22 231424]

    *Newly Created Service* - EAMON
    *Newly Created Service* - EASDRV
    *Newly Created Service* - EKRN
    *Newly Created Service* - EPFWTDIR
    .
    Contents of the 'Scheduled Tasks' folder

    2008-09-30 C:\WINDOWS\Tasks\AppleSoftwareUpdate.job
    - C:\Program Files\Apple Software Update\SoftwareUpdate.exe [2007-08-29 15:57]
    .
    - - - - ORPHANS REMOVED - - - -

    HKCU-Run-EnStr - C:\WINDOWS\system32\zylgpkni.exe
    HKCU-Run-webwinsmart - C:\WINDOWS\system32\zytovgxm.exe


    .
    ------- Supplementary Scan -------
    .
    FireFox -: Profile - C:\Documents and Settings\user1\Application Data\Mozilla\Firefox\Profiles\u3gw9x53.default\
    .

    **************************************************************************

    catchme 0.3.1361 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2008-10-07 13:26:57
    Windows 5.1.2600 Service Pack 2 NTFS

    scanning hidden processes ...

    scanning hidden autostart entries ...

    HKLM\Software\Microsoft\Windows\CurrentVersion\Run
    Cpqset = C:\Program Files\HPQ\Default Settings\cpqset.exe??????????H????|?????? ???B?????????????hLC? ??????

    scanning hidden files ...

    scan completed successfully
    hidden files: 0

    **************************************************************************
    .
    Completion time: 2008-10-07 13:28:30
    ComboFix-quarantined-files.txt 2008-10-07 17:28:23
    ComboFix2.txt 2008-10-07 06:50:35
    ComboFix3.txt 2008-10-01 03:35:52
    ComboFix4.txt 2008-09-24 19:09:51
    ComboFix5.txt 2008-10-07 17:24:12

    Pre-Run: 54,879,596,544 bytes free
    Post-Run: 54,870,413,312 bytes free

    150 --- E O F --- 2008-09-11 20:40:30

    Thanks
     
  2. cybertech

    cybertech Moderator

    Joined:
    Apr 16, 2002
    Messages:
    69,444
    Hi, Welcome to TSG!!


    [​IMG] Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version of Java components and upgrade the application. Beware it is NOT supported for use in 9x or ME and probably will not install in those systems

    Upgrading Java:
    • Download the latest version of Java Runtime Environment (JRE) 6 Update 7.
    • Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".
    • Click the "Download" button to the right.
    • Select your Platform and check the box that says: "I agree to the Java SE Runtime Environment 6 License Agreement.".
    • Click on Continue.
    • Click on the link to download Windows Offline Installation (jre-6u7-windows-i586-p.exe) and save it to your desktop. Do NOT use the Sun Download Manager..
    • Close any programs you may have running - especially your web browser.
    • Go to Start > Control Panel, double-click on Add/Remove programs and remove all older versions of Java.
    • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
    • Click the Remove or Change/Remove button.
    • Repeat as many times as necessary to remove each Java version.
    • Reboot your computer once all Java components are removed.
    • Then from your desktop double-click on the download to install the newest version.

    The P2P programs you have installed expose you to risks because of the nature of the P2P file sharing process. File sharing/P2P programs rely on members giving and gaining unrestricted access to computers across the P2P network. This practice can make you vulnerable to data and identity theft. It also exposes you to very malicious worms and trojans. You change those risky default settings to a safer configuration but the act of downloading files from an anonymous source greatly increases your exposure to infection.

    Go to add/remove programs and remove all P2P programs from your machine!


    Please download ATF Cleaner by Atribune.

    • Double-click ATF-Cleaner.exe to run the program.
    • Under Main choose: Select All
    • Click the Empty Selected button.

    Click Exit on the Main menu to close the program.




    Please download Malwarebytes Anti-Malware and save it to your desktop. alternate download link 1 alternate download link 2
    • Make sure you are connected to the Internet.
    • Double-click on Download_mbam-setup.exe to install the application.
    • When the installation begins, follow the prompts and do not make any changes to default settings.
    • When installation has finished, make sure you leave both of these checked:
      • Update Malwarebytes' Anti-Malware
      • Launch Malwarebytes' Anti-Malware
    • Then click Finish.
    • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
    • On the Scanner tab:
      • Make sure the "Perform Quick Scan" option is selected.
      • Then click on the Scan button.
    • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
    • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
    • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
    • Click OK to close the message box and continue with the removal process.
    • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
    • Make sure that everything is checked, and click Remove Selected.
    • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
    • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
    • Copy and paste the contents of that report in your next reply with a new hijackthis log.
    Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.



    Please do an online scan with Kaspersky WebScanner

    Kaspersky online scanner uses JAVA tecnology to perform the scan. If you do not have the latest JAVA version, follow the instrutions below under Upgrading Java, to download and install the latest vesion.

    • Read through the requirements and privacy statement and click on Accept button.
    • It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
    • When the downloads have finished, click on Settings.
    • Make sure the following is checked.
      • Spyware, Adware, Dialers, and other potentially dangerous programs
        [*]Archives
        [*]Mail databases
    • Click on My Computer under Scan.
    • Once the scan is complete, it will display the results. Click on View Scan Report.
    • You will see a list of infected items there. Click on Save Report As....
    • Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
    • Please post this log in your next reply.
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/756995