Is that more to your liking Telcom Guy. That is a FACTUAL statement. I have it in writing for your company. The rest of the post was my FACTUAL experience with your company. So there, I retract my "scam" statement. But the facts REMAIN.
No! I am not going to give you my ticket number!! That is PERSONAL acct information....
My phone company has MY NAME correct. I fail to see how you could have possibly gotten the wrong info when you supposedly went through the right company.
So, I got my bill written off... I should be happy... how many other incorrect bills did you send out??? People have every right to question bills from companies for services the never received. Haven't you noticed all these people say they didn't receive any service. I am inclined to believe them over your company, since my experience tells me they are telling the truth.
I am making such a BIG deal out of this b/c it has happened to me before... Or rather my husband. Remeber the "Jamaican" fortune teller that used to advertise in the middle of the night??? My husband got a bill from her company. Right from the word GO they were threatening legal action, on the first billing (just like Y'all do!). Here was their problem: My husband has NEVER had a phone, or any other utility in his name. (Yet they claimed to use the same technology as you.) He has no bills in his name. Second problem, the phone number this was billed to had been SHUTOFF 4 YEARS BEFORE the transaction was said to have occured. So, lets ask ourselves a question, where else would they have gotten his name from?? Hmmm, MAYBE a telemarketing list seems real obvious to me!!!
Now I wonder where that Jamaican woman went to??? JAIL for BILLING FRAUD. It was on the national news. I DID get a letter from the Florida State Att. Gen.'s office stating that this would not be on my husband's credit report AS IT DID NOT HAPPEN.
To Everyone else on this that reads this:
ask yourself these questions:
what time of day was this transaction said to have happened and what day?
Weird time on a work night?
How many other companies threaten you with legal action on first contact?
For me, only these two.
Double check YOUR phone carriers bill. Is there a corresponding charge?
not for me.
Call your phone carrier. Was this call made, maybe it hasn't been billed yet?
Nope.
What do they suggest you do about it?
Mine said to contact the FTC, State Attorney general, and credit Bureaus. I did just that.
Take a peekie boo at the FTC's website (ftc.gov), what do they say about fraudulent billing with internet companies? Does anything seem similar?
Rang clear as a bell for me.
When i told these guys I had done that I IMMEDIATELY got back an e mail apologising for THEIR "mistake."
Now put it all together, what do you get? Go with the obvious.
These are reasonable and legitimate questions for someone to ask themselves when they get a bill for a company they have never heard of before.
In closing, I'm sure the Jamaican lady had plenty of other correct billing.
I worry about other people, it upsets me to see others get taken advantage of... Especially, seniors. They would just pay it, never ask, because they don't WANT to think poorly of anyone or anything. This stuff makes me absolutely INDIGNANT.
