naturally speaking dragon wont install needs runtime ++

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fcolgan

Thread Starter
Joined
Jul 20, 2007
Messages
34
this is my problem in a nutshell.
I bought Naturally Speaking #10 and can't get it on my computer.
Started process 10/03/2010 08:18 PM
Dragon NaturallySpeaking 10 wont install without visual c+++ rutime installed.. I see that visual c+++ for Dragon is in my windows uninstall box but apparently dragon cant find it.
Continued trying 10/06/2010 05:43 AM
Okay (ater reading some help information) I restored my system to the day before I first tried to install Dragon and i watched Runtime install and then it progressed to start installing Dragon and stopped with the statement [runtime must be installed before you can install Dragon] did it install runtime and hide it from the Dragon? I dont get it? why cant it see the Visual C+++runtime. i keep getting the same answer. [Visual C ++ Runtime must be installed before Dragon Naturally Speaking installation. Please run setup.exe from the installation source.] what is the source i tried the cd and it didnt do it.
HELP


my computer Details
Product 10 Standard
Category Error Message
Created Date 10/03/2010 07:34 PM
Updated 10/14/2010 12:34 AM
Status Auto Closed
Operating System Windows 7 64 bit
Contact Information:

As you can see i have been fighting this for three months and still have not gotten an answer.
thanks


Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Home Premium , 64 bit
Processor: AMD Phenom(tm) II X6 1055T Processor, AMD64 Family 16 Model 10 Stepping 0
Processor Count: 6
RAM: 4093 Mb
Graphics Card: ATI Radeon HD 5700 Series, 1024 Mb
Hard Drives: C: Total - 953766 MB, Free - 792396 MB;
Motherboard: Gigabyte Technology Co., Ltd., GA-770T-USB3, x.x,
Antivirus: AVG Anti-Virus Free, Updated and Enabled
 
Joined
Sep 13, 2010
Messages
628
Just a stab in the dark: Right-click on your setup.exe file and install it as Administrator and see if this works.

Good luck
Ray
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
82,479
Dragon Naturally Speaking 11 is out now, and in 4 versions - Home, Premium, Professional, Legal.

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fcolgan

Thread Starter
Joined
Jul 20, 2007
Messages
34
I tried it and it didnt work, the manufactor says that I may have to reinstall windows to solve the problem. thanks
 
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