I installed NAV 2003 at the end of last year and have been quite happy with it, until last weekend.
I decided to do a System Restore after running a video edit program for a few days, and having a few graphics problems. The Restore went well until I restarted the machine and NAV informed me that AutoProtect could not be started.
I guessed that the last virus updates had been rolled back out, and ran the NAV LiveUpdate to get things back on track. More than 5Mb of downloads later (on a dial-up modem connection) I restarted the computer to find that nothing had improved, NAV still wouldn't run. I checked the Symantec site to see if I could find an answer, and it seems they are aware of a problem with NAV 2003 and System Restore. They suggest an uninstall of NAV followed by a few manual Registry adjustments and a reinstall of NAV. This obviously required another run of Live Update and a further 2.5 Mb download.
Things now seem to be working well, but I shall think twice about using System Restore again. The older version of NAV that I had before had always coped well with restores, it seems that Symantec have taken a backward step.
Chris P
I decided to do a System Restore after running a video edit program for a few days, and having a few graphics problems. The Restore went well until I restarted the machine and NAV informed me that AutoProtect could not be started.
I guessed that the last virus updates had been rolled back out, and ran the NAV LiveUpdate to get things back on track. More than 5Mb of downloads later (on a dial-up modem connection) I restarted the computer to find that nothing had improved, NAV still wouldn't run. I checked the Symantec site to see if I could find an answer, and it seems they are aware of a problem with NAV 2003 and System Restore. They suggest an uninstall of NAV followed by a few manual Registry adjustments and a reinstall of NAV. This obviously required another run of Live Update and a further 2.5 Mb download.
Things now seem to be working well, but I shall think twice about using System Restore again. The older version of NAV that I had before had always coped well with restores, it seems that Symantec have taken a backward step.
Chris P