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Discussion in 'All Other Software' started by matz, Oct 11, 2003.

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  1. matz

    matz Thread Starter

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    Oct 11, 2003
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    Hello to all.

    After downloading & installing the latest NAV update I was asked to reboot. After doing so my desktop came on no prob but it took about a minute & a half for my comp to log on to the net and become generally functional as oppose to the usual 15 seconds.

    I uninstalled NAV and the comp rebooted no probs. I reinstalled it and the booting problem happened again. Any thoughts?

    The latest NAV update is called " common client"

    Has anyone else experience these problems? I'm running win xp pro sp1. Is it NAV? Is it the OS?

    HELP!!!!!!!!!!!!!

    b.t.w., I tried the fix on the Symantec web site but to no avail.


    Matz
     
  2. BillC

    BillC

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    May 28, 2003
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    Hey Matz,

    When you said you tried the "fix", is this the page you used?
     
  3. weeGeordie

    weeGeordie

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    Did you try a normal shutdown and reboot after you experienced the slow connect time? I'm wondering if there was something in runonce to complete the update.
     
  4. DVOM

    DVOM

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    I don't update anything in NAV except the virus definitions. I avoid potential problems that way.
     
  5. weeGeordie

    weeGeordie

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    It seems your having probems now. I would recommend bringing the product up to it's current supported maintenance levels before trying to proceed with anymore problem determination.
     
  6. matz

    matz Thread Starter

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    No. There was no error message during installation.

    Matz
     
  7. matz

    matz Thread Starter

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    Does anyone know of a complete NAV removal tool? One that leaves no traces of NAV on the computer.

    Matz
     
  8. matz

    matz Thread Starter

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    It seems like the smart thing to do. But isn't "common client" part of the package?

    Matz
     
  9. matz

    matz Thread Starter

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    Yes I did, several times infact. I uninstalled & reinstalled NAV 3 times and after each and every time I did live updated, the problem reoccured.

    Matz
     
  10. DVOM

    DVOM

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    matz, yes it is part of the package. Seems it keeps the various NAV components working together.

    Mine works fine without updating it. A google search showed several forum posts of people having problems with updating common client.

    Personally, I always shut off live update and get my virus defs from here:

    http://securityresponse.symantec.com/avcenter/download/pages/US-N95.html
     
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