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Navapsvc.exe - application error... HELP!!!

Discussion in 'Windows XP' started by krnstyle, Sep 3, 2004.

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  1. krnstyle

    krnstyle Thread Starter

    Joined:
    Sep 3, 2004
    Messages:
    1
    i get THIS error

    while my comp is shutting down or restarting

    **Navapsvc.exe - application error 0x0040a31e" referenced memory at "0x00." The memory could not be read**.

    it takes me 2min to shut it down also.


    thanks
     
  2. BTS '76

    BTS '76

    Joined:
    Dec 7, 2002
    Messages:
    791
    I couldn't find anything on your exact error, except that it is a file associated with norton antivirus, you may wanna visit their site or call customer service for advice on what to do.

    symantec
     
  3. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    You could try running live update to see if there are any patches available

    Or you could try uninstalling and then reinstalling the software
     
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