Naver LIne problems

[korat2000]

I have this IM program from Naver Line which basically is for mobile phones but there is also a version for PC ( Wndows and Win 8 ). I am running Windows 7 and the problem is that I can not send or receive files ( photos or any thing else )
and I can not make calls either. IM,s do go through and do get to me but nothing else.
.
When I try to send a file all I get is unable to send and when a file is sent to me it does not come through. The program
runs well enough on the mobile phone.

There is nothing about it in the help on the Naver web site and there is no way to contact their support only basic FAQ.

Any ideas would be greatly appreciated.

Thanks

 

[joe957]

Cannot help with getting it to work on Windows 7. Looks like they only made it for Windows 8.

But, as far as contacting them. Going to their corporate page, I came up with the following.

Hope this helps.

https://contact.line.me/en/

 

[korat2000]

Yes I tried that one 3 days ago but no one is answering. I cant help thinking that maybe some registry entry is the
cause of the problem but it not really possible to go through almost 2000 registry entries that have the word "line"
included. Having said that there are 0 entries that have "naver line" included

 

[2twenty2]

Also receiving help here - http://www.computing.net/answers/windows-7/problems-with-im-program-naver-line/18566.html

 

[jmatt]

Here are comments from the Softpedia link.

http://www.softpedia.com/get/Mobile-Phone-Tools/Others/Naver-LINE.shtml

What they don't explain anywhere, is that you MUST have already registered with a mobile device prior to using the desktop version. If you don't own a cell phone (I don't), then you will not be able to log onto LINE just using your desktop pc. Very poorly implemented in my opinion. This needs fixing.

 

[korat2000]

I am already registered with my cell phone actually long before I used the desktop version. If i was not registered , as you say, I would not be able to log in and use LINE. I have another idea though - I will install LINE on my laptop and see if
I still have the problem - if not then maybe something is not right on my desktop although it did work a few months
ago on the desktop.