The previously owned Gateway SD400 notebook computer that I'm working on for resale is CMOS protected. I've read several articles about these machines: the CMOS battery is at the bottom, right? And, if this is a slightly older model, may even be soldered to the mobo? I just need to get in and remove the battery long enough for it to reset. For those who don't know, I work for a pawn shop that provides loans on computers (as well as just about everything but the kitchen sink...although, I think...never mind) and many people who "claim" they will be back to pick up their items end up being items we own out of default on the payments. This machine should never have been loaned onapparently it wasn't even turned on to see if it worked! ANYWAY,... on this model Gateway, is the CMOS battery at the bottom which can be seen through the holes in the plastic. If it is, it looks like major surgery... I love notebooks but they're a real pain to take apart. Thanks for any help.