Need a Mouse driver (has some probs see desc)

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Smeltium

Thread Starter
Joined
Jun 14, 2021
Messages
4
So my mouse driver corrupted or (missing idk) i need to download a new one
but my mouse manufacturer (HP) doesnt have it (the mouse retired)
Mouse: HP Optical Mouse (USB)
Tech Support Guy System Info Utility version 1.0.0.9
OS Version: Microsoft Windows 10 Home, 64 bit, Build 18363, Installed 20200707224043.000000+330
Processor: Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz, Intel64 Family 6 Model 142 Stepping 9, CPU Count: 4
Total Physical RAM: 4 GB
Graphics Card: Radeon(TM) 520
Hard Drives: C: 916 GB (738 GB Free); D: 14 GB (1 GB Free);
Motherboard: HP 832B, ver 23.46, s/n PGNEPM3MY9138L
System: Insyde, ver HPQOEM - 0, s/n CND7329MQB
Antivirus: Windows Defender, Disabled
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
84,070
Most computer mice are plug-and-play and do not require installing a third-party driver.
Is your HP optical mouse a wired one or a wireless one?
Does it use a round PS/2 port or a rectangular USB port?
Have you considering buying a new mouse?
A Logitech brand model is what I recommend.


THIS is the HP support site that's assigned to your HP 15-bs013nx Notebook PC.
You should add and save this site in your browser favorites/bookmarks list so you can quickly refer to it when needed.


You should consider adding another 4 GB of RAM to the 4 GB that came in your notebook and run it with 8 GB.
4 GB is not enough RAM to run Windows 10 and its installed apps.
If computing functions seem to be at a turtle pace at times, that's the main reason why.

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Last edited:

plodr

Liz
Joined
Jun 27, 2014
Messages
25,220
Try another mouse. I haven't installed any mouse drivers nor software in decades.
Frank, the mouse is an HP connected by USB.
Mouse: HP Optical Mouse (USB)
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
84,070
I guess I need to clean my glasses and drink more coffee. 🤓 ☕
 

plodr

Liz
Joined
Jun 27, 2014
Messages
25,220
Love the cup of coffee. Frank. :coffee: Despite my drinking enormous amounts of coffee, I miss quite a lot. (I can see better since cataract surgery so I can not blame it on my eyesight!)
 
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