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need any help

Discussion in 'Windows XP' started by angelawimo, Jan 30, 2007.

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  1. angelawimo

    angelawimo Thread Starter

    Joined:
    Jan 30, 2007
    Messages:
    12
    Hello
    I am new and not sure if this the right forum.
    i share this pc with my hubby and daughter.
    my spouse is the main user of the pc .
    im into online gaming and email and web browsing.
    I cant seem to keep things working on my side of this pc.
    i do have admin prive
    is there anything i can do.
    the pc has all the spybot s/d
    adaware, crap cleaner zone alarm and avg free antivirus which he keeps updated
    regulary.
    thanks for any and all help
    Angels
     
  2. angelawimo

    angelawimo Thread Starter

    Joined:
    Jan 30, 2007
    Messages:
    12
    Hijack this log
    Logfile of HijackThis v1.99.1
    Scan saved at 9:33:55 PM, on 1/30/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Digital Media Reader\shwiconem.exe
    C:\WINDOWS\system32\sstray.exe
    C:\WINDOWS\zHotkey.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\WINDOWS\system32\RUNDLL32.EXE
    C:\Program Files\Java\jre1.6.0\bin\jusched.exe
    C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
    C:\PROGRA~1\AVANTB~1\avant.exe
    C:\DOCUME~1\MOMMY\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R3 - Default URLSearchHook is missing
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [SunKistEM] C:\Program Files\Digital Media Reader\shwiconem.exe
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [nForce Tray Options] sstray.exe /r
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [CHotkey] zHotkey.exe
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
    O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0\bin\jusched.exe"
    O4 - HKCU\..\Run: [IncrediMail] C:\Program Files\IncrediMail\bin\IncMail.exe /c
    O4 - Global Startup: Kodak EasyShare software.lnk.disabled
    O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
    O4 - Global Startup: KODAK Software Updater.lnk.disabled
    O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
    O16 - DPF: Video Poker - http://download2.games.yahoo.com/games/clients/y/vpt0_x.cab
    O16 - DPF: Yahoo! Blackjack - http://download2.games.yahoo.com/games/clients/y/jt0_x.cab
    O16 - DPF: Yahoo! Checkers - http://download2.games.yahoo.com/games/clients/y/kt4_x.cab
    O16 - DPF: Yahoo! Poker - http://download.games.yahoo.com/games/clients/y/pt3_x.cab
    O16 - DPF: Yahoo! Pool 2 - http://download2.games.yahoo.com/games/clients/y/poti_x.cab
    O16 - DPF: Yahoo! Spades - http://download2.games.yahoo.com/games/clients/y/st3_x.cab
    O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://help.bellsouth.net/sdccommon/download/tgctlcm.cab
    O16 - DPF: {01118A01-3E00-11D2-8470-0060089874ED} (SupportSoft Script Runner Class) - https://password.bellsouth.net/sdccommon/download/tgctlsr.cab
    O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - http://zone.msn.com/binFrameWork/v10/StagingUI.cab53083.cab
    O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
    O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
    O16 - DPF: {0EC4C9E3-EC6A-11CF-8E3B-444553540000} (WaveTab Control) - http://www.riffinteractive.com/setup/RiffLick.cab
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://downloads.ewido.net/ewidoOnlineScan.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/yinst/yinst_current.cab
    O16 - DPF: {339234B4-4E14-4280-B8B4-8BAE5AF99063} (Chess Object) - http://zone.msn.com/bingame/zpagames/zpa_kqrp.cab53083.cab
    O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (ZoneBuddy Class) - http://zone.msn.com/BinFrameWork/v10/ZBuddy.cab53083.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://ozinmyland.spaces.live.com//PhotoUpload/MsnPUpld.cab
    O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - http://zone.msn.com/binframework/v10/ZPAChat.cab53083.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1108911313984
    O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamespyarcade.com/software/launch/alaunch.cab
    O16 - DPF: {9732FB42-C321-11D1-836F-00A0C993F125} (mhLabel Class) - http://pcpitstop.com/mhLbl.cab
    O16 - DPF: {9B03C5F1-F5AB-47EE-937D-A8EDA626F876} (Anonymizer Anti-Spyware Scanner) - http://download.zonelabs.com/bin/promotions/spywaredetector/WebAAS.cab
    O16 - DPF: {9BDF4724-10AA-43D5-BD15-AEA0D2287303} (ZPA_TexasHoldem Object) - http://zone.msn.com/bingame/zpagames/zpa_txhe.cab53083.cab
    O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab53083.cab
    O16 - DPF: {CAC181B0-4D70-402D-B571-C596A47D0CE0} (CBankshotZoneCtrl Class) - http://zone.msn.com/bingame/zpagames/zpa_pool.cab42858.cab
    O16 - DPF: {D6526FE0-E651-11CF-99CB-00C04FD64497} (Microsoft MSChat Control Object) - http://www.riffinteractive.com/setup/MSChatOCX.Cab
    O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (StadiumProxy Class) - http://zone.msn.com/binframework/v10/StProxy.cab53852.cab
    O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://driveragent.com/files/driveragent.cab
    O16 - DPF: {EFAEF0E4-F044-4D57-9900-1C3FF18524C9} (AV Class) - http://pcpitstop.com/antivirus/PitPav.cab
    O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
     
  3. Old Rich

    Old Rich

    Joined:
    Jan 17, 2003
    Messages:
    10,254
    What problems are you having?
     
  4. angelawimo

    angelawimo Thread Starter

    Joined:
    Jan 30, 2007
    Messages:
    12
    downloading the latest versons macromedia flash and guicktime.
    thanks rich for your help
     
  5. Old Rich

    Old Rich

    Joined:
    Jan 17, 2003
    Messages:
    10,254
    What happens when you try to download . .
     
  6. angelawimo

    angelawimo Thread Starter

    Joined:
    Jan 30, 2007
    Messages:
    12
    i get error messages
     
  7. Old Rich

    Old Rich

    Joined:
    Jan 17, 2003
    Messages:
    10,254
    What do the error messages say? . . have you tried saving the download to your hard drive and installing from there?
     
  8. angelawimo

    angelawimo Thread Starter

    Joined:
    Jan 30, 2007
    Messages:
    12
    can you get me there?
     
  9. angelawimo

    angelawimo Thread Starter

    Joined:
    Jan 30, 2007
    Messages:
    12
    have saved them
     
  10. angelawimo

    angelawimo Thread Starter

    Joined:
    Jan 30, 2007
    Messages:
    12
    dont know where they went.. sorry
     
  11. Old Rich

    Old Rich

    Joined:
    Jan 17, 2003
    Messages:
    10,254
    Download again . . when you get the download box, select Save . . then browse to your desktop and save there . . the exicute from the desktop
     
  12. angelawimo

    angelawimo Thread Starter

    Joined:
    Jan 30, 2007
    Messages:
    12
    ok will try again
    thank you
     
  13. angelawimo

    angelawimo Thread Starter

    Joined:
    Jan 30, 2007
    Messages:
    12
    Quicktime
    hkey_local_machine\software\classes\quicktimeplayerlib.
    quicktime player app\clsid
    verify that you have sufficient access that key or
     
  14. angelawimo

    angelawimo Thread Starter

    Joined:
    Jan 30, 2007
    Messages:
    12
    contact your support personel..
    hope this helps
     
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