Need Compaq model number

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RonaldWalcott

Thread Starter
Joined
Nov 5, 2011
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2
Compaq D51C/P2A/40/p256cUS; serial no. =6X2C-KN8Z-K05A. My Multimedia audio controller and SCSI controler are corupt (yellow triangle) and I get no sound. I need to get the correct driver. Specifics =
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Ultimate, 32 bit
Processor: Intel(R) Pentium(R) 4 CPU 2.00GHz, x86 Family 15 Model 2 Stepping 7
Processor Count: 1
RAM: 503 Mb
Graphics Card: Standard VGA Graphics Adapter, 2 Mb
Hard Drives: C: Total - 19345 MB, Free - 10316 MB;
Motherboard: Compaq, 07E8h
Antivirus: None

Help would be appreciated
 

dustyjay

Jay
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Jan 23, 2003
Messages
12,661
The model number should be right on the front of the computer. Go to www.hp.com select support and drivers, input the model number from the front of the computer. It should take you to the correct page to download all the drivers for your computer.
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,252
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Ultimate, 32 bit
Processor: Intel(R) Pentium(R) 4 CPU 2.00GHz, x86 Family 15 Model 2 Stepping 7
Processor Count: 1
RAM: 503 Mb
Graphics Card: Standard VGA Graphics Adapter, 2 Mb
Hard Drives: C: Total - 19345 MB, Free - 10316 MB;
Motherboard: Compaq, 07E8h
Antivirus: None
It appears to me that you've installed Windows 7 Ultimate(32-bit) in a very old HP/Compaq computer - which now has a number of devices that don't work because the drivers didn't get installed.

There should be a sticker that has a product number on it. Advise what it is.

You may have a Compaq EVO D51C, but that's not confirmed yet.

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SUEOHIO

SUE
Joined
Jan 30, 2007
Messages
3,754
I dont know how its even running windows 7 at all on 503mb of ram if thats the correct number.And having no antivirus installed is just asking for a lot of problems down the road. Theres a lot of good free ones out there that can be downloaded and installed.If the computer is that old as was mentioned there may not even be windows 7 drivers for it.
 

RonaldWalcott

Thread Starter
Joined
Nov 5, 2011
Messages
2
Dustyja: No the model no. was not on the front of the computer, but I found it in a window supplied by Windows 7. Then I went to the HP site that you suggested, but on entering the model no. I can see that HP (Compaq) has not up dated the driver for Windows 7, they only go as far as XP. I originally had XP on the machine but the internet connection was curupt and I couldn't get to the HP side to get XP clean XP drivers.

Now the question is, can I keep Windows 7, that works beautifully except for audio and get a driver work-around for the two audio drivers that I need?

flavalee: You are right, it is an old computer, but it still works so well.

Sueohio: Yes, you are right, I certainly need anti virus; if I can get the audio running that's my very next step.

My thanks to you three for the replay. Any ideas for a work around. If not I will go back to XP, but I do not really want to.

rw
 

SUEOHIO

SUE
Joined
Jan 30, 2007
Messages
3,754
You are welcome.If theres no drivers at all listed for windows 7 for that model its not going to run right.Going back to windows xp might be your only option and hopefully the drivers for the internet will work properly this time so that you can get all of the correct xp drivers needed.Yes you can keep windows 7 but finding audio drivers for it might be a lesson in futility.If the computer supports it putting more ram in will help matters greatly and it will run a lot faster.
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,252
Go here to load and run the CRUCIAL system scanner.

Once it's done and displays the results webpage, copy and save and submit the webpage link so we can look at it.

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Go to Control Panel - Device Manager.

Advise what's listed in these headings:

Display Adapters

Network Adapters

Other Devices

Sound Video And Game Controllers


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Go to Start - All Programs - Accessories - System Tools - System Information.

When the window appears, highlight System Summary in the left pane.

Advise what's listed in these headings in the right pane:

System Manufacturer

System Model


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