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Need Compaq model number

Discussion in 'Hardware' started by RonaldWalcott, Nov 5, 2011.

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  1. RonaldWalcott

    RonaldWalcott Thread Starter

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    Compaq D51C/P2A/40/p256cUS; serial no. =6X2C-KN8Z-K05A. My Multimedia audio controller and SCSI controler are corupt (yellow triangle) and I get no sound. I need to get the correct driver. Specifics =
    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 7 Ultimate, 32 bit
    Processor: Intel(R) Pentium(R) 4 CPU 2.00GHz, x86 Family 15 Model 2 Stepping 7
    Processor Count: 1
    RAM: 503 Mb
    Graphics Card: Standard VGA Graphics Adapter, 2 Mb
    Hard Drives: C: Total - 19345 MB, Free - 10316 MB;
    Motherboard: Compaq, 07E8h
    Antivirus: None

    Help would be appreciated
     
  2. dustyjay

    dustyjay

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    The model number should be right on the front of the computer. Go to www.hp.com select support and drivers, input the model number from the front of the computer. It should take you to the correct page to download all the drivers for your computer.
     
  3. flavallee

    flavallee Trusted Advisor

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    It appears to me that you've installed Windows 7 Ultimate(32-bit) in a very old HP/Compaq computer - which now has a number of devices that don't work because the drivers didn't get installed.

    There should be a sticker that has a product number on it. Advise what it is.

    You may have a Compaq EVO D51C, but that's not confirmed yet.

    --------------------------------------------------------
     
  4. SUEOHIO

    SUEOHIO

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    I dont know how its even running windows 7 at all on 503mb of ram if thats the correct number.And having no antivirus installed is just asking for a lot of problems down the road. Theres a lot of good free ones out there that can be downloaded and installed.If the computer is that old as was mentioned there may not even be windows 7 drivers for it.
     
  5. RonaldWalcott

    RonaldWalcott Thread Starter

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    Dustyja: No the model no. was not on the front of the computer, but I found it in a window supplied by Windows 7. Then I went to the HP site that you suggested, but on entering the model no. I can see that HP (Compaq) has not up dated the driver for Windows 7, they only go as far as XP. I originally had XP on the machine but the internet connection was curupt and I couldn't get to the HP side to get XP clean XP drivers.

    Now the question is, can I keep Windows 7, that works beautifully except for audio and get a driver work-around for the two audio drivers that I need?

    flavalee: You are right, it is an old computer, but it still works so well.

    Sueohio: Yes, you are right, I certainly need anti virus; if I can get the audio running that's my very next step.

    My thanks to you three for the replay. Any ideas for a work around. If not I will go back to XP, but I do not really want to.

    rw
     
  6. SUEOHIO

    SUEOHIO

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    You are welcome.If theres no drivers at all listed for windows 7 for that model its not going to run right.Going back to windows xp might be your only option and hopefully the drivers for the internet will work properly this time so that you can get all of the correct xp drivers needed.Yes you can keep windows 7 but finding audio drivers for it might be a lesson in futility.If the computer supports it putting more ram in will help matters greatly and it will run a lot faster.
     
  7. dustyjay

    dustyjay

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  8. flavallee

    flavallee Trusted Advisor

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    Go here to load and run the CRUCIAL system scanner.

    Once it's done and displays the results webpage, copy and save and submit the webpage link so we can look at it.

    ---------------------------------------------------------

    Go to Control Panel - Device Manager.

    Advise what's listed in these headings:

    Display Adapters

    Network Adapters

    Other Devices

    Sound Video And Game Controllers


    ---------------------------------------------------------

    Go to Start - All Programs - Accessories - System Tools - System Information.

    When the window appears, highlight System Summary in the left pane.

    Advise what's listed in these headings in the right pane:

    System Manufacturer

    System Model


    --------------------------------------------------------
     
  9. dustyjay

    dustyjay

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    BTW @ flavallee, an early Happy Birthday to you .
     
  10. flavallee

    flavallee Trusted Advisor

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    Thanks! 59 and holding. :D

    -----------------------------------------------------
     
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