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Need help after virus

Discussion in 'General Security' started by BillHates, May 4, 2010.

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  1. BillHates

    BillHates Thread Starter

    Joined:
    Aug 25, 2002
    Messages:
    275
    I am sorry but I don't know where to put this....It involves security/windows/internet!

    Ok. This is for my father's computer which is a HP Pavilion XT963 desktop computer. It was hit with a fake AVG-ish anti-virus virus/malware. I manage to clean most of the mess (I used Malwarebytes/Avira/Spyware/Smitfreudfix/Combofix/Spybot) but now the firewall and security center will not start. When I checked the status in the services it says stopped.

    When I click on the Windows Firewall icon in the control panel. I am met with a message like this..."Windows firewall settings cannot be displayed because the associated service is not running. Do you want to start the Windows Firewall/Internet Connection Sharing (ICS) service?" I click yes on the message and I get another message that goes like this "Windows cannot start "Windows Firewall/Internet Connection Sharing (ICS) service." So I go into the services and try to turn on the firewall...And bam I get a "error 1068: the dependency service or group failed to start". So I am at a dead end and frustrated.

    Here's some pictures...
    This is my father's computer. This is what shows up for security center.
    [​IMG]

    And here's what mine looks like.
    [​IMG]

    I also noticed it has affected broswers (firefox and IE) on my dad's computer. It will not show certain images/backgrounds.
    Here's what the start pages look like Firefox is first and IE is second.
    [​IMG]
    [​IMG]

    Now here's what it is suppose to look like on my computer (just firefox)
    [​IMG]

    Here's what my gmail account looks like on my fathers computer
    [​IMG]

    And here is what it is suppose to look like..
    [​IMG]

    So yeah. Any help with this would be awesome. I haven't slept in 2 days so whoever helps me will be a savior.
     
  2. antech

    antech Banned

    Joined:
    Feb 23, 2010
    Messages:
    1,427
    Consider running sfc /scannow.
    The files must have been corrupted by the virus
     
  3. perfume

    perfume Banned

    Joined:
    Sep 12, 2008
    Messages:
    2,011
    Content removed - dodgy site
     
  4. antech

    antech Banned

    Joined:
    Feb 23, 2010
    Messages:
    1,427
    May we present the poster with Kaspersky,perfume?
     
  5. BillHates

    BillHates Thread Starter

    Joined:
    Aug 25, 2002
    Messages:
    275
    I'm trying the sfc scan right now.

    Should I be on the admin or the profile that this has happened on to clean malware out? I am just asking.

    The error1068.org isn't working for me. They have a broken link for the repair tool.
     
  6. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    115,860
    First Name:
    Karen
    Please do not post links to dodgy sites. If you can't check sites to verify they're good then don't post links to them.
     
  7. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    115,860
    First Name:
    Karen
    BillHates,

    Please do not start multiple threads for the same issue. I've closed all the others and only left the one in the Malware Removal forum open where I've posted instructions for you.
     
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