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New Need help cleaning computer please

Discussion in 'Virus & Other Malware Removal' started by elizbeth, Nov 27, 2017.

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  1. elizbeth

    elizbeth Thread Starter

    Jun 12, 2004
    My laptop has become very slow. It lags when trying to open apps and when booting. I have run Avast and Malwarebytes. Both found problems and were quarantined. Computer still seems slow.

    Tech Support Guy System Info Utility version
    OS Version: Microsoft Windows 10 Home, 64 bit
    Processor: Intel(R) Core(TM) i7-4510U CPU @ 2.00GHz, Intel64 Family 6 Model 69 Stepping 1
    Processor Count: 4
    RAM: 8100 Mb
    Graphics Card: Intel(R) HD Graphics Family, 1024 Mb
    Hard Drives: C: 888 GB (766 GB Free); D: 24 GB (21 GB Free);
    Motherboard: LENOVO, Lenovo Edge 15
    Antivirus: Avast Antivirus, Enabled and Updated
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