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Need Help Cleaning! (hijackthis)

Discussion in 'Virus & Other Malware Removal' started by Merlin_Oak, Apr 1, 2004.

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  1. Merlin_Oak

    Merlin_Oak Thread Starter

    Joined:
    Apr 1, 2004
    Messages:
    5
    I've been cleaning my sister's computer. However, I am having trouble getting a few things off. The symptoms are some folders that won't delete and a TopFiveSearch bar popping up in the browser. Can anyone help me get rid of any and all of this?

    Logfile of HijackThis v1.97.7
    Scan saved at 4:02:11 PM, on 4/1/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\kernel32.exe
    C:\WINDOWS\soundman.exe
    C:\WINDOWS\Wast.exe
    C:\WINDOWS\System32\wjview.exe
    C:\Program Files\websearch\websearch.exe
    C:\WINDOWS\System32\PackethSvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\wanmpsvc.exe
    C:\Program Files\BitTorrent\btdownloadgui.exe
    C:\Program Files\burst\burst.exe
    C:\Program Files\burst\btdownloadheadless.exe
    C:\Program Files\burst\btdownloadheadless.exe
    C:\Program Files\burst\btdownloadheadless.exe
    C:\Program Files\burst\btdownloadheadless.exe
    C:\Program Files\Yahoo!\Messenger\YPager.exe
    C:\PROGRA~1\Yahoo!\MESSEN~1\YServer.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\Sean H\Local Settings\Temp\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R3 - Default URLSearchHook is missing
    N2 - Netscape 6: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%206%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Sean H\Application Data\Mozilla\Profiles\default\d8fnnqz1.slt\prefs.js)
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0 - (no file)
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B - (no file)
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {65C8C1F5-230E-4DC9-9A0D-F3159A5E7 - (no file)
    O2 - BHO: (no name) - {65C8C1F5-230E-4DC9-9A0D-F3159A5E77 - (no file)
    O2 - BHO: (no name) - {65C8C1F5-230E-4DC9-9A0D-F3159A5E777 - (no file)
    O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O2 - BHO: (no name) - {BDF6CE3D-F5C5-4462-9814-3C8EAC330CA8} - C:\WINDOWS\AdRoar.dll
    O2 - BHO: (no name) - {E0F0E0E1-5D45-11D4-BC00-2DCC7330 - (no file)
    O2 - BHO: (no name) - {E0F0E0E1-5D45-11D4-BC00-2DCC73302 - (no file)
    O2 - BHO: (no name) - {E0F0E0E1-5D45-11D4-BC00-2DCC73302D - (no file)
    O2 - BHO: (no name) - {E0F0E0E1-5D45-11D4-BC00-2DCC73302D7 - (no file)
    O2 - BHO: (no name) - {E0F0E0E1-5D45-11D4-BC00-2DCC73302D70 - (no file)
    O2 - BHO: (no name) - {FAC6E0E1-5D45-4907-BC00-302D702 - (no file)
    O2 - BHO: (no name) - {FAC6E0E1-5D45-4907-BC00-302D702D - (no file)
    O2 - BHO: (no name) - {FAC6E0E1-5D45-4907-BC00-302D702DC - (no file)
    O2 - BHO: (no name) - {FAC6E0E1-5D45-4907-BC00-302D702DCC - (no file)
    O2 - BHO: (no name) - {FAC6E0E1-5D45-4907-BC00-302D702DCC7 - (no file)
    O2 - BHO: (no name) - {FAC6E0E1-5D45-4907-BC00-302D702DCC73 - (no file)
    O2 - BHO: (no name) - {FAC6E0E1-5D45-4907-BC00-302D702DCC73} - C:\WINDOWS\system32\cpr.dll (file missing)
    O3 - Toolbar: Band Class - {BDF6CE3D-F5C5-4462-9814-3C8EAC330CA8} - C:\WINDOWS\AdRoar.dll
    O3 - Toolbar: (no name) - {80E81A0E-9741-4FBC-8EE3-3B78C04ADA1D} - (no file)
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [KERNEL32] kernel32.exe
    O4 - HKLM\..\Run: [SoundMan] soundman.exe
    O4 - HKLM\..\Run: [Belt] C:\WINDOWS\Belt.exe
    O4 - HKLM\..\Run: [AdRoarUpdate] C:\WINDOWS\ARUpdate.exe
    O4 - HKLM\..\Run: [Wast] C:\WINDOWS\Wast
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [WebRebates] wjview /cp:p "C:\Program Files\websearch\System\Code" Main lp: "C:\Program Files\websearch
    O4 - HKLM\..\RunServices: [KERNEL32] kernel32.exe
    O4 - Startup: [email protected] 3.24.lnk = ?
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
    O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
    O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
    O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
    O9 - Extra button: AIM (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O9 - Extra button: Yahoo! Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
    O12 - Plugin for .hlq: C:\Program Files\Internet Explorer\PLUGINS\NpHcd32.dll
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
    O16 - DPF: JT's Blocks - http://download.games.yahoo.com/games/clients/y/blt0_x.cab
    O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/c381/chat.cab
    O16 - DPF: Yahoo! Checkers - http://download.games.yahoo.com/games/clients/y/kt3_x.cab
    O16 - DPF: Yahoo! Chess - http://download.games.yahoo.com/games/clients/y/ct1_x.cab
    O16 - DPF: Yahoo! Euchre - http://download.games.yahoo.com/games/clients/y/et1_x.cab
    O16 - DPF: Yahoo! Go Fish - http://download.games.yahoo.com/games/clients/y/zt3_x.cab
    O16 - DPF: Yahoo! Poker - http://download.games.yahoo.com/games/clients/y/pt0_x.cab
    O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/potc_x.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://active.macromedia.com/director/cabs/sw.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinstc.cab
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20021017/qtinstall.info.apple.com/borris/us/win/QuickTimeInstaller.exe
    O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://webcams.mtu.edu/webcam3/AxisCamControl.ocx
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37868.5666782407
    O16 - DPF: {CAFEEFAC-0014-0001-0001-ABCDEFFEDCBA} (Java Runtime Environment 1.4.1_01) -
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
     
  2. ironmaixden

    ironmaixden

    Joined:
    Mar 24, 2004
    Messages:
    46
    Delete:R3, 4 stsrters,download spybot S&d or addware and chk for your correct home pg(yahoo,google etc) if not the correct pg Rs in hijack present these pgs.
     
  3. Merlin_Oak

    Merlin_Oak Thread Starter

    Joined:
    Apr 1, 2004
    Messages:
    5
    Umm... what? I read what you typed many times and it confused me. What is/are "4 stsrters"? are you asking me to delete that? What is chk? Is that a verb? "if not the correct pg Rs in hijack present these pgs." means absolutely nothing to me.

    This is what I managed to pull out of that...
    I already have Spybot and Ad-Aware("addware") and used them right before hijackthis. I also think you told me to delete R3, but I'll wait. Yahoo is my homepage.
     
  4. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    56,367
    First Name:
    Derek
    there are several very suspicious entries

    please do this before we try any manual fixes

    Run an online antivirus check from at least one and preferably 2 of the following sites
    http://security.symantec.com/default.asp?
    http://housecall.trendmicro.com/
    http://www.pandasoftware.com/activescan/
    http://www.ravantivirus.com/scan/
    http://www3.ca.com/virusinfo/
    http://www.anti-trojan.net/en/onlinecheck.aspx

    The symantec site might find a trojan in these files, they are highly suspicious
    C:\Program Files\burst\burst.exe
    C:\Program Files\burst\btdownloadheadless.exe
    C:\Program Files\burst\btdownloadheadless.exe
    C:\Program Files\burst\btdownloadheadless.exe
    C:\Program Files\burst\btdownloadheadless.exe

    This is definitely a virus
    C:\WINDOWS\System32\kernel32.exe

    and this I suspect is not a sound driver but the new agobot polymorphic virus/trojan
    C:\WINDOWS\soundman.exe


    then
    Download and unzip or install these programs/applications if you haven't already got them. If you have them, then make sure they are updated and configured as described

    Spybot - Search & Destroy from http://security.kolla.de
    AdAware 6 from http://www.lavasoft.de/support/download


    Run Sybot S&D

    After installing, first press Online, press search for updates, then tick the updates it finds, then press download updates. Beside the download button is a little down pointed arrow, select one of the servers listed. If it doesn't work or you get an error message then try a different server

    Next, close all Internet Explorer and OE windows, press 'Check for Problems', and have SpyBot remove all it finds that is marked in RED.

    then reboot &

    Run ADAWARE

    Before you scan with AdAware, check for updates of the reference file by using the "webupdate".
    the current ref file should read at least 01R279 31.03.2004 or a higher number/later date

    Then ........

    Make sure the following settings are made and on -------"ON=GREEN"
    From main window :Click "Start" then " Activate in-depth scan"

    then......

    click "Use custom scanning options>Customize" and have these options on: "Scan within archives" ,"Scan active processes","Scan registry", "Deep scan registry" ,"Scan my IE Favorites for banned URL" and "Scan my host-files"

    then.........

    go to settings(the gear on top of AdAware)>Tweak>Scanning engine and tick "Unload recognized processes during scanning" ...........then........"Cleaning engine" and "Let windows remove files in use at next reboot"

    then...... click "proceed" to save your settings.

    Now to scan it´s just to click the "Scan" button.

    When scan is finished, mark everything for removal and get rid of it. (Right-click the window and choose"select all" from the drop down menu) then press next and then say yes to the prompt, do you want to remove all these entries.

    reboot again

    then post a new hijackthis log to check what is left
     
  5. Merlin_Oak

    Merlin_Oak Thread Starter

    Joined:
    Apr 1, 2004
    Messages:
    5
    I'm going to run some more things before posting a new log. Burst is a known program of mine, and the 'headlessdownloads' were hidden windows I had running. I looked at Soundman and it looks like it's my driver. Are you suggesting that I go ahead and just delete any and all kernel32 files?

    I'll try and close everything before I get the next log this time...
     
  6. $teve

    $teve

    Joined:
    Oct 9, 2001
    Messages:
    9,396
    DONT DELETE ANYTHING YET

    Just take all dvk`s advice and let us see another HijackThis log.
    ;)
     
  7. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    56,367
    First Name:
    Derek
    If you know burst is OK, then ignore it.

    if you are sure about soundnman, then OK, it's just that the new agobot is using that name & something looked wrong with soundman being mixed amongst other known baddies

    That kernal32 is 99% sure to be viral so if you have done the online scans, they will confirm it, if they don't see it as viral, I will be very suprised

    but post a new hjt log before fixing anything
     
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