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Need help connecting wirelessly to free public wireless connection

Discussion in 'Networking' started by chicagoarchi, Jun 28, 2007.

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  1. chicagoarchi

    chicagoarchi Thread Starter

    Joined:
    Jun 28, 2007
    Messages:
    16
    Hi! I just recently bought a new laptop, a HP pavilion dv9000 with Vista, and I cannot connect wirelessly to free public wireless internet access. I've gone to a coffee shop, the wireless network appears, I click on the network, and it says that it cannot connect. I'm not too savy with computers, so please explain in detail. Thanks in advance for your help! :)
     
  2. vicks

    vicks

    Joined:
    Jan 31, 2005
    Messages:
    5,145
    You may need to talk to the manager and get a password from him/her.
    Vicks
     
  3. kiwiguy

    kiwiguy

    Joined:
    Aug 17, 2003
    Messages:
    17,584
    Not all public access sites are free, they most often require purchase of access time. As above. Unless you have the correct access setup and permission, the network will show but will not allow a connection.
     
  4. chicagoarchi

    chicagoarchi Thread Starter

    Joined:
    Jun 28, 2007
    Messages:
    16
    It seemed like everyone around me was able to connect right away in the cafe. I've also tried to wirelessly connect in starbucks, and nothing. I had a laptop from work in the recent past and had no problem connecting in public places and was even able to pick up my neighbor's wireless connect and was able to connect to it (with her knowledge). I can't do any of this stuff with my new laptop.
     
  5. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    Can you connect to any wireless networks?

    Start, Run, CMD to open a command prompt:

    Type the following command:

    IPCONFIG /ALL

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
     
  6. chicagoarchi

    chicagoarchi Thread Starter

    Joined:
    Jun 28, 2007
    Messages:
    16
    Thanks for your help!!! Here it is...


    Microsoft Windows [Version 6.0.6000]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.

    C:\Users\User>IPCONFIG/ALL

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Laptop
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : hsd1.ga.comcast.net.

    Wireless LAN adapter Wireless Network Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Network Con
    nection
    Physical Address. . . . . . . . . : 00-19-D2-39-F0-09
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . : hsd1.ga.comcast.net.
    Description . . . . . . . . . . . : Intel(R) PRO/1000 PL Network Connection
    Physical Address. . . . . . . . . : 00-16-36-E2-10-B5
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::80f7:798c:b95c:df02%8(Preferred)
    IPv4 Address. . . . . . . . . . . : 24.98.23.123(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.252.0
    Lease Obtained. . . . . . . . . . : Monday, July 02, 2007 7:52:25 PM
    Lease Expires . . . . . . . . . . : Thursday, July 05, 2007 12:06:15 AM
    Default Gateway . . . . . . . . . : 24.98.20.1
    DHCP Server . . . . . . . . . . . : 68.87.68.13
    DHCPv6 IAID . . . . . . . . . . . : 167777846
    DNS Servers . . . . . . . . . . . : 68.87.68.162
    68.87.74.162
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter Local Area Connection* 6:

    Connection-specific DNS Suffix . : hsd1.ga.comcast.net.
    Description . . . . . . . . . . . : isatap.hsd1.ga.comcast.net.
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::200:5efe:24.98.23.123%11(Preferred)

    Default Gateway . . . . . . . . . :
    DNS Servers . . . . . . . . . . . : 68.87.68.162
    68.87.74.162
    NetBIOS over Tcpip. . . . . . . . : Disabled

    Tunnel adapter Local Area Connection* 7:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{AB482C47-FDD7-412C-A438-EBA5FAC67
    1EB}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Default Gateway . . . . . . . . . :
    NetBIOS over Tcpip. . . . . . . . : Disabled

    Tunnel adapter Local Area Connection* 9:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 02-00-54-55-4E-01
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:4136:e38c:7f:1103:e79d:e884(Prefer
    red)
    Link-local IPv6 Address . . . . . : fe80::7f:1103:e79d:e884%10(Preferred)
    Default Gateway . . . . . . . . . :
    NetBIOS over Tcpip. . . . . . . . : Disabled

    Tunnel adapter Local Area Connection* 10:

    Connection-specific DNS Suffix . : hsd1.ga.comcast.net.
    Description . . . . . . . . . . . : Microsoft 6to4 Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Temporary IPv6 Address. . . . . . : 2002:1862:177b::1862:177b(Preferred)
    Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
    DNS Servers . . . . . . . . . . . : 68.87.68.162
    68.87.74.162
    NetBIOS over Tcpip. . . . . . . . : Disabled

    C:\Users\User>
     
  7. Jscuzza

    Jscuzza

    Joined:
    Aug 6, 2005
    Messages:
    273
    Hmm, that is strange. You can see the Wireless networks, but it says your Wireless connection is disconnected..

    From looking at that though, I think I see one major problem. It looks like you are using a static IP. You would want DHCP enabled to access a wireless network that doesn't have the same ip scheme as your home network.

    To change your scheme back to Dynamic go to Control Panel> Network and Sharing Center> On the left panel click 'Manage Network Connections'> Right click Wireless Network Connections> Properties> Internet Protocol Version 4> Properties> Make sure the radio button is on 'Obtain an IP address automatically'.

    If it is set to static then that may be your issue. Check that out and let me know the deal.
     
  8. chicagoarchi

    chicagoarchi Thread Starter

    Joined:
    Jun 28, 2007
    Messages:
    16
    I think that did the trick, as I am connected wirelessly right now!!! Thank you so much for your time and knowledge! Have a great holiday! :)
     
  9. Jscuzza

    Jscuzza

    Joined:
    Aug 6, 2005
    Messages:
    273
    Glad to help and you have a happy 4th as well =)
     
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