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need help finding MS Office product key

Discussion in 'Windows 7' started by bwallen, Feb 15, 2017.

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  1. bwallen

    bwallen Thread Starter

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    Hi - I bought a Compaq pc several years ago loaded with Win 7, and MS Office 2007- I would like to register the Office so I can use it (never did) but have lost my product key-- I still have the Win7 product key and the Compaq model, serial # etc- the guy at BestBuy says they have a software to find the key on my pc for $100 - ouch - is there a way I can do it without spending that kind of money ? thanks for a reply
     
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  3. cwwozniak

    cwwozniak Chuck Trusted Advisor

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    Hi bwallen, and welcome to TSG.

    Are you sure that you purchased a licensed copy of MS-Office 2007 when you purchased the computer? Otherwise, you may only have a free trial version of Office that is only valid for a limited number of days after you use it for the first time.

    If you are sure that your computer came with a non-trial version of Office 2007 pre-installed, you may be able to use a free program called Magic Jellybean to retrieve it from the computer.

    https://www.magicaljellybean.com/keyfinder/
     
  4. lochlomonder

    lochlomonder

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    If you've never entered the product key on the PC, I don't see how they're going to retrieve it for you. I think the Geek Squad guys are blowing smoke, to be honest.
     
  5. managed

    managed Allan

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  6. bwallen

    bwallen Thread Starter

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    Thanks for all the replies - I ran both those programs and they found other stuff but no MS Office keys so they must not be there- its possible all I had was a trial but I remembered paying for a loaded up pc from BestBuy - so oh well thanks anyway
     
  7. flavallee

    flavallee Frank Trusted Advisor

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    What's the model name and complete model number of that Compaq-brand PC?
    What's the exact product number(P/N) on it?

    Once it's correctly identified, it'll be a lot easier to help you.

    --------------------------------------------------------------
     
  8. bwallen

    bwallen Thread Starter

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    Well if I may ask about a possible work-around - I do have a licensed copy of Excel on another older pc PentIII running XP Home but I can't get it to work with my flat screen monitor - a Dell IN1910N- message keeps saying ' current input timing is not supported by the display- please change input timing to 1366 x 768--60hz " if I lug an old CRT over to it works but that old CRT weighs about 450 lb of course- I tried loading the Dell driver on it manually but it ignores it-- max display setting it will allow is 1280 x 1024- if I can get the flat screen to work that's my preferred fix - thanks
     
  9. cwwozniak

    cwwozniak Chuck Trusted Advisor

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    Check the computer's Windows Display Settings to see if your computer's video controller supports any of the resolutions and refresh rates in the attached chart. If you find a match (the further down the chart the better), you should be able to set the computer to that resolution and refresh rate and have it properly operate the monitor.
     

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