Need Help Getting oline

[jrwednesday13]

I need help getting online...
I have a Dell Inspiron 530S

I just bought it yesterday from a friend of a friend

The problem is i can't online it keeps telling me "A Cable is Not plugged into the network adapter "Local Area Connection"

I am not connected to any kind of network right now

What can i do to get my PC online??

 

[Cheeseball81]

Hi and welcome!

How are you trying to connect to the internet?
Dial up? DSL? Cable? Wired or wireless?

 

[jrwednesday13]

I'm trying to get on with wired and its roadrunner(cable) (from time warner)

 

[Cheeseball81]

Are you wired into a modem or router?

 

[jrwednesday13]

Just a modem

 

[Cheeseball81]

Have a look at the back of the PC where the network card is. Are the yellow/green traffic lights flashing?

You could also try unplugging the modem for 60 seconds. Replug it in and have it reset. Try connecting again.

I would definitely check those lights, though.

 

[jrwednesday13]

I have a green light on the back and no yellow just one green light

Well's here the thing i can get this comp i'm using now online but the dell is the one i'm having problems

I don't think it would be the modem or could that affect it?

 

[Cheeseball81]

Doesn't sound that way. But if there are 2 computers now, they must be plugged into a router. There wouldn't be enough plugs to go into a modem. A modem can only fit one CAT5 cable.

Is this other computer a desktop too?

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Go to Start, Programs, Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt.

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reset TCP/IP stack to installation defaults. netsh int ip reset reset.log

Reboot the machine and try to go online again.

 

[jrwednesday13]

Yeah but my main desktop works fine but the other one the dell is the one i'm trying to get online and after i get it up and going i'm sending it home with my dad...As far as i know he's using the same internet provider as me

I'm going to Reset what you said and we'll see if this works

 

[jrwednesday13]

Alright i Reset "WINSOCK entries to installation defaults"

and it's telling me

"The requested operation requires elevation"

What does that mean?

 

[Cheeseball81]

Did you run it as administrator?

 

[jrwednesday13]

No i did not

Should i try it with "run as administrator"?

 

[Cheeseball81]

Yes please

 

[jrwednesday13]

Ok i did that

Should i restart it now or proceed with the next reset step?

 

[Cheeseball81]

Yes