Need help getting this Samsung laptop to start up

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GaryVonGary

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Samsung Laptop 1.jpgSamsung Laptop 2.jpg

This is what I get whenever I start it up. I have clicked every single option possible, and even used the boot up disc that I had with it....nothing. I hope it's worth saving.
 

Couriant

James
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Try Safe Mode with Command Prompt and type the following commands:

bootrec /FixMbr
bootrec /FixBoot
bootrec /RebuildBcd

Type Exit and that should restart the computer. Let us know if you get any errors.
 

GaryVonGary

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I tried the safe mode with command prompt and typed in what you told me, it didn't work. I tried booting it come the disc, it just took forever and didn't give me any results.

Samsung NP--RV515.-A03US.

When I start it normally, I get "Preparing to configure, do not turn off your computer...it stays that way forever. I've docmented my efforts with the pictures attached.
 

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blues_harp28

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Start the pc again in Safe Mode with command prompt
Type sfc /scannow
Press Enter.
Let it run to completion - but do not close the cmd window.
When finished restart the pc.
It can take 2-3 runs of system file checker for all files to be replaced/repaired.
-
If that does not help - back in safe mode with command prompt.
Type chkdsk C: /R
[C: being the drive that Windows is installed on - if a different drive letter, use it instead of C:]
Press Enter.
When finished - restart the pc.
Let us know if any of the above has helped.
 

Couriant

James
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Those commands didn't work because you didn't put a space between the bootrec and the /

Since you were able to get back to the windows screen, I would also suggest the sfc /scannow command. Remember there is a space before the /
 
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