Need Help! HJT Log - Spyware/hijack taken over desktop & Browser

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icemaiden

Thread Starter
Joined
Jan 25, 2005
Messages
21
Gawd, I need help. A member of my family, who shall remain nameless... :rolleyes: , clicked on "something" and I came home to a complete mess. Been workin on it for 6 hours - cleaned with AdAware, Spybot, the new beta MS Spyware software, Norton...done in and out of Safe Mode and I can't get my machine back - the desktop is now/still an active desktop, all in black, with a warning - You're in Danger - etc. Spyware seems to still be reinstalling upon boot-up. I installed HJT and did a scan. Can someone help? I'm at a complete loss..... :eek:


Logfile of HijackThis v1.99.0
Scan saved at 6:09:43 AM, on 1/25/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\PV92Tray.exe
C:\WINDOWS\System32\pctspk.exe
C:\WINDOWS\System32\sstray.exe
C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
C:\Program Files\ASUS\WLAN Card Utilities\Center.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Symantec\LiveUpdate\ALUNOTIFY.EXE
C:\Program Files\Lexmark X1100 Series\lxbkbmon.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Microsoft Money\System\reminder.exe
C:\WINDOWS\System32\r?ndll32.exe
C:\Documents and Settings\travers\Application Data\awas.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\PROGRA~1\NORTON~1\NORTON~2\GHOSTS~2.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
D:\oracle\ora92\bin\omtsreco.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\PROGRA~1\WINZIP\winzip32.exe
C:\Documents and Settings\travers\Local Settings\Temp\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:NavigationFailure
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:NavigationFailure
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {50027347-978C-414E-BDD6-F98EE0DEC894} - c:\windows\system32\pdbjoaa.dll (file missing)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: (no name) - {62999427-33FC-4baf-9C9C-BCE6BD127F08} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [PV92TRAY] PV92Tray.exe
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nForce Tray Options] sstray.exe /r
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Lexmark X1100 Series] "C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
O4 - HKLM\..\Run: [DeadAIM] rundll32.exe "C:\PROGRA~1\AIM\\DeadAIM.ocm",ExportedCheckODLs
O4 - HKLM\..\Run: [Control Center] C:\Program Files\ASUS\WLAN Card Utilities\Center.exe
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNOTIFY.EXE
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Reminder] C:\Program Files\Microsoft Money\System\reminder.exe
O4 - HKCU\..\Run: [Knsynxcd] C:\WINDOWS\System32\r?ndll32.exe
O4 - HKCU\..\Run: [Adra] C:\Documents and Settings\travers\Application Data\awas.exe
O4 - HKCU\..\Run: [msjava critical update] c:\windows\jjfixer.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
O8 - Extra context menu item: &Download with &DAP - C:\PROGRA~1\DAP\dapextie.htm
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O10 - Unknown file in Winsock LSP: c:\windows\system32\dolsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\dolsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\dolsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\dolsp.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=34738&clcid=0x409
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab33902.cab
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole/Bundler/CAB/RealArcadeRdxIE.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.shockwave.com/content/zuma/popcaploader_v5.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = alfred.edu
O17 - HKLM\Software\..\Telephony: DomainName = alfred.edu
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = alfred.edu
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe
O23 - Service: GhostStartService - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\GHOSTS~2.EXE
O23 - Service: LexBce Server - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: NVIDIA Display Driver Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: OracleMTSRecoveryService - Oracle Corporation - D:\oracle\ora92\bin\omtsreco.exe
O23 - Service: OracleOraHome92ClientCache - Unknown - D:\oracle\ora92\BIN\ONRSD.EXE
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
 

dvk01

Derek
Retired Moderator Retired Malware Specialist
Joined
Dec 14, 2002
Messages
56,452
Can you reboot twice without fixing anything or letting any antispyware or antiviruses fix anything, then post new log I want to see what will appear before we start to fix it
 

icemaiden

Thread Starter
Joined
Jan 25, 2005
Messages
21
Will do...I'll try to run home at lunch and do this. Thanks for the quick reply!
 

icemaiden

Thread Starter
Joined
Jan 25, 2005
Messages
21
dvk01 said:
Can you reboot twice without fixing anything or letting any antispyware or antiviruses fix anything, then post new log I want to see what will appear before we start to fix it
OK, rebooted twice and fixed nothing. Here is my log...thanks for your help, Derek!

Logfile of HijackThis v1.99.0
Scan saved at 12:09:18 PM, on 1/25/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\userinit.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\PV92Tray.exe
C:\WINDOWS\System32\pctspk.exe
C:\WINDOWS\System32\sstray.exe
C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
C:\Program Files\ASUS\WLAN Card Utilities\Center.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Symantec\LiveUpdate\ALUNOTIFY.EXE
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Microsoft Money\System\reminder.exe
C:\WINDOWS\System32\r?ndll32.exe
C:\Documents and Settings\travers\Application Data\awas.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Program Files\Lexmark X1100 Series\lxbkbmon.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\PROGRA~1\NORTON~1\NORTON~2\GHOSTS~2.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
D:\oracle\ora92\bin\omtsreco.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\travers\My Documents\HijackThisProgram\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:NavigationFailure
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:NavigationFailure
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {50027347-978C-414E-BDD6-F98EE0DEC894} - c:\windows\system32\pdbjoaa.dll (file missing)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: (no name) - {62999427-33FC-4baf-9C9C-BCE6BD127F08} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [PV92TRAY] PV92Tray.exe
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nForce Tray Options] sstray.exe /r
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Lexmark X1100 Series] "C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
O4 - HKLM\..\Run: [DeadAIM] rundll32.exe "C:\PROGRA~1\AIM\\DeadAIM.ocm",ExportedCheckODLs
O4 - HKLM\..\Run: [Control Center] C:\Program Files\ASUS\WLAN Card Utilities\Center.exe
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNOTIFY.EXE
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Reminder] C:\Program Files\Microsoft Money\System\reminder.exe
O4 - HKCU\..\Run: [Knsynxcd] C:\WINDOWS\System32\r?ndll32.exe
O4 - HKCU\..\Run: [Adra] C:\Documents and Settings\travers\Application Data\awas.exe
O4 - HKCU\..\Run: [msjava critical update] c:\windows\jjfixer.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
O8 - Extra context menu item: &Download with &DAP - C:\PROGRA~1\DAP\dapextie.htm
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O10 - Unknown file in Winsock LSP: c:\windows\system32\dolsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\dolsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\dolsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\dolsp.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=34738&clcid=0x409
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab33902.cab
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole/Bundler/CAB/RealArcadeRdxIE.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.shockwave.com/content/zuma/popcaploader_v5.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = alfred.edu
O17 - HKLM\Software\..\Telephony: DomainName = alfred.edu
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = alfred.edu
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe
O23 - Service: GhostStartService - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\GHOSTS~2.EXE
O23 - Service: LexBce Server - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: NVIDIA Display Driver Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: OracleMTSRecoveryService - Oracle Corporation - D:\oracle\ora92\bin\omtsreco.exe
O23 - Service: OracleOraHome92ClientCache - Unknown - D:\oracle\ora92\BIN\ONRSD.EXE
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
 

dvk01

Derek
Retired Moderator Retired Malware Specialist
Joined
Dec 14, 2002
Messages
56,452
Print out these instructions and download all the applications needed first and then sign off the net and stay disconnected until you have finished fixing it

Go to Control Panel > Display. Click on the "Desktop" tab then click the "Customize Desktop" button. Click on the "Web" tab. Under "Web Pages" you should see an entry checked called something like "Security" or similar. Select that entry and click the "Delete" button. Click OK then Apply and OK. That should get rid of the black desktop problem to start with

download CWshredder from http://www.intermute.com/spysubtract/cwshredder_download.html, install and update it but don't run it yet

Download pocket killbox from Download pocket killbox from http://www.thespykiller.co.uk/files/killbox.exe & put it on the desktop where you can find it easily

Download LSPfix here: http://www.cexx.org/lspfix.htm

run the LSPFIX application. You will see a list of files in the left hand pane and possibly some in the right hand pane. Tick the"I know what i'm doing" box & select any instances of dolsp.dll that are in the left hand keep pane and move them to the right hand remove pane, DO NOT MOVE ANY OTHER FILES, press finish and the program will do anything necessary

Now boot into safe mode

Run hijackthis, put a tick in the box beside these entries listed below and ONLY these entries, double check to make sure, then make sure all browser & email windows are closed and press fix checked


R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:NavigationFailure
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:NavigationFailure
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {50027347-978C-414E-BDD6-F98EE0DEC894} - c:\windows\system32\pdbjoaa.dll (file missing)
O3 - Toolbar: (no name) - {62999427-33FC-4baf-9C9C-BCE6BD127F08} - (no file)


O4 - HKCU\..\Run: [Knsynxcd] C:\WINDOWS\System32\r?ndll32.exe
O4 - HKCU\..\Run: [Adra] C:\Documents and Settings\travers\Application Data\awas.exe
O4 - HKCU\..\Run: [msjava critical update] c:\windows\jjfixer.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\dolsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\dolsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\dolsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\dolsp.dll

O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsol...ArcadeRdxIE.cab

now run killbox and paste each of these lines into the box, select delete on reboot then press the red X button,say yes to the prompt then when it says reboot now, say no and continue to paste the lines in in turn and follow the above procedure every time, DO NOT let it reboot YET

c:\windows\system32\pdbjoaa.dll
c:\windows\system32\dolsp.dll
C:\WINDOWS\System32\r?ndll32.exe
C:\Documents and Settings\travers\Application Data\awas.exe
c:\windows\jjfixer.exe

then Go to Start > Run and type %temp% in the Run box, press OK . The Temp folder will open. Click Edit > Select All then Edit > Delete to delete the entire contents of that Temp folder.

then go to C:\windows\temp and select EVERYTHING except temporary internet files, cookies and history folders and delete all that and then do the same for C:\temp

1) Open Control Panel
2) Click on Internet Options
3) On the General Tab, in the middle of the screen, click on Delete Files
4) You may also want to check the box "Delete all offline content"
5) Click on OK and wait for the hourglass icon to stop after it deletes the temporary internet files
6) You can now click on Delete Cookies and click OK to delete cookies that websites have placed on your hard drive

Run CWSHREDDER
Close all browser windows, click on the cwshredder.exe then click "FIX" (Not "Scan only") and let it do it's thing.


then
Reboot & post a fresh log
 

icemaiden

Thread Starter
Joined
Jan 25, 2005
Messages
21
OK, went throught all the instructions and here is my log:

Logfile of HijackThis v1.99.0
Scan saved at 6:16:39 PM, on 1/25/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\PV92Tray.exe
C:\WINDOWS\System32\pctspk.exe
C:\WINDOWS\System32\sstray.exe
C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
C:\Program Files\Lexmark X1100 Series\lxbkbmon.exe
C:\Program Files\ASUS\WLAN Card Utilities\Center.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Symantec\LiveUpdate\ALUNOTIFY.EXE
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Microsoft Money\System\reminder.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Program Files\InterMute\SpySubtract\SpySub.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\PROGRA~1\NORTON~1\NORTON~2\GHOSTS~2.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
D:\oracle\ora92\bin\omtsreco.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\travers\My Documents\HijackThisProgram\HijackThis.exe

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [PV92TRAY] PV92Tray.exe
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nForce Tray Options] sstray.exe /r
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Lexmark X1100 Series] "C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
O4 - HKLM\..\Run: [DeadAIM] rundll32.exe "C:\PROGRA~1\AIM\\DeadAIM.ocm",ExportedCheckODLs
O4 - HKLM\..\Run: [Control Center] C:\Program Files\ASUS\WLAN Card Utilities\Center.exe
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNOTIFY.EXE
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Reminder] C:\Program Files\Microsoft Money\System\reminder.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\InterMute\SpySubtract\SpySub.exe
O8 - Extra context menu item: &Download with &DAP - C:\PROGRA~1\DAP\dapextie.htm
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=34738&clcid=0x409
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab33902.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.shockwave.com/content/zuma/popcaploader_v5.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = alfred.edu
O17 - HKLM\Software\..\Telephony: DomainName = alfred.edu
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = alfred.edu
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe
O23 - Service: GhostStartService - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~2\GHOSTS~2.EXE
O23 - Service: LexBce Server - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: NVIDIA Display Driver Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: OracleMTSRecoveryService - Oracle Corporation - D:\oracle\ora92\bin\omtsreco.exe
O23 - Service: OracleOraHome92ClientCache - Unknown - D:\oracle\ora92\BIN\ONRSD.EXE
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe


Things are looking better! I can't tell you how much I appreciate your help, Derek! My un-named "clicker" is also very grateful. :)
 

dvk01

Derek
Retired Moderator Retired Malware Specialist
Joined
Dec 14, 2002
Messages
56,452
It looks clear now and hopefully we got it all

If there any diverts or pop ups let us know

Turn off system restore by following instructions here
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001111912274039
That will purge the restore folder and clear any malware that has been put in there. Then reboot & then re-enable sytem restore & create a new restore point.

go here http://forums.techguy.org/t208517/s.html for info on how to tighten your security settings and how to help prevent future attacks.
 

icemaiden

Thread Starter
Joined
Jan 25, 2005
Messages
21
Thanks so much, Derek. You're the best! I'm on my way to your Hedgehog site! Cute little suckers....
 
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