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Need help or Norton tech support email addy

Discussion in 'All Other Software' started by cj2448, Apr 25, 2004.

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  1. cj2448

    cj2448 Thread Starter

    Joined:
    Apr 25, 2004
    Messages:
    544
    Norton discovered a virus on my computer yesterday named W32.HLLW.Gaobot.gen

    I could not repair, so I tried to download 'fix' file and I couldn't get on the Symantec website. I can't run liveupdate, and no matter what site I go to to get to Symantec it says not found.

    I went to my neigbors and downloaded the fix, did the fix, reformated my hard drive and loaded XP home, (needed to do this and thought might as well now) got everything reloaded, installed, no problem, except the Norton, still can't live update or even get on their site

    This morning I woke up to find my Norton open, saying I had the same virus again, I again, did the fix, says it is fixed but still cannot get on Nortons site?

    I don't know if settings are wrong, I messed with everything under the internet security, added norton/symantec as trusted sites. I would like to just email symantec tech support, but I can't find their email address anywhere, I have even tried to guess at what it is but they came back

    HELP...please someone, tell me how to fix my problem or let me know the tech support addy.

    Kindest regards,
    Christine
     
  2. ~Candy~

    ~Candy~ Retired Administrator

    Joined:
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